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Customer Assistance Associate Jobs (NOW HIRING)

Ace Hardware

$12 - $14/hr

Customer Assistance: Engage with customers, helping them find items and providing an outstanding ... Work Environment Our Store Associates occasionally work near moving mechanical parts and may be ...

Ace Hardware

$12 - $14/hr

Customer Assistance: Engage with customers, helping them find items and providing an outstanding ... Work Environment Our Store Associates occasionally work near moving mechanical parts and may be ...

Ace Hardware

ACE Hardware Store Associate

Henderson, NV · On-site

$12 - $14/hr

Customer Assistance: Engage with customers, helping them find items and providing an outstanding ... Work Environment Our Store Associates occasionally work near moving mechanical parts and may be ...

Ace Hardware

$12 - $14/hr

Customer Assistance: Engage with customers, helping them find items and providing an outstanding ... Work Environment Our Store Associates occasionally work near moving mechanical parts and may be ...

ENDEAVORS

Financial Assistance Coordinator

Dallas, TX

$20 - $24/hr

... customer service, in Everything you do, by placing the child, family, Veteran or client first to ... Associate's degree in accounting preferred. EXPERIENCE : 6+ months experience in accounting ...

Cross Creek Nursery

Garden Center Associate

Richmond, VA · On-site

$13.75 - $15.25/hr

Based on experience Join our team this as a Garden Center Sales Associate! Were looking for ... Customer Assistance: Help customers with plant selections and answer their questions about care and ...

Apply Early

Endeavors

Financial Assistance Coordinator

Dallas, TX · On-site

$20 - $24/hr

... customer service, in Everything you do, by placing the child, family, Veteran or client first to ... Associate's degree in accounting preferred. EXPERIENCE : 6+ months experience in accounting ...

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Customer Assistance Associate information

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$54K

$60K

$64.5K

How much do customer assistance associate jobs pay per year?

As of Jul 3, 2026, the average yearly pay for customer assistance associate in the United States is $60,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $62,500.00 per year, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Customer Assistance Associate typically does not earn $4,000 a week without specialized skills or experience. High-paying roles that can reach this level without a degree are rare and often involve sales, entrepreneurship, or skilled trades, but they usually require significant experience, certifications, or a strong network. Most jobs paying this amount consistently without a degree are uncommon and may involve commission-based earnings or business ownership.

What is the difference between Customer Assistance Associate vs Customer Service Representative?

AspectCustomer Assistance AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRetail stores, call centers, or online support platformsCall centers, retail, or corporate offices
Employer & Industry UsageRetail, telecommunications, banking, and service industriesTelecommunications, retail, finance, and healthcare sectors
Common Search & Comparison IntentUnderstanding entry-level customer support rolesComparing customer support job responsibilities and requirements

Both roles involve assisting customers, but Customer Assistance Associates often work in retail or online environments providing direct support, while Customer Service Representatives typically handle calls or inquiries in call centers or corporate settings. The roles share similar credentials and industry usage, making them closely related in customer support careers.

What are the key skills and qualifications needed to thrive as a Customer Assistance Associate, and why are they important?

To thrive as a Customer Assistance Associate, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is typically required. Patience, active listening, and a positive attitude help you excel in resolving customer inquiries and ensuring satisfaction. These skills and qualities are vital for delivering excellent customer service and fostering customer loyalty in a competitive retail or service environment.

What are some common challenges faced by Customer Assistance Associates, and how can they be effectively managed?

Customer Assistance Associates often encounter challenges such as handling difficult customers, managing high call or service volumes, and adapting to shifting company policies or products. Successfully navigating these situations involves maintaining a calm and empathetic demeanor, using active listening skills, and being knowledgeable about company resources and procedures. Many organizations provide ongoing training and support to help associates handle these challenges, and team collaboration is encouraged so associates can share solutions and best practices.

What are Customer Assistance Associates?

Customer Assistance Associates are frontline employees who assist customers by answering questions, resolving issues, and providing information about products or services. They often work in retail stores, call centers, or online support settings. Their primary goal is to ensure customers have a positive experience, address their concerns efficiently, and contribute to overall customer satisfaction. These associates may also handle returns, process transactions, and help maintain store organization. Excellent communication and problem-solving skills are essential for this role.

What do you do as a customer service associate?

A customer service associate handles customer inquiries, provides information about products or services, resolves complaints, and assists with transactions. They often use communication skills, company policies, and customer management tools to ensure a positive experience and maintain customer satisfaction.

How can I make 2000 a week working from home?

A Customer Assistance Associate can potentially earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Achieving this income level may involve taking on high-volume or specialized roles, working additional hours, or earning bonuses, but it is generally above average for standard customer support positions. Building skills in relevant tools and maintaining consistent performance can help increase earning potential.

What is the job role of a customer support associate?

A customer support associate is responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good communication and problem-solving skills to ensure customer satisfaction.
More about Customer Assistance Associate jobs
What cities are hiring for Customer Assistance Associate jobs? Cities with the most Customer Assistance Associate job openings:
What are the most commonly searched types of Customer Assistance jobs? The most popular types of Customer Assistance jobs are:
What states have the most Customer Assistance Associate jobs? States with the most job openings for Customer Assistance Associate jobs include:
What job categories do people searching Customer Assistance Associate jobs look for? The top searched job categories for Customer Assistance Associate jobs are:
Customer Assistance Associate jobs near you
ACE Hardware Store Associate

ACE Hardware Store Associate

Ace Hardware

$12 - $14/hr

Other

PTO

Posted 21 days ago

Ace Hardware Corporation rating

6.0

Company rating: 6.0 out of 10

Based on 1,452 frontline employees who took The Breakroom Quiz

30th of 44 rated home improvement retailers

Job description

ACE Hardware - Immediate Store Associate Needed


Are you passionate about helping others and delivering top-notch customer service? Do you thrive in a vibrant, team-oriented environment where your dedication to customers and professionalism are highly valued? Join us at ACE Hardware, where our commitment to helpfulness drives everything we do!


About Us


At ACE Hardware, we believe in creating a welcoming and inclusive atmosphere where every employee plays a key role in our success. As a Store Associate, you'll embody our core values and help us deliver the best customer experience possible. Your role will be essential in maintaining store operations, assisting customers, and contributing to a positive work environment.


Your Role and Responsibilities

  • Customer Assistance: Engage with customers, helping them find items and providing an outstanding shopping experience through helpfulness, knowledge, and friendliness.
  • Store Operations: Assist in general store operations, including customer assistance, processing transactions, merchandising, and order fulfillment as directed by leadership.
  • Training and Development: Actively participate in training and development activities to grow your skills and knowledge.
  • Professional Appearance: Maintain a neat personal appearance, wear the company uniform, and display your nametag proudly.
  • Store Presentation: Keep displays stocked, organized, and meeting Aisle Maintenance Standards.
  • Sales and Promotions: Participate in sales-building activities, promotions, customer service initiatives, and advocate for the ACE Rewards program.
  • Safety: Report all injuries and issues to a Store Lead or above when observed.


What We're Looking For

  • Helpfulness: A genuine desire to assist customers and team members.
  • Independence: Ability to follow directions and complete tasks without immediate supervision.
  • Communication: Professional and effective communication skills with customers and team members.
  • Customer Service: Skilled at providing prompt, friendly, and attentive service.
  • Learning: Willingness to learn all areas of the store and help train others.
  • Teamwork: Ability to work as part of a team and interact with a diverse range of customers, vendors, and ACE representatives.
  • Reliability: Consistent attendance and punctuality.
  • Flexibility: Availability to work evenings, weekends, and holidays.
  • Language Skills: Bilingual (Spanish) verbal and written communication skills are strongly preferred.

Physical Requirements

  • Stamina: Ability to stand for extended periods, walk, reach, twist, and bend.
  • Lifting: Move and handle merchandise up to 50 pounds.


Work Environment


Our Store Associates occasionally work near moving mechanical parts and may be exposed to outside weather conditions. The noise level is usually moderate. We are committed to providing reasonable accommodation to enable individuals with disabilities to perform essential functions.


Why Join Us?


At ACE Hardware, we're not just a store; we're a community. We're committed to helping our customers and supporting our employees' growth and development. Join us, and be a part of a team that values helpfulness, customer service, and success!


ACE Hardware Store Associate$12.00 - $14.00 per hour

Work schedule
  • Day shift
  • Night shift
  • Weekend availability
  • Monday to Friday
Supplemental pay
  • Bonus pay
Benefits
  • Flexible schedule
  • Paid time off
  • Employee discount
  • Paid training

What Ace Hardware Corporation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Ace Hardware logo

About Ace Hardware

Sourced by ZipRecruiter

Ace Hardware is a renowned company in the retail sector, headquartered in Oak Brook, IL, US. Dating back to its foundation in 1924 by a group of businessmen, the company has grown from a single store in Chicago to a global hardware cooperative consisting of more than 5,000 stores in over 60 countries. It operates in the home improvement sector and specializes in hardware, home goods, local niche services, and select specialty retailers. As prevalent in its motto "The Helpful Place", Ace Hardware's mission is to provide customers with high-quality hardware products while delivering exemplary customer service.

Industry

Retail, hardware, plumbing and hvac wholesalers and construction materials wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Oak Brook, IL, US

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