Customer Assistance Associate Jobs in Oregon (NOW HIRING)

Now Hiring: Driver/Warehouse Associate
Location: Portland, OR | Schedule: Monday-Friday Day Shift + Rotating Saturdays
Drive with Purpose. Work with Pride.
At Mygrant Glass, we know that delivering the right product-on time, every time-starts with our team. We're looking for a reliable, hardworking Driver/Warehouse Associate to join our branch operations. In this hands-on role, you'll split your time between making safe, timely deliveries to customers and supporting warehouse operations to keep things running smoothly.
As a Driver/Warehouse Associate, you are the backbone of our business. You'll provide prompt, courteous service during deliveries, assist with customer pickups, and work in the warehouse to load and unload trucks, manage inventory, and maintain a clean, organized workspace. Your role is essential to maintaining the outstanding service levels that keep Mygrant Glass a trusted name in the industry.
Why Join Mygrant Glass?
We're the largest independent auto glass distributor in the United States-but we operate with the values of a family-owned company. We value safety, teamwork, and providing opportunities for growth.
We offer:

• Competitive hourly pay
• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holiday pay
• On-the-job training and advancement opportunities
• Stable, Monday-Friday schedule with limited weekend hours

Driver/Warehouse Associate
Nonexempt
Reports To: Branch Manager
Schedule: Monday- Friday (day shift), rotating Saturdays as assigned
POSITION SUMMARY:
The driver/warehouse associate is the backbone of the automotive glass business and is responsible for the day-to-day operations of getting products to our customers. The driver/warehouse associate provides excellent customer service by making prompt and courteous deliveries of customer orders and assisting in will-call pickups. The driver/warehouse associate performs general delivery driver, warehouse duties, and customer assistance as needed.
ESSENTIAL JOB FUNCTIONS:

• Unload inventory from incoming vehicles. Inspect inventory for damage. Process and stock inventory.
• Pick correct product and quantities for orders and/or transfers. Load racks and trucks with glass.
• Clean glass, assessing stock for damage. Affix proper labels to glass.
• Timely follow delivery route and time schedules to deliver product and receive returns. Process/record payments and input data into ordering system.
• Safely operate the delivery vehicle.
• Receive and process return stock.
• Complete logs and documentation.
• Break down boxes, stock accessories, organize inventory as directed.
• Interact and assist customers during delivery and at will call.
• Assist in maintaining appearance of branch as needed. Clean warehouse, counter area, etc.
• Adhere to health & safety policies and quality standards. This position is considered safety sensitive.
• Perform other job tasks as assigned.

QUALIFICATIONS:

• Pass an MVR check
• Safely and competently operate forklifts, reach trucks, pickers
• Have 3-5 years of driving and delivery experience
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Be organized, detail orientated, accurate, and adaptable to warehouse environments
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively as part of a team, and or take direction in an ever-changing working condition

EDUCATION AND LICENSING REQUIREMENTS:

• High school diploma, GED, or equivalent
• Valid driver's license required
• CMV DOT Medical card preferred

PHYSICAL DEMANDS:
This position is a safety sensitive position; it requires close visual acuity to perform activities such as: viewing a computer terminal/mobile device; visual inspection involving small defects, small parts; Ability to perceive the nature of sounds at normal speaking levels, and making fine discriminations in sound; Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Must have finger grip strength to properly handle glass. Must be able to remain in a stationary position and/or upright, for prolonged periods of time, traverse stairs, maneuver in tight spaces, reach overhead, squat, bend, kneel, stoop, and crouch occasionally during 8-10-hour work shift.
BASE SALARY:
The listed range is what we reasonably expect to pay for this opportunity at the time of this posting. Actual compensation is based on a variety of factors, including but not limited to, the individual's experience, education, certifications, knowledge, skills and geography/ work location, and may ultimately be more or less than the posted range. Base pay does not include other forms of compensation, such as our offered benefits including medical, dental, vision, life insurance, FSA and 401k plan, holiday, sick and vacation days.
OTHER:
Mygrant Glass Company is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Mygrant Glass Company will provide reasonable accommodation(s) to all qualified applicants and employees with disabilities, where their disability affects the performance of their essential job functions, except when doing so would result in undue hardship.
We do not accept resumes or applications submitted through recruitment agencies. All applications should be submitted directly by the candidate themselves. Additionally, if we were not aware of your agency involvement prior to receiving the resume or application, please understand that we will not be bound by any agency terms or condition
This job description is subject to change at any time by Company.