ZipRecruiter

Log In

1

Customer Account Executive Jobs in Rochester, NY

previous pagenext page

Showing results 21-40

All JobsCustomer Account JobsCustomer Account Executive JobsCustomer Account Executive Jobs in Rochester, NY

Customer Account Executive information

See Rochester, NY salary details

$39.5K

$63.3K

$96.8K

How much do customer account executive jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer account executive in Rochester, NY is $63,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $87,500.00 per year, depending on experience, location, and employer.

How does a customer account executive typically collaborate with other departments to resolve client issues?

Customer Account Executives work closely with teams such as sales, technical support, and billing to ensure client needs are met efficiently. When a client issue arises, they often act as the main point of contact, coordinating with internal experts to gather information and provide timely solutions. This cross-functional collaboration helps build trust with clients and ensures a seamless customer experience. Being proactive in communication and maintaining detailed records are key aspects of this collaborative process.

What are the key skills and qualifications needed to thrive as a customer account executive?

To thrive as a Customer Account Executive, you need strong sales acumen, relationship management skills, and a background in business or communications, often supported by a bachelor’s degree. Proficiency with customer relationship management (CRM) software like Salesforce and familiarity with sales analytics tools are typically required. Exceptional communication, negotiation, and problem-solving abilities help individuals excel in building trust and resolving client concerns. These skills are vital for driving client satisfaction, revenue growth, and long-term business partnerships.

Is a customer account executive a stressful job?

A customer account executive role can be stressful due to the need to meet sales targets, handle customer complaints, and manage multiple accounts simultaneously. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially in fast-paced environments.

What is a customer account executive?

Customer Account Executives are professionals responsible for managing relationships with clients, ensuring their satisfaction, and addressing any issues or concerns they may have. They act as the main point of contact between a company and its customers, handling account management, upselling services, and resolving problems to maintain long-term partnerships. Their role often involves communicating with clients, understanding their needs, and working with internal teams to deliver solutions that meet those needs.

What is the difference between Customer Account Executive vs Customer Service Representative?

AspectCustomer Account ExecutiveCustomer Service Representative
CredentialsTypically requires sales experience, communication skills, and sometimes a bachelor’s degreeRequires strong communication skills, often a high school diploma or equivalent
Work EnvironmentSales-focused, client-facing, often in office or remote settingsSupport-focused, assisting customers via phone, email, or chat
Employer & Industry UsageCommon in sales-driven industries like telecom, finance, and techFound across various industries including retail, telecom, and service providers

The Customer Account Executive primarily focuses on sales, account growth, and client relationships, often working in a sales environment. In contrast, the Customer Service Representative handles customer inquiries, support, and issue resolution. While both roles require strong communication skills, the Customer Account Executive emphasizes sales and account management, whereas the Customer Service Representative centers on customer support and satisfaction.

What are the most commonly searched types of Customer Account jobs in Rochester, NY? The most popular types of Customer Account jobs in Rochester, NY are:
What are popular job titles related to Customer Account Executive jobs in Rochester, NY? For Customer Account Executive jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Customer Account Executive jobs in Rochester, NY look for? The top searched job categories for Customer Account Executive jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Customer Account Executive jobs? Cities near Rochester, NY with the most Customer Account Executive job openings:
Customer Account Executive jobs near you
Infographic showing various Customer Account Executive job openings in Rochester, NY as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $63,325 per year, or $30.4 per hour.

Field Sales Account Executive-Goldsboro, NC

CooperCompanies

Victor, NY • On-site

Full-time

Posted 7 days ago

Job description


At CooperVision, a division of CooperCompanies, we're driven by a unifying purpose to help people to experience life's beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges - including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com.
Scope:
Responsible for managing a defined sales territory and driving growth of CooperVision's contact lens portfolio. Builds and maintains relationships with optometrists, ophthalmologists, practice managers, and office staff to enhance product education, increase product adoption, and grow market share. Collaborates cross-functionally with Sales, Marketing, Professional Affairs, Customer Service, and Operations teams to execute business strategies, expand market share, and achieve revenue objectives within the assigned territory
Job Summary:
The Field Sales Account Executive position is responsible for new account penetration and sales growth in an assigned territory of Goldsboro, NC Position is required to build professional sales relationships with assigned customers in all channels of distribution. The Account Executive position will utilize a consultative selling style that operates independently on a daily basis. Opportunities for advancement to a Senior Account Executive Sales role are available after establishing a track record of success in this position.
As an Account Executive, it is required to reside in the assigned territory or within a reasonable distance. This role is for the Goldsboro, NCterritory.
Responsibilities
Essential Functions & Accountabilities:
  • Meet and exceed projected sales goals based on the territory quota established by sales management for the given territory.

  • Maximize time management skills efficiently to use opportunities in all stages of the sales funnel

  • Use a disciplined approach on a daily basis to sell to uncover and meet customer needs. Full understanding and implementation of CVI sales platform

  • Maintain territory call cycle; approx. 5-7 pre-set appointments per workday

  • Dedicated to meeting customer needs quickly and accurately. Return customer phone and email inquiries within 24 hours

  • You can navigate sales and internal tools quickly (Salesforce, Showpad, Tableau, etc.)

  • Utilizes a strong business acumen and a consultative sales approach to understand the customer's business, assess needs, and profile the account.

  • Responsible for formulating and executing an effective call cycle plan to grow territory business; Account Executive will prepare account business plans with their Regional Director

  • Develop new business within geographic territory

  • Maintain technical proficiency with CVI products and competitive products

  • Keep current with industry trends and analysis, i.e., Health Product Research data

  • Strong ability to articulate CVI Suite of products to educate the customer and make recommendations to help grow their business

  • Sell value added products and services to customer offices to enhance customer experience

  • Develop customer marketing plans and promotions to grow business; monitor to insure return on investment

  • Use of Microsoft Office suite of tools (Microsoft Word, Excel, PowerPoint). Advance skills through training and daily use.

  • Daily use of CRM tool and reports to analyze product, account sales and overall territory growth

  • Participate in state and regional optical shows when requested

  • Submit all administrative reports on a timely basis (call reports, expense reports, ROI reports, etc.)

  • Responsible for routinely managing diagnostic contact lens sets in customer locations.

Travel:
  • Travel within territory is expected 80% of the time

  • Travel outside of territory is required for conferences, site trainings, and regional meetings (10-15%)

Qualifications
Knowledge, Skills, and Abilities:
  • Self-starter with the ability to work independently.

  • Positive and constructive attitude.

  • Excellent organizational skills.

  • Anticipate, understand, prioritize, and meet customer needs.

  • Adapt to a changing work environment; various situations, individuals and/or groups daily.

  • Exceptional verbal and written communication skills.

  • Effectively identify, evaluate, and assimilate information to render quality decisions.

  • Ability to make presentations to various sized customer groups.

  • MS Suite

  • CRM system (Salesforce, Tableau, Showpad)

Work Environment:
  • Prolonged sitting in front of a computer

  • Installing, removing, and transporting diagnostic contact lens sets requires individual to lift up to 50lbs.

Experience:
  • 4+ years of B2B sales experience in any industry.

  • Tangible product sales experience desirable.

  • You have experience exceeding daily, weekly, and monthly goals

Education:
  • Bachelor's Degree or equivalent years of direct related experience (high school + 8 years or similar)

* Passing of background check, which may include verification of prior employment, criminal conviction history, educational and motor vehicle records.
* A valid driver's license and proof of minimum level of insurance coverage and satisfactory driving record as required by the company.
For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $81,338.00 and $108,451.00 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
#LI-SD1

Apply