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Csr Manager Jobs in Raleigh, NC (NOW HIRING)

AMT Group Inc

Customer Service Representative

Creedmoor, NC · On-site

$11.50 - $15.50/hr

Sales Manager Written By : Kim Benton and Bill Wickward Job Summary: As part of the overall sales team, the Customer Service Representative is tasked with account retention and notification to ensure ...

Air Clean Systems

Customer Service Representative

Creedmoor, NC · On-site

$11.50 - $15.50/hr

Sales Manager Written By : Kim Benton and Bill Wickward Job Summary: As part of the overall sales team, the Customer Service Representative is tasked with account retention and notification to ensure ...

Molly Maid

Customer Service Representative

Apex, NC · On-site

$15 - $18/hr

Customer Service Representative Would you like a new career where you get training and have an ... and can manage time effectively to meet deadlines. We'll teach you everything you need to know ...

County of Wake, NC

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

The Veteran Services Division is seeking an experienced Customer Service Representative to provide customer service to citizens of Wake County and County employees. Services may include responding to ...

FastSigns

Customer Service Representative

Raleigh, NC · On-site

$15 - $18/hr

Paid time off FASTSIGNS #111701 is hiring for a Customer Service Representative to join our team ... will be made by the management of this franchisee. All inquiries about employment at this ...

FastSigns

Customer Service Representative

Raleigh, NC · On-site

$15 - $18/hr

Paid time off FASTSIGNS #111701 is hiring for a Customer Service Representative to join our team ... will be made by the management of this franchisee. All inquiries about employment at this ...

U-Haul

Customer Service Representative

Wake Forest, NC · On-site

$13.75 - $18.75/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

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All JobsCsr Manager JobsCsr Manager Jobs in Raleigh, NC

Csr Manager information

See Raleigh, NC salary details

$23.8K

$56.4K

$98.2K

How much do csr manager jobs pay per year?

As of Jul 2, 2026, the average yearly pay for csr manager in Raleigh, NC is $56,376.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $68,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CSR Manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

What are CSR Managers?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What does a CSR manager do?

A CSR manager oversees a company's corporate social responsibility initiatives, developing and implementing programs that promote ethical practices, sustainability, and community engagement. They often collaborate with departments, monitor compliance, and report on social impact, requiring strong communication and project management skills.

Is CSR a good career?

A CSR Manager oversees customer service strategies and team management, playing a key role in improving customer satisfaction and loyalty. The role often requires strong communication, problem-solving skills, and experience with customer relationship management tools. It can offer career growth into senior management positions within customer service or operations.

What jobs will be left by 2030?

By 2030, roles such as customer service managers are expected to evolve due to automation and AI integration, which may reduce demand for some traditional customer support positions. However, managerial roles that require complex decision-making, emotional intelligence, and strategic oversight will continue to be essential, especially in organizations emphasizing human-centered service and leadership skills.

How does a CSR Manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.
What are the most commonly searched types of Csr jobs in Raleigh, NC? The most popular types of Csr jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Csr Manager jobs? Cities near Raleigh, NC with the most Csr Manager job openings:
Csr Manager jobs near you

Customer Service Representative

AMT Group Inc

Creedmoor, NC • On-site

$11.50 - $15.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 hours ago

Job description

Job Description
AirClean
Job Title: Customer Service Representative
Department or Division: Sales
Reports To: Sales Manager
Written By: Kim Benton and Bill Wickward
Job Summary:
As part of the overall sales team, the Customer Service Representative is tasked with account retention and notification to ensure proper maintenance and use of customer-purchased safety equipment. Primary role of CSR is to notify existing accounts of the requirements for scheduled maintenance of their ductless fume hoods, workstations, enclosures and devices as outlined by the manufacturer's IFU (instruction for use).
Job Duties
  • Provide timely notification to customer to ensure filter change per the company recommendation. Communication will be verbal and written.
  • Perform order entry function for company within Company MRP.
  • Present extended warranty and service contract options to the customer of existing account for consideration.
  • Maintain all customer contact details within company CRM package. Ensure accuracy and completeness.
  • Maintain accurate records of customer files.
  • Communicate and work with company's service department to provide timely answers to customer problems.
  • Inform and communicate with customers about companion products that might be beneficial.
  • Communicate with Company's customers regarding order status and manage client expectations internally/externally.
  • Other administrative duties as assigned by manager to maintain best in class customer service and support.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications
  • High school diploma or equivalent.
  • Prior experience working in a call center or customer service department.
  • Proficiency with Microsoft Office.
  • Must be detail oriented.
  • Positive attitude and the ability to work both in a team environment and independently.
Preferred Qualifications
  • Experience with MRP system, specifically SAGE 100.
Accountabilities:
  • Highest quality of Customer Service is displayed.
  • Foster a team environment between management, production and marketing to ensure corporate goals are achieved.
  • Accurate management of Company CRM and MRP systems.

Terms of employment:
This is a full-time, non-exempt, hourly position.
Hours:
The general hours shall be Monday - Friday, 8:00am to 5:00pm, with an hour break for lunch. These hours may vary depending on phone coverage needs.
Work Environment:
Work is regularly performed in an office environment.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to sit. The employee is occasionally required to stand and/or walk. The employee must occasionally lift, carry, push or pull up to 10 pounds.
Travel:
No travel required.
Benefits:
Compensation package includes major medical benefits, dental insurance, vision insurance, Teledoc, life insurance and 401K plan with employer contribution. Paid personal leave plus company paid general holidays and paid company holidays.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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