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Csr Manager Jobs in High Point, NC (NOW HIRING)

dbi

Customer Service Representative

Winston Salem, NC

$14.75 - $20/hr

The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines ...

Infosys

Customer Service Representative

Winston Salem, NC · On-site

$14.75 - $20/hr

Customer Service Representative Spanish Bilingual Job Details Job Position: Customer Service ... Experience using issue resolution and follow-up techniques to manage customer relationships

Domino's

Customer Service Rep (CSR)

Elon, NC · On-site

$10.25 - $14/hr

We're looking for enthusiastic and skilled customer service representatives who excel in ... Managing inventory and completing related paperwork. Cleaning equipment and facilities regularly.

Classic Collision

Customer Service Representative

Asheboro, NC · On-site

$14.50 - $19.75/hr

Customer Service Representative Classic Collision is now hiring a Customer Service Representative ... Organization and multi-tasking skills, good time management, and the ability to adapt easily to ...

Flexaust Inc

Customer Service Representative

Burlington, NC · On-site

$13.25 - $18.25/hr

We are currently seeking a full-time Customer Service Representative to join our team at our ... The ideal candidate is detail-oriented, organized, and capable of managing multiple priorities ...

Flexaust Inc

Customer Service Representative

Burlington, NC · On-site

$13.25 - $18.25/hr

We are currently seeking a full-time Customer Service Representative to join our team at our ... The ideal candidate is detail-oriented, organized, and capable of managing multiple priorities ...

Openwork

Customer Service Representative

Thomasville, NC · On-site

$22 - $28/hr

Customer Service Representative Location: Thomasville, NC Openwork is seeking an experienced ... Previous customer service or account management experience, preferably in a manufacturing or ...

Circle K

Customer Service Representative

Greensboro, NC · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Archdale, NC · On-site

$14 - $19/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Greensboro, NC · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsCsr JobsCsr Manager JobsCsr Manager Jobs in High Point, NC

Csr Manager information

See High Point, NC salary details

$21.9K

$51.7K

$90.1K

How much do csr manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for csr manager in High Point, NC is $51,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $62,500.00 per year, depending on experience, location, and employer.

What is a CSR manager?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What are the key skills and qualifications needed to thrive as a CSR manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

How does a CSR manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.

How much do customer service representative managers make in the US?

Customer Service Manager salaries in the US typically range from $50,000 to $85,000 annually, with the median around $65,000. Factors such as experience, industry, and location can influence compensation, and managers often oversee teams, handle escalations, and utilize customer service software.

Is CSR a good career choice?

A CSR Manager role involves overseeing customer service strategies and ensuring customer satisfaction, often requiring strong communication, leadership, and problem-solving skills. It can be a rewarding career with opportunities for advancement in various industries, but job satisfaction depends on individual interests and organizational environment.

What are the most commonly searched types of Csr jobs in High Point, NC?

The most popular types of Csr jobs in High Point, NC are:

What cities near High Point, NC are hiring for Csr Manager jobs?

Cities near High Point, NC with the most Csr Manager job openings:

Csr Manager jobs near you
Infographic showing various Csr Manager job openings in High Point, NC as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $51,745 per year, or $24.9 per hour.

Customer Service Representative

dbi

Winston Salem, NC

$14.75 - $20/hr

Full-time

Re-posted 19 days ago

Key responsibilities

  • Interact with customers to provide a friendly, positive, and professional service experience both in person and through phone or virtual chats.

  • Use store systems to manage customer flow, process transactions accurately, and support sales promotions and visual updates.

  • Support inventory management procedures, promote alteration services, and address customer concerns to ensure a high standard of customer satisfaction.

Job description

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.

Essential Job Functions:

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
  • Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
  • Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alteration services and personalization options.
  • Maintain store-standards to support a flawless shopping experience.
  • Maintain a high standard of dress to meet the Dress Code policy.
  • Respond promptly to all customer questions providing product and service information.
  • Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
  • Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
  • Assist with all sales promotions and visual updates.
  • Other duties as assigned.

Physical Demands:

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.

Education & Credentials:

  • High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.

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