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Csr Tech Jobs in Connecticut (NOW HIRING)

U-Haul

Customer Service Representative

Naugatuck, CT · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Sila Services

Customer Service Representative

Norwalk, CT · On-site

$18 - $24/hr

Customer Service Representative Astacio Plumbing, Heating, Cooling & Electrical - Norwalk, CT Customer Service Representative If you're great with people, confident on the phone, and know how to keep ...

Sila Services

Customer Service Representative

Norwalk, CT · On-site

$18 - $24/hr

Customer Service Representative Astacio Plumbing, Heating, Cooling & Electrical - Norwalk, CT Customer Service Representative If you're great with people, confident on the phone, and know how to keep ...

Talent Groups

Customer Service Representative

New Haven, CT · On-site

$16 - $21.75/hr

The Customer Service Representative (CSR) position is a dynamic Contact Center position focused on ... Familiarity with Call Center Technology: IVR, Soft-Phone, Call Back Assist * CRM * Customer-Focused ...

U-Haul

Customer Service Representative

Middletown, CT · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Meriden, CT

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

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Csr Tech information

What is a CSR Tech?

CSR Techs, or Central Sterile Processing Technicians, are healthcare professionals responsible for sterilizing, preparing, and managing medical instruments and equipment. They ensure that all surgical tools and devices are cleaned, disinfected, and properly packaged to prevent infection and maintain patient safety. CSR Techs play a crucial role in supporting surgical teams and other healthcare staff by maintaining the sterility and functionality of essential medical equipment.

What is the difference between Csr Tech vs Customer Service Representative?

AspectCsr TechCustomer Service Representative
CredentialsTypically requires technical certifications or training in specific software/hardwareUsually requires customer service or communication skills, with minimal technical certifications
Work EnvironmentOften in IT support centers, technical departments, or help desksCustomer service centers, retail, or call centers
Industry UsageCommon in tech, IT, and software companiesWidespread across retail, telecom, banking, and service industries

While both roles involve assisting customers, Csr Tech focuses on technical support and troubleshooting, requiring technical skills and certifications. Customer Service Representatives handle general customer inquiries and support, often emphasizing communication skills. The roles differ mainly in technical complexity and work environment, but both are essential for customer satisfaction in their respective industries.

How does a CSR Tech typically interact with other departments to resolve customer issues?

As a CSR Tech (Customer Service Representative Technician), you will frequently collaborate with technical support, sales, and product development teams to address and resolve customer concerns. This role requires strong communication skills to relay technical information between customers and internal teams, ensuring that complex issues are understood and resolved efficiently. You'll often participate in cross-functional meetings or use ticketing systems to track the progress of customer requests, making teamwork and adaptability key to success in this role.

What are the key skills and qualifications needed to thrive as a CSR Tech, and why are they important?

To excel as a CSR Tech, you need knowledge of sterilization procedures, infection control practices, and a high school diploma or equivalent, with many employers preferring certification such as CRCST. Familiarity with autoclaves, sterilization equipment, and inventory management systems is typically required. Attention to detail, organization, and strong teamwork skills help ensure efficient and safe processing of medical instruments. These competencies are critical to maintaining patient safety and supporting smooth healthcare operations.

What are popular job titles related to Csr Tech jobs in Connecticut?

For Csr Tech jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Csr Tech jobs in Connecticut look for?

The top searched job categories for Csr Tech jobs in Connecticut are:

What cities in Connecticut are hiring for Csr Tech jobs?

Cities in Connecticut with the most Csr Tech job openings:

Csr Tech jobs near you
Infographic showing various Csr Tech job openings in Connecticut as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 12% Part Time, 10% Contract, and 1% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Customer Service Representative - Technology B2B

Bloomy

South Windsor, CT • On-site

$15.50 - $21/hr

Other

Re-posted 1 hour ago

Job description

South Windsor, CT
Purpose
Provide timely and accurate communication, service, coordination and support to valued customers and internal stakeholders.
Requirements
  • Bachelor's degree in Communications, Business Administration and/or 5+ years of B2B customer service experience in a high-tech industry
  • Outstanding verbal and written communication skills
  • Rapidly responsive, assertive, courteous and engaging
  • Process and detail oriented, multitasking, organized and extremely reliable
  • Comfortable communicating cross-functionally with engineering, accounting, manufacturing and leadership.
Helpful Skills
  • Proficient with contact relationship management software, Microsoft Word, Excel and PowerPoint
  • Prior B2B experience in electronics, engineering, manufacturing or software a plus.
Responsibilities
Serve as the company's first point of contact on inbound customer inquiries, orders, and proposal requests. Manage the proper execution of cross-functional procedures pertaining to each type of inquiry through fulfillment, while providing frequent status updates to internal and external stakeholders. Ensure outstanding customer satisfaction and quality via thorough and accurate communication, follow-ups, satisfaction surveys and meetings. Maintain diligent records in CRM, ERP, Wiki, Sharepoint and/or other systems. Support the company's mission to provide automated test solutions for mission-critical and emerging applications which increase product safety, performance, and reliability while reducing the cost of test.
Specific processes include:
  • Customer inbound quote requests
  • Customer inbound document review
  • Customer inbound support requests
  • Proposal review processing, tracking and delivery
  • Customer satisfaction surveys/meetings
  • Data archiving and/or record keeping on all of the above
  • Communication and follow-ups on all of the above
  • Outbound customer outreach
  • Coordinate meetings, seminars and events.

Location
Company headquarters in South Windsor, CT.
How to Apply
Send resume and cover letter to [email protected] . Due to ITAR restrictions, candidates must be citizens, permanent residents, or have asylee/refugee status in the United States.
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About Bloomy

Sourced by ZipRecruiter

Industry

Industrial automation equipment manufacturing

Company size

11 - 50 Employees

Headquarters location

Windsor, CT, US

Year founded

1992

Social media

Twitter

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