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Customer Analytics Jobs in Virginia (NOW HIRING)

SimpliSafe

Customer Experience Analyst

Richmond, VA · On-site

About the Job The SimpliSafe CX Analytics team is looking for a Senior Analyst to co-own ... In this role, you won't just measure a team of 150+ agents driving new customer acquisition and ...

SimpliSafe

Customer Experience Analyst

Richmond, VA · On-site

About the Job The SimpliSafe CX Analytics team is looking for a Senior Analyst to co-own ... In this role, you won't just measure a team of 150+ agents driving new customer acquisition and ...

CarMax, Inc.

Analyst, Customer Relations

Richmond, VA · On-site

Position Overview As an Analyst, Customer Relations, you will be the ultimate advocate for CarMax customers, ensuring exceptional resolution for escalated concerns and high-impact brand issues. This ...

Carmax

Analyst, Customer Relations

Richmond, VA · On-site +1

Position Overview As an Analyst, Customer Relations, you will be the ultimate advocate for CarMax customers, ensuring exceptional resolution for escalated concerns and high-impact brand issues. This ...

Carmax

Analyst, Customer Relations

Richmond, VA · On-site

$47K - $71K/yr

Position Overview As an Analyst, Customer Relations, you will be the ultimate advocate for CarMax customers, ensuring exceptional resolution for escalated concerns and high-impact brand issues. This ...

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Showing results 21-40

All JobsCustomer Analytics JobsCustomer Analytics Jobs in Virginia

Customer Analytics information

See Virginia salary details

$11

$19

$29

How much do customer analytics jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer analytics in Virginia is $19.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in customer analytics?

To thrive in Customer Analytics, you need strong analytical skills, proficiency in statistics, and a background in fields like mathematics, business, or data science. Familiarity with technical tools such as SQL, Python or R, and experience with data visualization platforms like Tableau or Power BI are typically required. Excellent communication, problem-solving, and business acumen are important soft skills for translating data insights into actionable strategies. These skills ensure you can extract meaningful customer insights, drive business decisions, and contribute to organizational growth.

How do professionals in customer analytics typically collaborate with marketing and product teams?

Customer Analytics professionals frequently work closely with marketing and product teams to translate data insights into actionable strategies. They often participate in cross-functional meetings, sharing findings from customer behavior analyses to help refine marketing campaigns or inform product enhancements. This collaboration requires strong communication skills, as they must present complex data in a way that is accessible to non-technical stakeholders. The role often bridges the gap between raw data and business strategy, making teamwork and adaptability essential for success.

What is customer analytics?

Customer analytics is the process of collecting and analyzing data about customers’ behaviors, preferences, and interactions with a business. This information helps companies understand their customers better, segment their audience, and tailor products, services, and marketing strategies to meet specific needs. By leveraging customer analytics, organizations can enhance customer satisfaction, improve retention rates, and increase overall business performance. It often involves the use of data analysis tools, customer relationship management (CRM) systems, and predictive modeling to make informed decisions.

What is the difference between Customer Analytics vs Customer Data Analyst?

AspectCustomer AnalyticsCustomer Data Analyst
Primary FocusAnalyzing customer data to identify trends and insights for strategic decision-makingCollecting, cleaning, and interpreting customer data for reporting and operational purposes
Skills & CertificationsData analysis, statistical skills, knowledge of analytics tools, possibly marketing backgroundData management, SQL, Excel, basic analytics skills, often with a focus on data reporting
Work EnvironmentMarketing, business intelligence teams, often in data-driven companiesData teams, IT departments, or customer service units within organizations

Customer Analytics professionals focus on deriving strategic insights from customer data to inform marketing and business decisions. Customer Data Analysts handle data collection and reporting tasks to support operational needs. While both roles require data skills and work with customer data, Customer Analytics emphasizes strategic analysis, whereas Customer Data Analysts focus on data management and reporting.

What does a customer analytics do?

A customer analytics professional analyzes customer data to identify patterns, preferences, and behaviors that can inform marketing strategies and improve customer experience. They often use tools like SQL, Excel, and data visualization software to interpret large datasets and support business decision-making.
What are popular job titles related to Customer Analytics jobs in Virginia? For Customer Analytics jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Customer Analytics jobs in Virginia look for? The top searched job categories for Customer Analytics jobs in Virginia are:
What cities in Virginia are hiring for Customer Analytics jobs? Cities in Virginia with the most Customer Analytics job openings:
Customer Analytics jobs near you
Infographic showing various Customer Analytics job openings in Virginia as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,559 per year, or $19.5 per hour.

Consultant, Marketing Science Analytics

Analytic Partners

Charlottesville, VA • On-site

Other

Re-posted 3 days ago

Job description

Analytic Partners is a global leader in commercial measurement and optimization, turning data into expertise for the world's largest brands for almost 25 years.
Our holistic approach to decisioning is powered by our industry-leading platform and team of experts, who help leaders make better decisions, faster - unlocking business growth and creating powerful customer connections.
With clients in 50+ countries and global offices across New York City, Miami, Dallas, Dublin, London, Paris, Singapore, Shanghai, Munich, Sydney, Melbourne, Charlottesville and Denver, we're growing fast. And we're looking for top talent to join us in shaping the future of analytics.
To learn more about what we do, visit analyticpartners.com - and see why we're recognized as a Leader in the industry by independent research firms Forrester and Gartner.
What you'll be doing:
  • Lead multiple customer engagements day-to-day, in collaboration with CET leadership, to help customers make optimal investment decisions based on the combination of our proprietary technology and advisory services.
  • Manage customer delivery: align project timelines, manage key customer communication, manage tasks and goals of other team members, ensure deliverables are of high quality and meet project deadlines.
  • Accountable for driving the most efficient data collection process with customers and build cutting edge statistical/econometric models.
  • Build strong relationships with customers understand their business objectives and deliver presentations with actionable insights and recommendations to drive impact and long-term partnerships.
  • Act as point of contact for customer projects, being able to address ad-hoc client requests and questions about data, models, software, etc.
  • Collaborate with leadership to balance project resources across teams and support in managing towards revenue targets.
  • Train and coach new & existing team members, providing feedback and guidance in the moment during daily work.

What we look for in you:
  • Bachelor's degree or above (ideal areas of study/related study including: Business Analytics and Management, Economics, Statistics, Mathematics, and/or Marketing)
  • 5+ years of experience with any combination of advanced and predictive analytics, marketing analytics, and analytic techniques for marketing, customer, and business applications
  • Strong working knowledge of Microsoft PowerPoint and Excel
  • Professional experience working with big data; building and optimizing 'big data' data pipelines, architectures, and data sets, to deliver marketing and business strategy for companies as a consultant and or as an internal marketing, business/customer insights on the client side
  • Project management experience using data to solve complex business questions and drive business solutions, demonstrating an awareness of broader business impacts
  • Experience collaborating across functions and with leaders to capture outside perspectives and leverage internal knowledge.
  • Demonstrates ability to innovate and enhance processes through the utilization of new technologies and knowledge.
  • Ability to apply marketing and commercial intelligence concepts for business success.

Our Leadership Values For Consultants & Company Culture:
  • Results Driven Firmly understands business risks and links them to decision making
  • Effective Communication Utilizes data to tell a story and not just present facts
  • Accountability & Integrity Works to clear roadblocks to allow for better team performance when an obstacle is identified
  • Creative Collaboration Collaborates upward and actively works to bring in outside perspectives
  • Harnessing Innovation Technifies existing practices by leveraging knowledge and innovative solutions

Our differentiator is - Our People! We hire the brightest talent and develop them into leaders. We foster a culture of PEOPLE, PASSION and GROWTH.
People: We value our people, customers, and partners
Passion: We love what we do
Growth: Unlimited growth means unlimited potential
AP is a customer-focused, team-oriented organization where innovation and results are rewarded, and individuals can chart the course of their own careers.
As a woman founded and led company, this has meant supporting a meritocracy where everyone has opportunities to achieve their best and ensure we foster an environment of diversity, equity, and inclusion. In practice this means we will not only work to recruit a diverse workforce, but also maximize the full potential of all of our people. You can read more about our commitment to DEI here
Additionally, Analytic Partners participates in the E-Verify program in certain locations, as required by law.
#LI-Hybrid

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