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Customer Assistance Associate Jobs (NOW HIRING)

SpartanNash

Guest Assistance Associate

Council Bluffs, IA · On-site

$15 - $18.75/hr

May be assigned tasks in other departments based on customer experience need * Additional ... The associate is required to stand and walk for extended periods of time and may bend, stoop, twist ...

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$15.25 - $18.25/hr

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AlixaRx

Cashier/Apparel Associate Part Time

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All JobsCustomer Assistance Associate Jobs

Customer Assistance Associate information

See salary details

$54K

$60K

$64.5K

How much do customer assistance associate jobs pay per year?

As of Aug 6, 2026, the average yearly pay for customer assistance associate in the United States is $60,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $62,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Assistance Associate vs Customer Service Representative?

AspectCustomer Assistance AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRetail stores, call centers, or online support platformsCall centers, retail, or corporate offices
Employer & Industry UsageRetail, telecommunications, banking, and service industriesTelecommunications, retail, finance, and healthcare sectors
Common Search & Comparison IntentUnderstanding entry-level customer support rolesComparing customer support job responsibilities and requirements

Both roles involve assisting customers, but Customer Assistance Associates often work in retail or online environments providing direct support, while Customer Service Representatives typically handle calls or inquiries in call centers or corporate settings. The roles share similar credentials and industry usage, making them closely related in customer support careers.

What cities are hiring for Customer Assistance Associate jobs? Cities with the most Customer Assistance Associate job openings:
What are the most commonly searched types of Customer Assistance jobs? The most popular types of Customer Assistance jobs are:
What states have the most Customer Assistance Associate jobs? States with the most job openings for Customer Assistance Associate jobs include:
What job categories do people searching Customer Assistance Associate jobs look for? The top searched job categories for Customer Assistance Associate jobs are:
Customer Assistance Associate jobs near you

Guest Assistance Associate

SpartanNash

Council Bluffs, IA • On-site

$15 - $18.75/hr

Part-time

Re-posted 22 days ago

SpartanNash rating

5.7

Company rating: 5.7 out of 10

Based on 329 frontline employees who took The Breakroom Quiz

457th of 730 rated retailers

Job description

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family portfolio of products, to locations in all 50 states.

Our braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own brick-and-mortar grocery stores, pharmacies and fuel centers.

Ready to contribute to the success of our food solutions company? Apply now!

Location:

1801 Valley View Drive - Council Bluffs, Iowa 51503

Position Summary:

This role is responsible to provide highly satisfactory service and assistance to guests; bag groceries and provide carry-out service to vehicles for quests, retrieve carts from parking area, perform bottle tasks and janitorial duties as needed. Ensure that the shift contributes to the financial best interests of the store. Complete all other duties as assigned in a timely manner.

Here's what you'll do:

  • Use proper bagging supplies and proper bagging techniques when handling guests' purchases.

  • Empty bottle bins, clean bottle machines & bottle return area.

  • Collect, return, clean, and organize shopping carts and take out and load groceries into customers' vehicles.

  • Have familiarity with location of products carried in the store.

  • Handle spoiled/damaged products per established guidelines.

  • Maintain a clean, attractive and well stocked department.

  • Know the location of products in the store.

  • Able to work independently of others.

  • Perform cleaning duties as well as other assigned work in a timely manner.

  • Follow all PPE and Safety Guidelines

  • Follow all Food Safety and Cleaning Expectations

  • Follow Guest Experience Guidelines

  • May be assigned tasks in other departments based on customer experience need

  • Additional responsibilities may be assigned as needed

Here's what you'll need:

  • High School Diploma (GED) preferred

  • Good oral communication skills.

  • Ability to interact politely and effectively with customers.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.

We are not able to sponsor work visas for this position.

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