Cultural Advisor Jobs (NOW HIRING)

About Us

At BikesOnline, our mission and purpose of "Ride More, For Less" is born from our belief that cycling has the power to improve lives, and the environment. We love to break through old norms, to get bikes and products to our customers quickly and to have a laugh while we do it.

Founded in 2011, we're global in our approach and presence with staff in 6 countries and growing. We have a genuine focus on nurturing our team with perks like flexible work arrangements, generous staff discounts, a commitment to ongoing learning and internal career progression across our international footprint.

We are passionate cyclists who love inspiring others to ride more. We design our products, provide expert advice and support initiatives to encourage people from all walks of life to enjoy more cycling adventures. We are committed to delighting customers by sourcing and making quality products for less and providing a simplified and exceptional experience.

What You'll Do

The People & Culture Advisor is a hands-on, part-time role dedicated to providing localized Human Resources support to our growing US team. Operating onsite 3 days per week from our San Clemente office, this position serves as the primary on-the-ground P&C contact. The role effectively balances recruitment administration, employee lifecycle workflows, and workplace safety compliance.

Reporting remotely to the global People and Culture Director, you will maximize your onsite hours to deliver a seamless onboarding experience, optimize local workflows, and maintain a safe, connected workplace culture. Responsibilities include, but are not limited to:

US Recruitment Coordination & Talent Administration

• Draft engaging US job advertisements and publish them across targeted employment platforms.
• Maintain full operational data integrity within BambooHR / Applicant Tracking Systems, as well as assessment processes nuanced to each role via systems such as TestGorilla.
• Review initial resumes and conduct preliminary screenings to ensure alignment with role profiles.
• Efficiently coordinate and schedule multi-stage interviews between candidates and US hiring managers.
• Manage consistent candidate communication, coordinate professional reference checks, and support localized talent outreach initiatives.

US Onboarding & Compliance Ownership

• Act as the primary owner for the US onboarding journey, ensuring a welcoming, localized experience for all new hires.
• Execute and monitor Form I-9 verification requirements, ensuring strict compliance with physical document timelines.
• Synchronize with internal teams to manage physical asset/equipment delivery and schedule new-starter inductions.
• Administer employee benefits enrolment support and continuously optimize onboarding Standard Operating Procedures (SOPs) and checklists.

Employee Lifecycle Administration

• Maintain accurate, up-to-date physical and digital US employee files.
• Draft accurate variations to contracts, including title changes, compensation updates, and separation paperwork.
• Administer local leave tracking and streamline operational offboarding coordination, including asset recovery and document retention compliance.

US Employee Support & Frontline Point of Contact

• Serve as the accessible, local frontline contact for routine employee inquiries regarding policies, benefits, leave, payroll coordination, and HRIS navigation.
• Maintain high judgment to identify and escalate complex employee relations matters, performance issues, investigations, and legal concerns directly to global leadership.

Safety, Facilities & Operational Support

• Coordinate localized US safety training programs, administer incident reporting, and maintain up-to-date injury logs.
• Maintain rigorous documentation to support OSHA standards and track mandatory local training completion.
• Support local warehouse safety audits, coordinate PPE distribution, and assist with ergonomic and emergency procedure updates.

SOPs, Training & Knowledge Management

• Transition local tribal knowledge into written, structured workflows and maintain US process documents to ensure continuity when off-duty.
• Assist in the migration of training assets and administer up-to-date training logs to ensure compliance and timely refresher certifications.
• Support timely updates and localization of the US Employee Handbook.

Culture, Engagement & US Presence

• Coordinate and champion local engagement initiatives to build visibility and team unity for the US workforce.
• Administer peer-to-peer recognition programs, coordinate service milestone tracking, and curate internal announcements for new hires and anniversaries.
  

About You

Preferred Qualifications

• Qualification in Human Resources, Business Administration, or a related field.
• Relevant US HR certification (e.g., SHRM-CP or PHR) is a plus.

Experience

• 2-3 years of foundational experience within an HR Coordinator, Generalist, or Advisor role.
• Proven experience managing recruitment administration, job postings, capability assessments, and interview scheduling.
• Direct experience handling US compliance fundamentals, including Form I-9 verification and basic OSHA administration.
• Experience working within an e-commerce, consumer goods, or warehouse/logistics environment is highly desirable.
• Experience working with offshore teams is an advantage

Skills

• Hands-on proficiency with modern HRIS platforms (experience with BambooHR is highly regarded) and Applicant Tracking Systems.
• Exceptional organizational skills with a passion for building checklists, standardizing workflows, and refining transactional processes.
• Strong written and verbal communication skills; ability to deliver clear, empathetic first-level policy guidance to staff.
• Highly organized and self-motivated, with the ability to manage a split weekly schedule effectively while reporting to an overseas manager.

What We Believe In

Our company values are integral to our culture and success. We expect that you embrace our core values, with behaviors and actions that:

• Delight the Customer
• Focus on the Process
• Take responsibility
• Learn Grow and Develop
• One Team Together

Why You'll Love Working Here

When you embark on your journey with BikesOnline, you're not only joining a close-knit community, but contributing to a dynamic and rapidly expanding industry - sparking newfound creativity and innovation.

We both welcome and value employee perspectives, as inclusivity and collective contribution are the foundations of our culture.

If you're passionate about bikes, that's amazing! However, if not, our wealth of knowledge will allow you to absorb new skills.

From personal development to career opportunities - we invest in our people and culture, providing a safe, trustworthy, and flexible work environment.

We encourage you to be inquisitive, be yourself, and join the BikesOnline family!

How To Apply?

If this sounds like you, there's no better time to join a team already full of awesome humans. Please include a cover letter outlining your interest in BikeOnline and a resume with your application.

We will be in touch with you soon after you submit your application, as long as you have:

• Submitted a resume and cover letter.
• Working rights in the United States.

• Qualification in Human Resources, Business Administration, or a related field.
• 2-3 years of foundational experience within an HR Coordinator, Generalist, or Advisor role.
• Hands-on proficiency with modern HRIS platforms (experience with BambooHR is highly regarded) and Applicant Tracking Systems.
• Relevant US HR certification (e.g., SHRM-CP or PHR) is a plus.
• The availability to work 3 days per week on site at our San Clemente office.

BikesOnline is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.