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Customer Account Executive Jobs in Rochester, MI

Reply

Account Executive

Detroit, MI

$140K/yr

Develop executive relationships across business, technology, finance, operations, and industry ... Maintain accurate CRM pipeline, forecast, next steps, qualification evidence, and close plans for ...

Reply

Account Executive

Detroit, MI · On-site

$140K/yr

Develop executive relationships across business, technology, finance, operations, and industry ... Maintain accurate CRM pipeline, forecast, next steps, qualification evidence, and close plans for ...

Reply

Account Executive

Detroit, MI

$140K/yr

Develop executive relationships across business, technology, finance, operations, and industry ... Maintain accurate CRM pipeline, forecast, next steps, qualification evidence, and close plans for ...

SS 567 University, LLC

Account Executive

Troy, MI · On-site

$40K - $50K/yr

We are seeking a responsible and detail-oriented individual to fill our Account Executive (AE) role ... Provide professional after-sales support to enhance the customer's dedication * Embrace problem ...

GSTV

Account Executive

Detroit, MI · On-site

$120K - $130K/yr

ACCOUNT EXECUTIVE *This is an individual contributor role focused on GSTV's Automotive category ... CRM system and keep all forecasts up to date. • Achieve monthly, quarterly, and annual revenue ...

SS 567 University, LLC

Account Executive

Troy, MI · On-site

$40K - $50K/yr

We are seeking a responsible and detail-oriented individual to fill our Account Executive (AE) role ... Provide professional after-sales support to enhance the customer's dedication * Embrace problem ...

EVENTLINK GROUP

Account Executive

Sterling Heights, MI · On-site

The Account Executives (AE) primary responsibility is to supervise and facilitate the day-to-day ... Prepare clear and concise call reports (internal and external), status meeting agendas, customer ...

EVENTLINK GROUP

Account Executive

Sterling Heights, MI · On-site

$50K - $80K/yr

The Account Executives (AE) primary responsibility is to supervise and facilitate the day-to-day ... Prepare clear and concise call reports (internal and external), status meeting agendas, customer ...

Worldwide Express

Sales Account Executive

Troy, MI · On-site

Account Executive WORLDWIDE EXPRESS The largest non-retail authorized UPS ® partner and No. 1 ... Partner with the operations and account management teams for optimal customer satisfaction

Audacy, Inc.

Digital Account Executive

Southfield, MI · On-site

As a Digital Account Executive, you'll work with a powerful suite of products that spans the entire customer journey-from building brand awareness to driving conversions and customer acquisition. You ...

Rock City Logistics

Be Seen First

Account Executive (Entry Level)

Southfield, MI · On-site

$42K/yr (+ commission)

Southfield, Michigan (On-site) The Mission At Rock City Logistics, we don't just move freight; we move the needle for our customers. We are looking for an Account Executive who is hungry, competitive ...

Audacy, Inc.

Digital Account Executive

Southfield, MI · On-site

$80 - $100/hr

As a Digital Account Executive, you'll work with a powerful suite of products that spans the entire customer journey--from building brand awareness to driving conversions and customer acquisition.

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Customer Account Executive information

See Rochester, MI salary details

$36.8K

$59K

$90.2K

How much do customer account executive jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer account executive in Rochester, MI is $58,984.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What is a customer account executive?

Customer Account Executives are professionals responsible for managing relationships with clients, ensuring their satisfaction, and addressing any issues or concerns they may have. They act as the main point of contact between a company and its customers, handling account management, upselling services, and resolving problems to maintain long-term partnerships. Their role often involves communicating with clients, understanding their needs, and working with internal teams to deliver solutions that meet those needs.

What are the key skills and qualifications needed to thrive as a customer account executive?

To thrive as a Customer Account Executive, you need strong sales acumen, relationship management skills, and a background in business or communications, often supported by a bachelor’s degree. Proficiency with customer relationship management (CRM) software like Salesforce and familiarity with sales analytics tools are typically required. Exceptional communication, negotiation, and problem-solving abilities help individuals excel in building trust and resolving client concerns. These skills are vital for driving client satisfaction, revenue growth, and long-term business partnerships.

How does a customer account executive typically collaborate with other departments to resolve client issues?

Customer Account Executives work closely with teams such as sales, technical support, and billing to ensure client needs are met efficiently. When a client issue arises, they often act as the main point of contact, coordinating with internal experts to gather information and provide timely solutions. This cross-functional collaboration helps build trust with clients and ensures a seamless customer experience. Being proactive in communication and maintaining detailed records are key aspects of this collaborative process.

What is the difference between Customer Account Executive vs Customer Service Representative?

AspectCustomer Account ExecutiveCustomer Service Representative
CredentialsTypically requires sales experience, communication skills, and sometimes a bachelor’s degreeRequires strong communication skills, often a high school diploma or equivalent
Work EnvironmentSales-focused, client-facing, often in office or remote settingsSupport-focused, assisting customers via phone, email, or chat
Employer & Industry UsageCommon in sales-driven industries like telecom, finance, and techFound across various industries including retail, telecom, and service providers

The Customer Account Executive primarily focuses on sales, account growth, and client relationships, often working in a sales environment. In contrast, the Customer Service Representative handles customer inquiries, support, and issue resolution. While both roles require strong communication skills, the Customer Account Executive emphasizes sales and account management, whereas the Customer Service Representative centers on customer support and satisfaction.

Do you cold call as a customer account executive?

Customer account executives often engage in cold calling as part of their sales activities to generate new business opportunities. Cold calling requires strong communication skills and familiarity with customer relationship management (CRM) tools. However, the extent of cold calling varies by company and industry, with some roles focusing more on inbound leads or account management.

Is a customer account executive a stressful job?

A customer account executive role can be stressful due to the need to meet sales targets, handle customer complaints, and manage multiple accounts simultaneously. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially in fast-paced environments.

What are the most commonly searched types of Customer Account jobs in Rochester, MI?

The most popular types of Customer Account jobs in Rochester, MI are:

What are popular job titles related to Customer Account Executive jobs in Rochester, MI?

For Customer Account Executive jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Customer Account Executive jobs in Rochester, MI look for?

The top searched job categories for Customer Account Executive jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Customer Account Executive jobs?

Cities near Rochester, MI with the most Customer Account Executive job openings:

Customer Account Executive jobs near you
Infographic showing various Customer Account Executive job openings in Rochester, MI as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, 2% Contract, and 1% Nights. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $58,984 per year, or $28.4 per hour.

Account Executive

Reply

Detroit, MI

$140K/yr

Full-time

Re-posted 4 days ago

Job description

Valorem Reply is an award-winning digital transformation firm focused on delivering solutions around data-driven enterprise, IT modernization, customer experience, product transformation and digital workplace by leveraging the power of Microsoft technologies. We provide hyper-scale and agile delivery of unique digital business services, strategic business models and design-led user experiences. Our innovative strategies and solutions securely and rapidly transform the way our clients do business.
 
The role is responsible for creating net-new pipeline, building executive-level demand, and bringing Valorem Reply into more Microsoft-aligned cloud, application modernization, custom software development, data, and AI opportunities. The ideal candidate has a demonstrated record of selling complex professional services engagements and working with technical teams, Microsoft and alliance partners, and client executives to turn early-stage opportunities into signed business.
Responsibilities
  • Build and manage net-new enterprise sales pipeline focused on Azure services, application modernization, custom software development, data and AI, cloud infrastructure, and related Microsoft-based services
  • Identify, qualify, shape, and close multi-million-dollar professional services opportunities with enterprise clients
  • Develop executive relationships across business, technology, finance, operations, and industry leadership teams across a broad range of sectors to uncover demand and create credible paths to close
  • Partner with Valorem Reply solution leaders, architects, delivery leaders, and project teams to frame opportunities, develop pursuit strategy, and present differentiated client solutions
  • Work with Microsoft field teams and other alliance partners to identify co-sell opportunities, manage deal registration, and increase Valorem Reply's visibility in strategic pursuits
  • Maintain accurate CRM pipeline, forecast, next steps, qualification evidence, and close plans for active opportunities
Minimum Requirements
  • 10 years of enterprise sales experience
  • 5 years of experience selling professional services, consulting, Azure, cloud services, application modernization, custom software development, data, AI, or infrastructure solutions
  • Demonstrated experience originating and closing net-new enterprise services opportunities with total contract values of $1M or greater
  • Experience selling to C-level and senior business, technology, and finance stakeholders across complex, multi-stakeholder buying groups
  • Experience working with technical, solution, or delivery teams to qualify scope, business value, delivery risk, and path to close
  • Experience managing qualified pipeline, forecasts, account plans, and opportunity progression in a CRM system
Preferred Qualifications
  • Experience selling Microsoft Azure, Data & AI, application modernization, cloud migration, DevOps, security, infrastructure modernization, or custom software development services
  • Experience working with Microsoft field teams, partner sellers, co-sell motions, marketplace, deal registration, or Microsoft partner programs
  • Existing executive and enterprise relationships across multiple industries, including manufacturing, financial services, retail, healthcare, logistics, energy, technology, or other Azure-relevant sectors
  • Experience working with solution architects or delivery teams to shape statements of work, estimates, proposals, and executive presentations
  • Track record of building pipeline in a new territory, new practice area, or underdeveloped account base
About Reply
 
Reply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting global industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include Consulting, System Integration and Digital Services.
 
The base compensation for this full-time position is $140,000 plus benefits. Compensation decisions are supported through market data, where regional variances may exist based on cost of labor. We also take into consideration prior experience, relevant skills, education and/or training, certifications and, as applicable, other required qualifications. If you have questions regarding compensation, the talent acquisition team can provide relevant details during the interview process.
 
Reply is an equal opportunity employer. We are committed to provide equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need assistance and reasonable accommodation due to a disability during the application or the recruiting process, email us at [email protected]. Visit our website at www.reply.com to learn more about our open roles.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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