Cultural Program Coordinator Jobs in Springfield, MA

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.
Job Description:
Amherst College invites applications for the Coordinator, Strategic Engagement & Alumni Relations position. The Coordinator, Strategic Engagement & Alumni Relations is a full-time, year-round position. The expected salary range for this job opportunity is: $23.10 to $25.75 per hour.
The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information.
The Coordinator, Strategic Engagement & Alumni Relations serves as the central operations and logistics lead for Amherst College's alumni engagement efforts, providing administrative, technical, and financial support that advances meaningful connections among alumni, donors, families, and friends. As a key member of the Strategic Engagement & Alumni Relations team, the Coordinator helps ensure the successful delivery of engagement programs and initiatives while supporting operational excellence across the department.
Reporting to the Senior Director of Alumni Relations, the Coordinator supports a broad portfolio of alumni and donor engagement activities, including regional and affinity programs, donor and presidential events, Homecoming, Telecast, Reunion, virtual programming, and class engagement initiatives. The Coordinator manages critical administrative, technical, financial, and logistical processes; supports class engagement and giving efforts in partnership with class managers; supervises student workers; and serves as a central resource for workflow coordination, budget administration, data integrity, and departmental operations.
The Coordinator is a highly organized and collaborative professional with strong project management, communication, and problem-solving skills. They demonstrate exceptional attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. The Coordinator excels at building relationships, providing outstanding customer service, and coordinating complex activities with accuracy and professionalism. They are proactive, resourceful, and committed to fostering a culture of collaboration, accountability, and operational excellence in support of Amherst College's engagement and advancement goals.
Advancement staff are expected to promote a positive, solutions-focused workplace culture through professional and constructive engagement in meetings, collaborations, and daily interactions. Advancement work also includes several "all-hands-on-deck" events that require occasional evening and weekend participation to support key College events, including-but not limited to-Reunion and Homecoming.
This position is classified as a critical support role and, as such, is fully in-person and not eligible for a hybrid work arrangement.
Summary of Responsibilities:
Engagement Operations & Coordination

• Serve as the primary operational coordinator for Strategic Engagement & Alumni Relations, ensuring the successful planning, execution, and evaluation of alumni, donor, presidential, and volunteer engagement programs.
• Coordinate the administrative, logistical, and communications activities that support a broad portfolio of engagement initiatives, including regional and affinity programming, Homecoming, Reunion, presidential events, and other constituent-facing experiences.
• Manage departmental workflows, project timelines, communications schedules, and event registration processes to support effective program delivery and a consistent constituent experience.
• Partner with colleagues across Advancement to coordinate shared initiatives and support engagement activities that advance the College's relationship-building and philanthropic goals.

Data, Financial and Administrative Coordination

• Support the operational infrastructure of the department through the management of constituent data, reporting, financial processes, and administrative systems.
• Ensure the accuracy and integrity of engagement records, participation data, event coding, and departmental reporting used to inform decision-making and assess outcomes.
• Coordinate financial and administrative activities, including budget tracking, purchasing, reimbursements, payment reconciliation, and compliance with College policies and procedures.
• Collaborate with Advancement Operations, Finance, and other campus partners to promote efficient processes and effective stewardship of departmental resources.

Team Support & Cross-Functional Collaboration

• Provide operational support to the Strategic Engagement & Alumni Relations team by maintaining effective procedures, documentation, and workflow coordination.
• Hire, train, and supervise student employees who contribute to departmental operations and event support.
• Serve as a collaborative partner and resource across Advancement, helping to coordinate constituent-facing activities, facilitate communication, and support divisional priorities.
• Represent the department in internal meetings and external interactions as appropriate, maintaining professionalism, discretion, and confidentiality in all aspects of the work.

Other Duties

• This role may provide occasional front-desk coverage for the Advancement Office, including greeting visitors and answering calls.

Qualifications:
Required

• Associate's degree or equivalent combination of education and experience.
• 1-3 years of experience in advancement operations, alumni relations, event management, or a related field.
• Experience with CRM, event management, financial, and project management systems.
• Strong organizational, project management, and communication skills, with exceptional attention to detail.
• Demonstrated ability to manage data, coordinate multiple priorities, and support complex projects and events.
• Experience managing budgets, reimbursements, purchasing, or other administrative processes.
• Ability to work collaboratively, exercise sound judgment, and maintain confidentiality.
• Commitment to fostering a diverse, equitable, inclusive, and welcoming community.
• Successful completion of required reference and background checks
• An acceptable criminal offender records information (CORI) check.
• Valid driver's license and successful completion of Five College Risk Management driver credentialing program.
  (See: https://www.fivecolleges.edu/riskmgmt/driver_credentialing)

Preferred

• Experience in higher education advancement, alumni relations, development, or nonprofit administration.
• Familiarity with Slate CRM, Workday, Tableau, Adobe Creative Cloud, and related engagement and communications platforms.
• Familiarity with donor relations, volunteer management, and alumni engagement programs.
• Experience supervising student employees or other part-time staff.

Interested candidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted.(Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen.) Review of applications will begin immediately and will continue until the position is filled. Amherst College is committed to an inclusive hiring process and will provide reasonable accommodations for candidates throughout the application and interview process upon request.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.