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Customer Account Manager Jobs in Racine, WI (NOW HIRING)

Silgan

Customer Account Specialist

Brookfield, WI · On-site

Silgan Containers seeks a Customer Account Specialist to assist with customer inquiries and service, including order processing and order management, forecasting, and customer account coordination ...

Silgan

Customer Account Specialist

Brookfield, WI · On-site

Silgan Containers seeks a Customer Account Specialist to assist with customer inquiries and service, including order processing and order management, forecasting, and customer account coordination ...

Action Enterprise

Account Manager

Milwaukee, WI · On-site

The Account Manager will work closely with customers and internal stakeholders to deliver high-quality service, introduce additional AEL service offerings, and continuously seek opportunities to add ...

Action

Account Manager

Milwaukee, WI · On-site

The Account Manager will work closely with customers and internal stakeholders to deliver high-quality service, introduce additional AEL service offerings, and continuously seek opportunities to add ...

Staples, Inc.

Customer Sales Account Manager

Burlington, WI · On-site

$22.75 - $27/hr

You'll also own early-stage account growth , managing new customers for a defined period to establish ordering patterns and expand spend before transitioning them to an Account Manager. This role is ...

PPC Flex

National Account Manager

Oak Creek, WI · On-site

$92K - $119K/yr

The National Account Manager is responsible for maintaining and growing sales in existing accounts ... Service and grow existing customer accounts to ensure high customer satisfaction, positive ...

Essity

Account Manager

Milwaukee, WI · On-site +1

Translate sales plans into sales activities by customer/account, according to Sales Manager and Commercial Planning guidelines. Monitor and adjust sales activities on regular basis to meet business ...

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Showing results 1-20

All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Racine, WI

Customer Account Manager information

See Racine, WI salary details

$24.4K

$44.4K

$70.3K

How much do customer account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer account manager in Racine, WI is $44,381.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,700.00 and $50,600.00 per year, depending on experience, location, and employer.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and years of experience in the field.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.
What cities near Racine, WI are hiring for Customer Account Manager jobs? Cities near Racine, WI with the most Customer Account Manager job openings:
Customer Account Manager jobs near you
Infographic showing various Customer Account Manager job openings in Racine, WI as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,381 per year, or $21.3 per hour.

Customer Account Specialist

Silgancontainers

Brookfield, WI

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 16 days ago

Job description

Silgan Containers seeks a Customer Account Specialist toassistwithcustomer inquiries andservice, including order processing and order management, forecasting, and customer account coordination and account management.The ideal candidate will work on-site in the office 5 days per week, demonstrate eagerness to learn, and pursue opportunities to grow within the company.

What We Offer

  • Excellent pay with annual merit increases.

  • Medical, dental, vision, life, and disability insurance.

  • Additionalbenefits such as pet insurance, wellness programs, and online workout options.

  • 401kretirement plan witha 6%dollarfordollarcompany match.

  • Paid vacation, holidays, and tuition reimbursement.

  • Long-term stability with opportunities for advancement.

  • A culture that values safety, innovation, andpromotingfrom within.

WhatYou'llDo

  • You are Silgan's voice to our customers, America's most respected brands.

  • Listen to and acknowledge customer inquiries and requests; communicate courteously and succinctly; and build andmaintainstrong customer relationships.

  • Work with Silgan's customers and our internal team to successfullyidentifycurrent and future needs.

  • Process orders,maintainforecasts, andassistthe product flow through the supply chain from the warehouse to customers.

  • You are the key point of contact, communicating effectively and proactively with internal and external customers for all matters.

  • Problem-solve order fulfillment concerns.

  • Organize, review, and report data.

  • Monitor customer accounts.Help our accounts payable and accounts receivable teams ensure payments are made on time.

What You Bring

  • Associate degree and 1 year of work experience, or High School diploma and 2or moreyears of experience. Experience should be in customer service or inside sales.

  • Effective communication, time management, and problem-solving skills.

  • Passion for teamwork and achieving common goals.

  • IntermediateMicrosoft Office skills, such as Microsoft Word, Excel, and PowerPoint.

About Silgan Containers

  • America's largest metal food packaging producer.

  • A company that strives toward sustainability by reducing our carbon footprint, selecting like-minded suppliers, and providing recyclable products.

Apply Now!

Apply to the Customer Account Specialist opportunity at Silgan Containers in Waukesha, WI (Brookfield Center professional office building).

LIMITATIONS AND DISCLAIMER

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis.

Silgan is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with, or without reasonable accommodation of any other protective status.

Silgan is a drug-free workplace.

Apply