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Csr Associate Jobs in Texas (NOW HIRING)

BCforward

Customer Service Rep

San Antonio, TX

$12.59/hr

The CSR helps the associate by answering their inquiry, resolving their problem or routing their issue to a specialist for resolution. In addition, the CSR records and tracks the issue on a case ...

Sonepar

Customer Service Representative

La Porte, TX · On-site

$15 - $20.50/hr

Internal - Summit's warehouse and counter sales associates, Account Managers, Operations Manager and Service Center Manager Role Summary The Customer Service Representative (CSR) is primarily ...

Sonepar

Customer Service Representative

La Porte, TX

$15 - $20.50/hr

Internal - Summit's warehouse and counter sales associates, Account Managers, Operations Manager and Service Center Manager Role Summary The Customer Service Representative (CSR) is primarily ...

Sonepar

Customer Service Representative

La Porte, TX · On-site

$15 - $20.50/hr

Internal - Summit's warehouse and counter sales associates, Account Managers, Operations Manager and Service Center Manager Role Summary The Customer Service Representative (CSR) is primarily ...

Sonepar Group

Customer Service Representative

La Porte, TX · On-site

$15 - $20.50/hr

Internal - Summit's warehouse and counter sales associates, Account Managers, Operations Manager and Service Center Manager Role Summary The Customer Service Representative (CSR) is primarily ...

Sonepar

Customer Service Representative

Irving, TX

$14.75 - $20/hr

Internal - Summit's warehouse and counter sales associates, Account Managers, Operations Manager and Service Center Manager Role Summary The Customer Service Representative (CSR) is primarily ...

Sonepar

Customer Service Representative

Irving, TX · On-site

$14.75 - $20/hr

Internal - Summit's warehouse and counter sales associates, Account Managers, Operations Manager and Service Center Manager Role Summary The Customer Service Representative (CSR) is primarily ...

Sonepar

Customer Service Representative

La Porte, TX · On-site

$15 - $20.50/hr

Internal - Summit's warehouse and counter sales associates, Account Managers, Operations Manager and Service Center Manager Role Summary The Customer Service Representative (CSR) is primarily ...

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All JobsCsr Associate JobsCsr Associate Jobs in Texas

Csr Associate information

Is a CSR associate a good career?

A CSR associate role involves customer service and communication skills, often requiring problem-solving and patience. It can be a good entry-level position with opportunities for advancement into supervisory or specialized roles, and it provides experience in client interaction and company operations.

What is a CSR associate?

CSR Associates, or Customer Service Representatives, are professionals who interact with customers on behalf of a company. Their main responsibilities include answering questions, resolving complaints, processing orders, and providing information about products or services. They often communicate with customers via phone, email, chat, or in person and play a crucial role in ensuring customer satisfaction. CSR Associates are essential for maintaining a positive company image and building long-term customer relationships.

What are some common challenges faced by CSR associates and how can they effectively manage them?

CSR Associates often encounter challenges such as handling difficult customers, managing high call volumes, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic demeanor are essential for success in this role. Many organizations provide ongoing training and support to help CSR Associates develop these skills, encouraging teamwork and knowledge sharing to resolve complex issues efficiently. Building resilience and utilizing company resources can also help associates navigate these challenges smoothly.

What is the difference between Csr Associate vs Customer Service Representative?

AspectCsr AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often preferred
Work EnvironmentCorporate offices, call centers, retail settingsCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across various industries including retail, finance, healthcareCommonly used in retail, telecommunications, and service industries

Both roles focus on customer interaction, but Csr Associates often handle more specialized or technical support tasks, while Customer Service Representatives typically manage general inquiries and support. The roles overlap in skills and work environment, making them closely related but distinct in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a CSR associate, and why are they important?

To thrive as a CSR Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and basic computer proficiency are commonly required. Empathy, patience, and a positive attitude help you build rapport and effectively resolve customer issues. These skills ensure high-quality service, customer satisfaction, and contribute to the overall success of the organization.

Is a CSR associate job stressful?

A CSR associate job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.
What are the most commonly searched types of Csr jobs in Texas? The most popular types of Csr jobs in Texas are:
What are popular job titles related to Csr Associate jobs in Texas? For Csr Associate jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Csr Associate jobs in Texas look for? The top searched job categories for Csr Associate jobs in Texas are:
What cities in Texas are hiring for Csr Associate jobs? Cities in Texas with the most Csr Associate job openings:
Csr Associate jobs near you
Infographic showing various Csr Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Customer Service Representative- CSR

Faithco Enterprises

Lindale, TX • On-site

$15/hr

Full-time

Posted 15 days ago

Job description

Customer Service Representative

About Faithco

Faithco is a growing home services company committed to providing dependable service and a positive customer experience. We are looking for a friendly, professional, and dependable Customer Service Representative to join our office team.

This is a full-time, in-office position. As one of the first points of contact for our customers, the Customer Service Representative plays an important role in ensuring every caller feels heard, helped, and confident in choosing Faithco for their home service needs.

Position Responsibilities

The Customer Service Representative will be responsible for:

  • Answering and managing incoming calls through a multi-line phone system
  • Providing friendly, professional, and helpful customer service
  • Listening carefully to customer concerns and gathering accurate information
  • Scheduling service appointments based on availability and company procedures
  • Entering and updating customer information in ServiceTitan
  • Maintaining detailed and accurate notes on customer accounts
  • Explaining Faithco’s services and answering general customer questions
  • Identifying opportunities to offer available services, maintenance plans, or other solutions that may benefit the customer
  • Making a limited number of outbound calls for follow-ups, customer outreach, appointment needs, and service opportunities
  • Assisting with general office and administrative responsibilities
  • Supporting a positive customer experience from the first phone call through appointment scheduling

Qualifications

The ideal candidate will:

  • Have previous customer service, call center, receptionist, sales, or office experience
  • Be comfortable answering multiple incoming calls through a multi-line phone system
  • Have strong communication and active-listening skills
  • Be confident speaking with customers by phone
  • Be comfortable with a small amount of sales and outbound calling
  • Be able to explain services clearly without using high-pressure sales tactics
  • Remain calm, patient, and professional when assisting customers
  • Be organized, dependable, and detail-oriented
  • Have strong computer and data-entry skills
  • Be able to manage multiple tasks and changing priorities
  • Work well independently and as part of a small office team
  • Be comfortable working in a fast-paced home services environment

Preferred Experience

  • Previous experience in the HVAC, plumbing, electrical, or home services industry
  • Previous experience using ServiceTitan software
  • Experience with a multi-line phone system
  • Experience scheduling service appointments
  • Customer service or inside-sales experience in a service-based business

Experience with ServiceTitan or within the home services industry is preferred, but Faithco is willing to train the right person who has a strong work ethic, excellent communication skills, and a willingness to learn.

Position Details

  • Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.
  • Compensation: Starting at $15.00 per hour, depending on experience
  • Location: 18601 Highway 69 N, Lindale, Texas 75771
  • Position Type: Full-time, in-office

Join the Faithco Team

We are looking for someone who enjoys helping people and understands that a positive customer experience begins with the first phone call. The right candidate will be dependable, welcoming, team-oriented, and able to balance excellent customer care with confidently discussing the services Faithco provides.

To apply, please submit your resume and contact information through this job posting.