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Csr Tech Jobs in Connecticut (NOW HIRING)

Bender

CSR - CSR

Norwalk, CT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Say goodbye to boring! Break free and join Bender where no two days are alike! BENDER is seeking a dynamic Customer Service Representative (CSR) for our high ...

Sila Services

Customer Service Representative

Norwalk, CT · On-site

$18 - $24/hr

Customer Service Representative Astacio Plumbing, Heating, Cooling & Electrical - Norwalk, CT Customer Service Representative If you're great with people, confident on the phone, and know how to keep ...

Sila Services

Customer Service Representative

Norwalk, CT

$16 - $21.75/hr

Customer Service Representative Astacio Plumbing, Heating, Cooling & Electrical - Norwalk, CT Customer Service Representative If you're great with people, confident on the phone, and know how to keep ...

U-Haul

Customer Service Representative

Bridgeport, CT · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Hamden, CT · On-site

$16 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Stamford, CT · On-site

$17 - $23.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

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Csr Tech information

What is a CSR Tech?

CSR Techs, or Central Sterile Processing Technicians, are healthcare professionals responsible for sterilizing, preparing, and managing medical instruments and equipment. They ensure that all surgical tools and devices are cleaned, disinfected, and properly packaged to prevent infection and maintain patient safety. CSR Techs play a crucial role in supporting surgical teams and other healthcare staff by maintaining the sterility and functionality of essential medical equipment.

How does a CSR Tech typically interact with other departments to resolve customer issues?

As a CSR Tech (Customer Service Representative Technician), you will frequently collaborate with technical support, sales, and product development teams to address and resolve customer concerns. This role requires strong communication skills to relay technical information between customers and internal teams, ensuring that complex issues are understood and resolved efficiently. You'll often participate in cross-functional meetings or use ticketing systems to track the progress of customer requests, making teamwork and adaptability key to success in this role.

What are the key skills and qualifications needed to thrive as a CSR Tech, and why are they important?

To excel as a CSR Tech, you need knowledge of sterilization procedures, infection control practices, and a high school diploma or equivalent, with many employers preferring certification such as CRCST. Familiarity with autoclaves, sterilization equipment, and inventory management systems is typically required. Attention to detail, organization, and strong teamwork skills help ensure efficient and safe processing of medical instruments. These competencies are critical to maintaining patient safety and supporting smooth healthcare operations.

What is the difference between Csr Tech vs Customer Service Representative?

AspectCsr TechCustomer Service Representative
CredentialsTypically requires technical certifications or training in specific software/hardwareUsually requires customer service or communication skills, with minimal technical certifications
Work EnvironmentOften in IT support centers, technical departments, or help desksCustomer service centers, retail, or call centers
Industry UsageCommon in tech, IT, and software companiesWidespread across retail, telecom, banking, and service industries

While both roles involve assisting customers, Csr Tech focuses on technical support and troubleshooting, requiring technical skills and certifications. Customer Service Representatives handle general customer inquiries and support, often emphasizing communication skills. The roles differ mainly in technical complexity and work environment, but both are essential for customer satisfaction in their respective industries.

What are popular job titles related to Csr Tech jobs in Connecticut?

For Csr Tech jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Csr Tech jobs in Connecticut look for?

The top searched job categories for Csr Tech jobs in Connecticut are:

What cities in Connecticut are hiring for Csr Tech jobs?

Cities in Connecticut with the most Csr Tech job openings:

Csr Tech jobs near you
Infographic showing various Csr Tech job openings in Connecticut as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 12% Part Time, 10% Contract, and 1% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

CSR - CSR

Bender

Norwalk, CT • On-site

$16 - $21.75/hr

Other

Posted 19 days ago

Job description

Customer Service Representative (CSR)

Say goodbye to boring! Break free and join Bender where no two days are alike! BENDER is seeking a dynamic Customer Service Representative (CSR) for our high traffic, fast paced luxury showroom of decorative bath, tile & stone in Norwalk, CT to assist customers. We work hard and smart to ensure we deliver creative solutions for every customer, and excellent service is a top priority. The CSR plays a vital role in our team providing customers with seamless service. The CSR is the primary and proactive point of contact and communication for customers with their post-sale needs and collaborates with sales teammates and other departments to ensure the customer experience is exceptional and upholds the BENDER standard.

Do you enjoy using your people skills and can-do personality to help others?

· Do you thrive in a vibrant, fast-paced environment?

· Would you like to be part of a team that values your contributions?

BENDER offers a GREAT company culture and AWESOME benefits:

· BENDER has been named Best Place to Work by USA Today in CT

· Business casual dress code

· We are an Entrepreneurial Operation System Company

· Employee discount program on thousands of brands

· Weekly company meetings for sharing and learning

· Regular 1:1 meetings with your manager to ensure you are head and are getting feedback

· A beautiful showroom environment to work in

· Employee Assistance Program

Candidate Qualifications:

· Tasteful appearance and presentation

· Proficient in Microsoft Office (Especially Word, Excel, and PowerPoint)

· Ability to engage with customers easily and purposefully

· Effective communication and organizational skills

· Able to learn and think fast

· Possess a positive and cooperative attitude

· Value customer service and teamwork

· High School diploma/GED required (Associate's or Bachelor degree preferred)

· Minimum One (1) year of customer service or Sales experience

Essential Job Functions:

· Warmly greet customers in person and over the phone

· Engage customers, in person and on the phone, to discern their needs and direct them to the appropriate sales staff

· Working knowledge of Microsoft Office

· Active listening & Independent Problem Solving

· Perform other administrative tasks to support the Sales team

We ARE leading and changing the industry. Apply to be a part of highly respected and growing company that believes the work we do matters. And if you believe in working hard and smart, you find opportunities for growth at BENDER.

Apply