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Saratoga Hospital

Lead CSR Technician

Saratoga Springs, NY · On-site

$23.76 - $39.01/hr

Job Summary Lead CSR Technician Location : Saratoga Hospital, 211 Church Street, Saratoga Springs ... As part of the Albany Med Health System, we combine advanced technology with a deeply personal ...

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How much do csr tech jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for csr tech in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What jobs pay $10,000 a month without a degree?

For a CSR Tech role, high-paying positions often involve technical support, network administration, or cybersecurity, which may require certifications but not necessarily a degree. These jobs typically demand specialized skills, experience, and sometimes certifications like CompTIA or Cisco, and can pay $10,000 or more monthly with advanced expertise and seniority.

What are CSR Techs?

CSR Techs, or Central Sterile Processing Technicians, are healthcare professionals responsible for sterilizing, preparing, and managing medical instruments and equipment. They ensure that all surgical tools and devices are cleaned, disinfected, and properly packaged to prevent infection and maintain patient safety. CSR Techs play a crucial role in supporting surgical teams and other healthcare staff by maintaining the sterility and functionality of essential medical equipment.

What is the difference between Csr Tech vs Customer Service Representative?

AspectCsr TechCustomer Service Representative
CredentialsTypically requires technical certifications or training in specific software/hardwareUsually requires customer service or communication skills, with minimal technical certifications
Work EnvironmentOften in IT support centers, technical departments, or help desksCustomer service centers, retail, or call centers
Industry UsageCommon in tech, IT, and software companiesWidespread across retail, telecom, banking, and service industries

While both roles involve assisting customers, Csr Tech focuses on technical support and troubleshooting, requiring technical skills and certifications. Customer Service Representatives handle general customer inquiries and support, often emphasizing communication skills. The roles differ mainly in technical complexity and work environment, but both are essential for customer satisfaction in their respective industries.

What is a CSR technician job description?

A CSR technician is responsible for providing technical support and customer service related to computer systems, networks, or electronic devices. They troubleshoot issues, install or repair hardware and software, and may assist with system maintenance, often requiring technical certifications and good communication skills.

How does a CSR Tech typically interact with other departments to resolve customer issues?

As a CSR Tech (Customer Service Representative Technician), you will frequently collaborate with technical support, sales, and product development teams to address and resolve customer concerns. This role requires strong communication skills to relay technical information between customers and internal teams, ensuring that complex issues are understood and resolved efficiently. You'll often participate in cross-functional meetings or use ticketing systems to track the progress of customer requests, making teamwork and adaptability key to success in this role.

What are the key skills and qualifications needed to thrive as a CSR (Central Sterile Processing) Tech, and why are they important?

To excel as a CSR Tech, you need knowledge of sterilization procedures, infection control practices, and a high school diploma or equivalent, with many employers preferring certification such as CRCST. Familiarity with autoclaves, sterilization equipment, and inventory management systems is typically required. Attention to detail, organization, and strong teamwork skills help ensure efficient and safe processing of medical instruments. These competencies are critical to maintaining patient safety and supporting smooth healthcare operations.

What hot tech job pays $775 000?

A Chief Technology Officer (CTO) or senior executive role in the tech industry can earn salaries around $775,000 or higher, especially in large companies or startups with significant funding. These positions typically require extensive experience, leadership skills, and expertise in areas like software development, cybersecurity, or cloud computing.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior software engineers, IT consultants, or project managers with extensive experience and certifications. These positions typically require advanced skills, a strong professional background, and sometimes involve consulting or freelance work in industries like technology, finance, or engineering.
More about Csr Tech jobs
What cities are hiring for Csr Tech jobs? Cities with the most Csr Tech job openings:
What states have the most Csr Tech jobs? States with the most job openings for Csr Tech jobs include:
What job categories do people searching Csr Tech jobs look for? The top searched job categories for Csr Tech jobs are:
Csr Tech jobs near you
Infographic showing various Csr Tech job openings in the United States as of June 2026, with employment types broken down into 34% As Needed, 33% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
Lead CSR Technician

Lead CSR Technician

Saratoga Hospital

Saratoga Springs, NY • On-site

$23.76 - $39.01/hr

Full-time

Medical, Dental, Retirement

Posted 29 days ago

Saratoga Hospital rating

7.1

Company rating: 7.1 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

437th of 998 rated hospitals

Job description

Job Summary
Lead CSR Technician
Location: Saratoga Hospital, 211 Church Street, Saratoga Springs, NY 12866
Employment Type: Full Time
Shift/Schedule: 11:00 pm - 7:00 am
Department: Central Sterile Processing
Salary Range:$23.76 - $39.01/hour Based on verified education and experience
About Saratoga Hospital
At Saratoga Hospital, we've built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach-creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people.
About the Role
We're looking for a dedicated Lead CSR Technician to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you will assume responsibility for reprocessing and delivery of re-usable instruments, sets, and linen packs. Ensures adequate sterile supply levels are maintained in the operating room and other units. Assists in the development of policies and procedures to ensure that the department standards are being met. Acts as a lead technician to help train others.
What You'll Do
  • Sterilization: Operates sterilizing equipment on a daily basis. Reprocesses all re-usable instruments (decontamination, set identification, preparation, sterilization) with load control numbers on the item.
  • Organization: Monitors the cleaning, sorting, inspecting and grouping of instruments to be wrapped and sterilized.
  • Time Management: Recognizes request for urgent sterile instruments or sets based on surgical schedule, surgical booking and room requests and responds immediately. Follows instructions accurately, organizes multiple tasks, and establishes day to day priorities.
  • Communication: Verifies with Operating Room staff that proper instruments, sets and equipment are on hand and working properly. Provides information accurately and completely. Identifies service related problems and suggests ways to improve quality and productivity. Records all instruments processed in daily logs, and files according to procedure. Edits and inputs new instrument count sheets.
  • Equipment Maintenance: Assists in cleaning and inspecting floor equipment. Monitors and documents results of biological/bowie-dick testing, temperature and time cycles and reports malfunctions. Cleans and monitors all necessary equipment.
  • Supervisory: Leads, schedules and trains new employees. Acts as a resource to CSR tech team. Ensures that daily, weekly and monthly cleaning lists are completed by CSR staff.
  • Policies: Assists in developing, implementing and updating policies and procedures for the department. Adheres to hospital policies and procedures.

What You Bring
  • High school graduate or GED,
  • Minimum of 1 year of central supply experience
  • Registered CST required
  • Supervisory experience preferred.

Why Saratoga Hospital
  • A caring, community-focused culture rooted in teamwork and trust
  • Supportive leadership that invests in your development and well-being
  • Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide.
  • Opportunities to grow within the Albany Med Health System
  • Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions

Our Commitment
We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you're passionate about healthcare and community service-even if you don't meet every qualification listed-we'd still love to hear from you.
How to Apply
Click the 'apply' button to submit your resume and complete our online application. Applications are reviewed on a rolling basis-apply today and discover what makes Saratoga Hospital a special place to grow your career.

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