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Customer Account Executive Jobs in Rochester, MI

Fusion Transport

Jr Account Executive

Auburn Hills, MI · On-site

The Jr Account Executive plays a crucial role in supporting the Brokerage Sales team by managing client accounts and ensuring customer satisfaction within the transportation and warehousing industry.

Thompson Safety, LLC

Account Executive

Troy, MI · On-site

$10K/mo

...   Account Executives will build their territory to maximize the growth of the company.  ... Utilizes CRM technology to document activity and track results.  * Maintains contact with ...

Aramark

Account Executive

Detroit, MI

$100K - $120K/yr

... customers. The Account Executive is responsible for gathering client intelligence prior to the first appointment and building a program to meet client needs, driving close rates. This role will ...

Central Transport

SR Account Executive

Detroit, MI · Hybrid

$80K - $100K/yr

Account Executives are responsible for making sales calls within their designated local territory on small to mid-size customers to present our value driven services and obtain new business leads. By ...

Central Transport

SR Account Executive

Detroit, MI · Hybrid

$80K - $100K/yr

Account Executives are responsible for making sales calls within their designated local territory on small to mid-size customers to present our value driven services and obtain new business leads. By ...

Apex Digital Solutions

Account Executive

Southfield, MI · On-site

... customers through Modern Work & Security technologies. The Managed Services Account Executive will ... generate new business opportunities within the IT managed services space, working closely with ...

Elara Caring

Account Executive

Bingham Farms, MI

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Account Executive Sales As an Account Executive, your primary responsibility is generating ... This customer-facing (outside sales) role involves the sales, growth, and marketing of clinical ...

Elara Caring

Account Executive

Bingham Farms, MI

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Account Executive Sales As an Account Executive, your primary responsibility is generating ... This customer-facing (outside sales) role involves the sales, growth, and marketing of clinical ...

Reply

Account Executive

Detroit, MI · On-site

$140K/yr

Develop executive relationships across business, technology, finance, operations, and industry ... Maintain accurate CRM pipeline, forecast, next steps, qualification evidence, and close plans for ...

Elara Caring

Account Executive

Bingham Farms, MI

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Account Executive Sales As an Account Executive, your primary responsibility is generating ... This customer-facing (outside sales) role involves the sales, growth, and marketing of clinical ...

Elara Caring

Account Executive

Bingham Farms, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Account Executive Sales As an Account Executive, your primary responsibility is generating ... This customer-facing (outside sales) role involves the sales, growth, and marketing of clinical ...

Reply

Account Executive

Detroit, MI · On-site

$140K/yr

Develop executive relationships across business, technology, finance, operations, and industry ... Maintain accurate CRM pipeline, forecast, next steps, qualification evidence, and close plans for ...

Reply

Account Executive

Detroit, MI · On-site

$140K/yr

Develop executive relationships across business, technology, finance, operations, and industry ... Maintain accurate CRM pipeline, forecast, next steps, qualification evidence, and close plans for ...

Dynamics ATS Organic

Account Sales Executive

Franklin, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Account Executive - Industrial Automation & Manufacturing Software A growing industrial automation ... Proven success developing new business while growing existing customer relationships * Experience ...

SS 567 University, LLC

Account Executive

Troy, MI · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are seeking a responsible and detail-oriented individual to fill our Account Executive (AE) role ... Provide professional after-sales support to enhance the customer's dedication * Embrace problem ...

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Showing results 21-40

All JobsCustomer Account JobsCustomer Account Executive JobsCustomer Account Executive Jobs in Rochester, MI

Customer Account Executive information

See Rochester, MI salary details

$36.8K

$59K

$90.2K

How much do customer account executive jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer account executive in Rochester, MI is $58,984.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What is a customer account executive?

Customer Account Executives are professionals responsible for managing relationships with clients, ensuring their satisfaction, and addressing any issues or concerns they may have. They act as the main point of contact between a company and its customers, handling account management, upselling services, and resolving problems to maintain long-term partnerships. Their role often involves communicating with clients, understanding their needs, and working with internal teams to deliver solutions that meet those needs.

What are the key skills and qualifications needed to thrive as a customer account executive?

To thrive as a Customer Account Executive, you need strong sales acumen, relationship management skills, and a background in business or communications, often supported by a bachelor’s degree. Proficiency with customer relationship management (CRM) software like Salesforce and familiarity with sales analytics tools are typically required. Exceptional communication, negotiation, and problem-solving abilities help individuals excel in building trust and resolving client concerns. These skills are vital for driving client satisfaction, revenue growth, and long-term business partnerships.

How does a customer account executive typically collaborate with other departments to resolve client issues?

Customer Account Executives work closely with teams such as sales, technical support, and billing to ensure client needs are met efficiently. When a client issue arises, they often act as the main point of contact, coordinating with internal experts to gather information and provide timely solutions. This cross-functional collaboration helps build trust with clients and ensures a seamless customer experience. Being proactive in communication and maintaining detailed records are key aspects of this collaborative process.

What is the difference between Customer Account Executive vs Customer Service Representative?

AspectCustomer Account ExecutiveCustomer Service Representative
CredentialsTypically requires sales experience, communication skills, and sometimes a bachelor’s degreeRequires strong communication skills, often a high school diploma or equivalent
Work EnvironmentSales-focused, client-facing, often in office or remote settingsSupport-focused, assisting customers via phone, email, or chat
Employer & Industry UsageCommon in sales-driven industries like telecom, finance, and techFound across various industries including retail, telecom, and service providers

The Customer Account Executive primarily focuses on sales, account growth, and client relationships, often working in a sales environment. In contrast, the Customer Service Representative handles customer inquiries, support, and issue resolution. While both roles require strong communication skills, the Customer Account Executive emphasizes sales and account management, whereas the Customer Service Representative centers on customer support and satisfaction.

Do you cold call as a customer account executive?

Customer account executives often engage in cold calling as part of their sales activities to generate new business opportunities. Cold calling requires strong communication skills and familiarity with customer relationship management (CRM) tools. However, the extent of cold calling varies by company and industry, with some roles focusing more on inbound leads or account management.

Is a customer account executive a stressful job?

A customer account executive role can be stressful due to the need to meet sales targets, handle customer complaints, and manage multiple accounts simultaneously. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially in fast-paced environments.

What are the most commonly searched types of Customer Account jobs in Rochester, MI?

The most popular types of Customer Account jobs in Rochester, MI are:

What are popular job titles related to Customer Account Executive jobs in Rochester, MI?

For Customer Account Executive jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Customer Account Executive jobs in Rochester, MI look for?

The top searched job categories for Customer Account Executive jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Customer Account Executive jobs?

Cities near Rochester, MI with the most Customer Account Executive job openings:

Customer Account Executive jobs near you
Infographic showing various Customer Account Executive job openings in Rochester, MI as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $58,984 per year, or $28.4 per hour.

Jr Account Executive

Fusion Transport

Auburn Hills, MI • On-site

Full-time

Re-posted 11 days ago

Job description

About the Role:

The Jr Account Executive plays a crucial role in supporting the Brokerage Sales team by managing client accounts and ensuring customer satisfaction within the transportation and warehousing industry. This position is designed for individuals who are eager to learn and grow in a fast-paced environment, where they will assist in developing and maintaining strong relationships with clients. The primary goal is to contribute to the overall success of the company by driving sales and enhancing customer loyalty. The Jr Account Executive will be responsible for identifying client needs and providing tailored solutions that align with their logistics requirements. Ultimately, this role is pivotal in helping the organization achieve its revenue targets while fostering a positive client experience.

The ideal candidate should possess the following:

Minimum Qualifications:

  • Minimum of 1-3 years experience in a sales or operations role in the transportation or logistics industry.
  • Basic understanding of freight/ 3PL technical terms, negotiation, and KPI metrics.
  • Strong verbal and written communication skills.
  • Ability to work collaboratively in a team environment.
  • Proficiency in Microsoft Office Suite
  • Basic understanding of freight brokering principles and customer relationship management.

Preferred Qualifications:

  • Familiarity with CRM software and sales tracking tools.
  • Bachelor's degree in Business, Marketing, or a related field.
  • Knowledge of supply chain management and warehousing operations.
  • Ability to analyze data and generate reports to inform decision-making.
  • Strong organizational skills and attention to detail.

Responsibilities:

  • Assist in managing client accounts by maintaining regular communication and addressing any inquiries or concerns.
  • Support the sales team in effectively communicate service offerings.
  • Conduct market research to identify potential clients and understand industry trends that may impact client needs.
  • Collaborate with internal teams to ensure timely delivery of services and resolve any operational issues that may arise.
  • Track account performance metrics and provide insights to improve service delivery and client satisfaction.

Skills:

The required skills, such as strong communication and teamwork, are essential for daily interactions with clients and colleagues, ensuring that all parties are aligned and informed. Proficiency in Microsoft Office Suite is utilized to create professional documents and presentations that effectively convey information to clients. Analytical skills are applied when tracking account performance metrics, allowing the Jr Account Executive to identify trends and areas for improvement. Familiarity with CRM software enhances the ability to manage client relationships efficiently and maintain accurate records. Preferred skills, such as knowledge of the logistics industry, provide a competitive edge in understanding client needs and delivering tailored solutions.