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Customer Account Executive Jobs in Rochester, MI

Title: ACCOUNT EXECUTIVE Location: 2310 Park Avenue, Detroit, MI 48201 Your Role : Account ... Prepare and present customized proposals and agreements to prospective and existing customers

The Jr Account Executive plays a crucial role in supporting the Brokerage Sales team by managing client accounts and ensuring customer satisfaction within the transportation and warehousing industry.

Account Executive

Troy, MI · On-site

$10K/mo

...   Account Executives will build their territory to maximize the growth of the company.  ... Utilizes CRM technology to document activity and track results.  * Maintains contact with ...

Account Executive

Southfield, MI · On-site

$100 - $125/hr

The specific territory, customer segment, and account mix may evolve over time, so the role ... executive stakeholders. Working knowledge of CRM, sales engagement, prospecting, AI-enabled ...

... customers. The Account Executive is responsible for gathering client intelligence prior to the first appointment and building a program to meet client needs, driving close rates. This role will ...

SR Account Executive

Detroit, MI · Hybrid

$80K - $100K/yr

Account Executives are responsible for making sales calls within their designated local territory on small to mid-size customers to present our value driven services and obtain new business leads. By ...

SR Account Executive

Detroit, MI · Hybrid

$80K - $100K/yr

Account Executives are responsible for making sales calls within their designated local territory on small to mid-size customers to present our value driven services and obtain new business leads. By ...

Our Managed Transportation department is laser-focused on providing excellent customer service to our contracted accounts. As an Account Executive, you will play an integral part in maintaining and ...

... customers through Modern Work & Security technologies. The Managed Services Account Executive will ... generate new business opportunities within the IT managed services space, working closely with ...

... Account Executive Sales As an Account Executive, your primary responsibility is generating ... This customer-facing (outside sales) role involves the sales, growth, and marketing of clinical ...

Account Executive

Detroit, MI · Remote

$180K - $271K/yr

Behind our customers - amazing companies that help feed the world, provide life-saving medicine on ... Account Executive to join the OTTO by Rockwell Automation sales organization. We prepare and ...

Showing results 21-40

Customer Account Executive information

See Rochester, MI salary details

$36.8K

$59K

$90.2K

How much do customer account executive jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer account executive in Rochester, MI is $58,984.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What is a customer account executive?

Customer Account Executives are professionals responsible for managing relationships with clients, ensuring their satisfaction, and addressing any issues or concerns they may have. They act as the main point of contact between a company and its customers, handling account management, upselling services, and resolving problems to maintain long-term partnerships. Their role often involves communicating with clients, understanding their needs, and working with internal teams to deliver solutions that meet those needs.

What are the key skills and qualifications needed to thrive as a customer account executive?

To thrive as a Customer Account Executive, you need strong sales acumen, relationship management skills, and a background in business or communications, often supported by a bachelor’s degree. Proficiency with customer relationship management (CRM) software like Salesforce and familiarity with sales analytics tools are typically required. Exceptional communication, negotiation, and problem-solving abilities help individuals excel in building trust and resolving client concerns. These skills are vital for driving client satisfaction, revenue growth, and long-term business partnerships.

How does a customer account executive typically collaborate with other departments to resolve client issues?

Customer Account Executives work closely with teams such as sales, technical support, and billing to ensure client needs are met efficiently. When a client issue arises, they often act as the main point of contact, coordinating with internal experts to gather information and provide timely solutions. This cross-functional collaboration helps build trust with clients and ensures a seamless customer experience. Being proactive in communication and maintaining detailed records are key aspects of this collaborative process.

What is the difference between Customer Account Executive vs Customer Service Representative?

AspectCustomer Account ExecutiveCustomer Service Representative
CredentialsTypically requires sales experience, communication skills, and sometimes a bachelor’s degreeRequires strong communication skills, often a high school diploma or equivalent
Work EnvironmentSales-focused, client-facing, often in office or remote settingsSupport-focused, assisting customers via phone, email, or chat
Employer & Industry UsageCommon in sales-driven industries like telecom, finance, and techFound across various industries including retail, telecom, and service providers

The Customer Account Executive primarily focuses on sales, account growth, and client relationships, often working in a sales environment. In contrast, the Customer Service Representative handles customer inquiries, support, and issue resolution. While both roles require strong communication skills, the Customer Account Executive emphasizes sales and account management, whereas the Customer Service Representative centers on customer support and satisfaction.

Do you cold call as a customer account executive?

Customer account executives often engage in cold calling as part of their sales activities to generate new business opportunities. Cold calling requires strong communication skills and familiarity with customer relationship management (CRM) tools. However, the extent of cold calling varies by company and industry, with some roles focusing more on inbound leads or account management.

Is a customer account executive a stressful job?

A customer account executive role can be stressful due to the need to meet sales targets, handle customer complaints, and manage multiple accounts simultaneously. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially in fast-paced environments.

What are the most commonly searched types of Customer Account jobs in Rochester, MI?

The most popular types of Customer Account jobs in Rochester, MI are:

What are popular job titles related to Customer Account Executive jobs in Rochester, MI?

For Customer Account Executive jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Customer Account Executive jobs in Rochester, MI look for?

The top searched job categories for Customer Account Executive jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Customer Account Executive jobs?

Cities near Rochester, MI with the most Customer Account Executive job openings:

Infographic showing various Customer Account Executive job openings in Rochester, MI as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, 2% Contract, and 1% Nights. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $58,984 per year, or $28.4 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


United Wholesale Mortgage rating

7.6

Company rating: 7.6 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

112th of 154 rated financial services


Job description

 

At United Wholesale Mortgage, success has no limit - especially among our Account Executives.

This hardworking team is one of the biggest forces behind our business's achievements, working diligently to create long-term relationships with broker partners, to help grow their businesses and sell the value of UWM. Our AEs take vast industry knowledge and unparalleled client service to another level - and you can be part of it all.

If you're ready to bring your "A" game, we'll cover the training, tools and resources you need to get started. All new AEs get 500 hours of training each year, plus their own portfolio of brokers, and highly competitive products and services. Then you're off - building relationships with your brokers, coaching them, and most importantly, helping them succeed. Because when they succeed, you do, too.

WHAT WE NEED FROM YOU

Must Have Qualifications:

  • High school diploma or equivalent
  • Minimum one year of experience in mortgage sales as a loan officer, mortgage banker or wholesale account executive
  • OR minimum one year of relationship based sales experience
  • Understanding the difference between retail and wholesale lending
  • Proven success in building business relationships
  • Confident communication skills and professionalism over the phone and face to face 
  • Proficiency with technology including Microsoft Office, CRM's and the ability to multi-task 
  • Ability to take feedback and be coached up with the desire to get better every day
  • Hard workers who take accountability for their actions
  • Self-motivated with a strong work ethic and a positive attitude

Nice To Have Qualifications:

  • Knowledge of the mortgage industry with previous experience working for a retail or wholesale mortgage lender
  • Inside sales and/or phone sales experience
  • A passion for the mortgage industry
  • Previous experience in a business to business sales model
  • A desire for a six figure income and the motivation to work in a competitive sales environment

NOTE: This is an inside account executive position based in Pontiac, Michigan. Candidates must reside or be able to relocate to the metro Detroit area. We are not currently seeking outside account executives. Our account executive's work a 10:00am to 7:00pm schedule with a one-hour lunch. 

WHAT YOU WILL BE DOING
  • Building and maintaining long-term relationships with broker accounts in all 50 states
  • Training and educating brokers on UWM's Easiest Application System Ever (EASE), programs, products, guidelines and processes
  • Acting as your clients' go-to resource for guidance and solutions
  • Delivering up-to-the-minute information about the latest products, resources and industry updates
  • Championing your brokers and striving to make every loan a success story
  • Monitoring the performance of accounts in your pipeline
  • Building and managing a strong pipeline of loans to meet and exceed sales goals
THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you'll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor cafe with Wi-Fi
DISCLAIMERAll the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.Employment Type: OTHER

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