Customer Account Executive Jobs in Rochester, NY

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
As part of the Sales & Marketing team, you'll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need. With a position in Sales & Marketing, you'll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities.
Position Overview
The Outbound Growth Account Executive is responsible for prospecting, developing, and closing new sales agreements for companies with up to 50 employees. The Outbound Growth Account Executives at Paylocity works in office in a fast-paced business environment that is highly competitive and quota-driven. The best Outbound Growth Account Executives are hunters and field warriors, capable of creating their own activity in the field to drive revenue. A strong predictor of success for an Account Executive, is someone who incorporates a consultative approach to their sales technique, has exceptional prospecting skills, and can execute a consistent sales process.
Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Execute the full sales process with every assigned lead.
• Conduct virtual product demonstrations showcasing the full Paylocity technology stack.
• Determine prospective clients' HR and payroll needs and present tailored solutions.
• Prepare and deliver proposals and maintain timely follow-up throughout the sales cycle.
• Generate new business through outbound efforts including telemarketing, referrals, networking, and personal/professional contacts.
• Build and maintain relationships with partners and other referral sources.
• Organize, complete, and obtain required documentation for conversion from prior payroll providers to Paylocity.
• Partner cross-functionally with internal teams to ensure smooth client transitions.
• Maintain accurate activity, forecast, and pipeline reports as requested.
• Stay current on HCM trends, product knowledge, and industry changes.
• Attend weekly meetings and trainings on site.
• Meet or exceed monthly, quarterly, and annual sales quotas.
• Other duties as assigned.

Education and Experience

• Bachelor's degree or military service preferred.
• Experience with CRM systems (e.g., Salesforce, Microsoft Dynamics).
• Strong written, verbal, and virtual presentation skills.
• Ability to thrive in a competitive, high-activity sales environment.
• Strong organizational and time management skills.
• Critical thinking and sound decision-making skills, especially when handling objections or unexpected situations.
• Ability to manage administrative components of the sales cycle (documentation, file management, contract coordination).
• Customer service orientation and ability to build strong internal and external partnerships.
• Proficiency with MS Office applications and general internet usage.
• Must report to an approved Paylocity location.
• Willingness and ability to travel within assigned territory as needed.

Physical Requirements

• Ability to sit, stand, walk, and use hands for typing and document handling.
• Ability to travel to prospective client sites when required.
• Ability to see, hear, and communicate clearly.
• Mental capability for reading, analyzing, calculating, and problem-solving.
• Work typically performed in an office environment with normal conditions.

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
The pay for this position is $65,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here.
This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applications and applicable data protection laws