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Csr Tech Jobs (NOW HIRING)

viLogics

Customer Service Representative (CSR)

Ebensburg, PA

$13 - $17.75/hr

Customer Service Representative (CSR) - Accounting Department Location: viLogics HQ - Ebensburg,PA ... Understanding of IT service contracts, SLAs, and managed services billing structures . Additional ...

Summers of Marion Inc.

CSR (Customer Service Rep)

Columbus, IN · On-site

$29K - $34K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Summers Plumbing, Heating, & Cooling is actively searching for a self-motivated full-time CSR (Customer Service Rep) to join our HVAC and plumbing office team. Can we count on you to smile through ...

Affordable Cesspool Sewer & Drain,

Be Seen First

Customer Service Representative

Islandia, NY · On-site

$20 - $25/hr

  • Medical

  • Retirement

  • PTO

Customer Service Representative (CSR) Affordable Cesspool Sewer & Drain | Long Island, NY We Rush ... Comfortable using computers and technology * Ability to multitask in a fast-paced environment ...

American Leak Detection

Customer Service Representative

Woodstock, GA · On-site

$14.50 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Representative at American Leak Detection of Atlanta is responsible for ... technology and experience developed over 40+ years. Our millions of satisfied customers include ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA

$18 - $25/hr

  • Medical

  • Dental

  • Life

  • PTO

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Csr Tech information

See salary details

$10

$18

$26

How much do csr tech jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for csr tech in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a CSR Tech?

CSR Techs, or Central Sterile Processing Technicians, are healthcare professionals responsible for sterilizing, preparing, and managing medical instruments and equipment. They ensure that all surgical tools and devices are cleaned, disinfected, and properly packaged to prevent infection and maintain patient safety. CSR Techs play a crucial role in supporting surgical teams and other healthcare staff by maintaining the sterility and functionality of essential medical equipment.

How does a CSR Tech typically interact with other departments to resolve customer issues?

As a CSR Tech (Customer Service Representative Technician), you will frequently collaborate with technical support, sales, and product development teams to address and resolve customer concerns. This role requires strong communication skills to relay technical information between customers and internal teams, ensuring that complex issues are understood and resolved efficiently. You'll often participate in cross-functional meetings or use ticketing systems to track the progress of customer requests, making teamwork and adaptability key to success in this role.

What are the key skills and qualifications needed to thrive as a CSR Tech, and why are they important?

To excel as a CSR Tech, you need knowledge of sterilization procedures, infection control practices, and a high school diploma or equivalent, with many employers preferring certification such as CRCST. Familiarity with autoclaves, sterilization equipment, and inventory management systems is typically required. Attention to detail, organization, and strong teamwork skills help ensure efficient and safe processing of medical instruments. These competencies are critical to maintaining patient safety and supporting smooth healthcare operations.

What is the difference between Csr Tech vs Customer Service Representative?

AspectCsr TechCustomer Service Representative
CredentialsTypically requires technical certifications or training in specific software/hardwareUsually requires customer service or communication skills, with minimal technical certifications
Work EnvironmentOften in IT support centers, technical departments, or help desksCustomer service centers, retail, or call centers
Industry UsageCommon in tech, IT, and software companiesWidespread across retail, telecom, banking, and service industries

While both roles involve assisting customers, Csr Tech focuses on technical support and troubleshooting, requiring technical skills and certifications. Customer Service Representatives handle general customer inquiries and support, often emphasizing communication skills. The roles differ mainly in technical complexity and work environment, but both are essential for customer satisfaction in their respective industries.

More about Csr Tech jobs

What cities are hiring for Csr Tech jobs?

Cities with the most Csr Tech job openings:

What states have the most Csr Tech jobs?

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What job categories do people searching Csr Tech jobs look for?

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Csr Tech jobs near you
Infographic showing various Csr Tech job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 12% Part Time, 13% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Customer Service Representative

WiZiX Technology Group, Inc

Fresno, CA • On-site

$16 - $21.50/hr

Full-time

Re-posted 28 days ago

Job description

If you are dependable, hard-working, and looking to join a team providing excellent customer service to our clients, we want to talk with you!

WiZiX Technology Group - Customer Service Representative

We are looking for a friendly, detail-oriented Customer Service Representative to join our service team at our Fresno location. In this role, you will be the first point of contact for customers calling about copier service needs and supply orders. You will coordinate service dispatch, process supply requests, and ensure that every customer receives prompt, professional assistance.

Job Responsibilities

  • Answer inbound service and supply calls from customers regarding copier/printer equipment.
  • Process and track supply orders, including toner and maintenance kits.
  • Create and dispatch service tickets to field technicians based on urgency and location.
  • Provide basic troubleshooting assistance to help customers resolve minor issues over the phone.
  • Maintain accurate records of customer interactions and service history in our system.
  • Follow up to ensure customer satisfaction and timely resolution of all requests.
  • Monitor incoming low toner notifications from our various cloud systems

Requirements and Skills

  • High school diploma or equivalent; some college preferred.
  • Previous customer service or call center experience, ideally in office equipment, copier, or related technology industries.
  • Strong communication skills-both verbal and written-with a professional phone manner.
  • Ability to multitask, stay organized, and handle high call volumes.
  • Proficient with Microsoft Office and CRM/dispatch software (experience with e-automate or similar is a plus).
  • Positive attitude and a team player.

At WiZiX Technology Group, we promote a culture of growth and believe that each employee can make a difference-no matter your role or level of experience.

Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals. Certifications and on-the-job training are provided as well as career development and opportunities for promotion. 

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