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$8

$15

$35

How much do csr tech jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for csr tech in Virginia is $15.27, according to ZipRecruiter salary data. Most workers in this role earn between $9.81 and $16.39 per hour, depending on experience, location, and employer.

What are CSR Techs?

CSR Techs, or Central Sterile Processing Technicians, are healthcare professionals responsible for sterilizing, preparing, and managing medical instruments and equipment. They ensure that all surgical tools and devices are cleaned, disinfected, and properly packaged to prevent infection and maintain patient safety. CSR Techs play a crucial role in supporting surgical teams and other healthcare staff by maintaining the sterility and functionality of essential medical equipment.

What is the difference between Csr Tech vs Customer Service Representative?

AspectCsr TechCustomer Service Representative
CredentialsTypically requires technical certifications or training in specific software/hardwareUsually requires customer service or communication skills, with minimal technical certifications
Work EnvironmentOften in IT support centers, technical departments, or help desksCustomer service centers, retail, or call centers
Industry UsageCommon in tech, IT, and software companiesWidespread across retail, telecom, banking, and service industries

While both roles involve assisting customers, Csr Tech focuses on technical support and troubleshooting, requiring technical skills and certifications. Customer Service Representatives handle general customer inquiries and support, often emphasizing communication skills. The roles differ mainly in technical complexity and work environment, but both are essential for customer satisfaction in their respective industries.

How does a CSR Tech typically interact with other departments to resolve customer issues?

As a CSR Tech (Customer Service Representative Technician), you will frequently collaborate with technical support, sales, and product development teams to address and resolve customer concerns. This role requires strong communication skills to relay technical information between customers and internal teams, ensuring that complex issues are understood and resolved efficiently. You'll often participate in cross-functional meetings or use ticketing systems to track the progress of customer requests, making teamwork and adaptability key to success in this role.

What are the key skills and qualifications needed to thrive as a CSR (Central Sterile Processing) Tech, and why are they important?

To excel as a CSR Tech, you need knowledge of sterilization procedures, infection control practices, and a high school diploma or equivalent, with many employers preferring certification such as CRCST. Familiarity with autoclaves, sterilization equipment, and inventory management systems is typically required. Attention to detail, organization, and strong teamwork skills help ensure efficient and safe processing of medical instruments. These competencies are critical to maintaining patient safety and supporting smooth healthcare operations.

What hot tech job pays $775 000?

A Chief Technology Officer (CTO) or senior executive role in the tech industry can earn salaries around $775,000 or higher, especially in large corporations or successful startups. These positions typically require extensive experience, leadership skills, and often involve overseeing technology strategy, infrastructure, and innovation.

What jobs pay 4000 a week without a degree?

A CSR Tech role typically does not pay $4,000 a week without specialized skills or experience. High-paying jobs that can reach this level without a degree often include sales, real estate, certain trades like plumbing or electrical work, and some entrepreneurial ventures. These roles usually require relevant skills, certifications, or experience rather than formal education.

What is the role of a CSR technician?

A CSR technician is responsible for providing technical support and customer service related to computer systems, networks, or electronic devices. They troubleshoot issues, perform repairs, and may install or configure hardware and software, often working in technical environments that require problem-solving skills and familiarity with diagnostic tools.

What is the least stressful IT job?

A CSR Tech role typically involves customer support and troubleshooting, which can be less stressful than jobs with high pressure or rapid response requirements. Positions with regular hours, minimal on-call duties, and clear procedures tend to be less stressful in the IT field.
What are popular job titles related to Csr Tech jobs in Virginia? For Csr Tech jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Csr Tech jobs in Virginia look for? The top searched job categories for Csr Tech jobs in Virginia are:
What cities in Virginia are hiring for Csr Tech jobs? Cities in Virginia with the most Csr Tech job openings:
Csr Tech jobs near you
Infographic showing various Csr Tech job openings in Virginia as of July 2026, with employment types broken down into 1% Locum Tenens, 78% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,752 per year, or $15.3 per hour.
Customer Service Representative

Customer Service Representative

Henry's Wrecker Service

Falls Church, VA • On-site

$17 - $23.25/hr

Full-time

Posted 17 days ago

Job description

Customer Service Representative
Department: Operations / Dispatch
Reports To: Dispatch Manager / Operations Manager
FLSA Status: Non-Exempt
Position Summary
Henry's Wrecker Service is seeking a dependable, customer-focused Customer Service Representative to join our operations team. Customer Service Representatives are the first point of contact for our customers, providing professional assistance, gathering accurate service information, and ensuring each customer receives timely, high-quality support.
This position requires excellent communication skills, strong multitasking abilities, attention to detail, and the ability to remain calm under pressure while managing multiple phone lines, assisting customers, and coordinating with dispatch to keep operations running efficiently.
Responsibilities
  • Answer incoming customer calls in a professional, courteous, and timely manner.
  • Gather accurate information from customers and create detailed service requests.
  • Provide customers with updates, estimated arrival times (ETAs), and service information.
  • Communicate effectively with dispatchers and drivers to ensure accurate call handling.
  • Maintain accurate documentation within dispatch and customer management systems.
  • Assist customers with questions regarding towing, roadside assistance, vehicle storage, and related services.
  • Resolve customer concerns while maintaining a positive and professional demeanor.
  • Manage multiple phone lines and prioritize incoming calls in a fast-paced environment.
  • Ensure all customer information is complete and accurate before closing service requests.
  • Provide exceptional customer service while supporting overall dispatch operations.
Qualifications
  • High school diploma or equivalent required.
  • Customer service, call center, dispatch support, administrative, or related experience preferred.
  • Experience working in a high-volume phone environment preferred.
  • Strong computer skills with the ability to learn multiple software systems simultaneously.
  • Excellent verbal communication and active listening skills.
  • Strong multitasking, organizational, and problem-solving abilities.
  • Ability to remain calm and professional while assisting upset or frustrated customers.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Strong attention to detail and accurate data entry skills.
  • Dependable attendance and a strong commitment to customer service.
Work Schedule
Thursday - Saturday from 7AM - 7PM
Schedules may be adjusted based on operational needs.
About Valor Fleet Services
Valor Fleet Services is the parent company of several towing and transportation companies throughout Virginia, Maryland, West Virginia, and Washington, D.C., including Henry's Wrecker Service. Our family of companies provides light-duty towing, heavy-duty towing, recovery, specialized transport, roadside assistance, and vehicle storage services.
By combining local expertise with centralized support in recruiting, human resources, payroll, benefits, technology, and operations, we're able to provide exceptional service to our customers while creating opportunities for our employees to grow their careers across our organization.
Physical Requirements
This position is 100% in-office. This position primarily involves sitting, using a computer and telephone, and communicating with customers and staff. Occasional standing, walking, and lifting up to 15 pounds may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Equal Employment Opportunity
The Company is an equal opportunity employer and complies with all applicable federal, state, and local employment laws.
Disclaimer
This job description describes the general nature of the position and is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Responsibilities may change at any time based on operational needs.

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