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Csr Jobs in Rochester, NY (NOW HIRING)

Mr.Handyman

Customer Service Representative

Rochester, NY · On-site

$18 - $20/hr

... Customer Service Representative These are the minimum requirements to be considered for this position. * Live within the area * Have 2+ years of experience in an office setting * Solving problems ...

Mr. Handyman

Customer Service Representative

Rochester, NY · On-site

$18 - $20/hr

... Customer Service Representative These are the minimum requirements to be considered for this position. * Live within the area * Have 2+ years of experience in an office setting * Solving problems ...

TTEC

Customer Service Representative

Rochester, NY

$18.92/hr

As a Customer Service Representative working onsite in Malta, NY , youll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture ...

Domino's Pizza

Customer Service Representative

Newark, NY · On-site

$16 - $18.50/hr

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...

Domino's

Customer Service Representative

Newark, NY · On-site

$16 - $18.50/hr

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...

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All JobsCsr JobsCsr Jobs in Rochester, NY

Csr information

See Rochester, NY salary details

$9

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$26

How much do csr jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for csr in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a CSR job?

A CSR (Customer Service Representative) job involves assisting customers by answering questions, resolving issues, and providing information about products or services. CSRs typically work in call centers or retail environments, using communication skills and sometimes customer management software to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude help build rapport and efficiently resolve customer concerns. These skills and qualities ensure customer satisfaction, foster loyalty, and support the overall reputation and success of the organization.

What are Customer Service Representatives (CSRs)?

Customer Service Representatives (CSRs) are professionals who interact with customers on behalf of a company, handling inquiries, complaints, and support requests. They work across various industries, providing information about products and services, processing orders, and resolving issues to ensure customer satisfaction. CSRs may communicate with customers via phone, email, chat, or in person, and often play a crucial role in building and maintaining positive customer relationships.

How does a Customer Service Representative typically handle difficult or upset customers, and what support is available from the team?

Customer Service Representatives (CSRs) frequently encounter challenging customer interactions, and effective handling involves active listening, empathy, and clear communication. Most organizations provide comprehensive training, scripts, and escalation protocols to help CSRs manage these situations professionally. Additionally, CSRs often work within supportive teams where supervisors and experienced colleagues are available to offer guidance or take over particularly complex cases. Regular team meetings and debriefs also provide opportunities to share strategies and reduce stress.

What is the difference between Csr vs Customer Service Representative?

AspectCustomer Service Representative

Customer Service Representatives (CSRs) and Customer Service Agents often share similar roles, focusing on assisting customers, resolving issues, and providing product or service information. Both typically require excellent communication skills, basic computer proficiency, and a customer-focused attitude. They work in call centers, retail, or service industries, serving as the first point of contact for customers. The main difference lies in job scope and company-specific titles, but generally, they are interchangeable roles in many organizations.

Are CSR jobs in demand?

Customer Service Representative (CSR) jobs are generally in demand across various industries due to the ongoing need for customer support and communication. Employment growth is driven by the expansion of retail, healthcare, and technology sectors, with many roles requiring strong communication skills and familiarity with customer management tools.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, surgeons, corporate executives, or successful entrepreneurs. These positions often require advanced skills, significant experience, or ownership of a business, and may involve irregular or high-risk schedules. Such earnings are usually associated with industries like finance, law, medicine, or technology, and often depend on performance, contracts, or commission-based pay structures.

What jobs pay $10,000 a month without a degree?

Customer Service Representatives (CSRs) typically do not earn $10,000 a month without advanced skills or management responsibilities. High-paying roles that can reach this level without a degree often include sales, real estate, or certain entrepreneurial ventures, but these usually require experience, strong communication skills, or business acumen. Most jobs with such high income potential without a degree are rare and often involve commission, bonuses, or ownership.
What are the most commonly searched types of Csr jobs in Rochester, NY? The most popular types of Csr jobs in Rochester, NY are:
What are popular job titles related to Csr jobs in Rochester, NY? For Csr jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Csr jobs in Rochester, NY look for? The top searched job categories for Csr jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Csr jobs? Cities near Rochester, NY with the most Csr job openings:
Csr jobs near you
Infographic showing various Csr job openings in Rochester, NY as of June 2026, with employment types broken down into 1% Locum Tenens, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.
Customer Service Representative

Customer Service Representative

ADMAR Construction Equipment & Supplies

Rochester, NY • On-site

$20 - $23/hr

Full-time

Posted 13 hours ago

Admar Supply rating

6.5

Company rating: 6.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

111th of 141 rated vehicle equipment hire

Job description

Job Type
Full-time
Description
Job Description -Customer Service Representative
Reports to: Rental Manager
Primary Purpose:
To greet our customers, generate sales and rental revenue by providing a consultative sales approach with both walk in and call in customers. Provide outstanding customer service.
Essential Functions:
  • Act as the front line customer service provider and "first impression officer" by warmly greeting the customer whether by phone or walk-in.
  • Writes contracts , process reservations, and assigns equipment
  • Quotes rental rates during the phone conversation (one call resolution).
  • Product expert and consultant to the customers
  • Handles small equipment sales for walk-in customers.
  • Ensure that your store looks amazing by organizing the show room, providing ideas to improve the customer experience in the store or on location
  • Establish and maintain a professional relationship with all customers(External and Internal)
  • Accountable for managing the equipment rental guidelines and policies.
  • The ability and internal desire to learn and pursue self-improvement
  • Support and act as liaison to the outside sales force.
  • The ability to work independently in a fast-paced environment.
  • Performs other duties as assigned.

Skills:
  • Exceptional phone skills, customer service skills and common sense.
  • The ability to calculate figures; such as discounts, interest, and percentages.
  • Excel in a fast paced, highly urgent environment
  • Ability to think on your feet, and natural inclination to go the extra mile to help the customer
  • The ability to close the sale.
  • Accumatica or other ERP system knowledge a plus

Experience/Education:
  • High School Diploma or equivalent.
  • 2 - 5 years' experience as a rental coordinator or counter person preferably in the equipment rental industry.
  • Highly competent computer and keyboarding skills (Microsoft Office)
  • The desire to learn new equipment and do on-line learning.
  • Strong verbal communication skills.
  • Prior experience of working with a variety of construction equipment a plus.
  • Verifiable references and a work history

Physical Demands:
  • While performing the duties of this job the employee is regularly required to sit, stand and walk. Employee must be able to lift and carry up to 50 lbs.
  • The work environment is that of a typical warehouse office. Some exposure to cold, heat, noise, fumes and dust.

Salary Description
$20.00 - $23.00 per hour

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