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Csr Associate Jobs in Texas (NOW HIRING)

Service Squad

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Customer Service Representative

Fort Worth, TX · On-site

$18 - $22/hr

Service Squad Plumbing is seeking a Customer Service Representative to join our team in Fort Worth, TX. You will be the first voice every customer hears. Answer inbound calls, capture customer ...

AlphaGraphcis

Customer Service Representative

Dallas, TX · On-site

$15 - $18/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

HomeTown Services

Customer Service Representative

Dallas, TX · On-site

$14.50 - $19.75/hr

Texas AirZone, a leading HVAC company, is seeking a motivated and customer-oriented individual to join our team as an HVAC Customer Service Representative (CSR). The CSR will play a key role in ...

United States Gold Bureau LLC

Customer Service Rep

Leander, TX · On-site

$15.25 - $20.75/hr

Summary The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of company products and ...

US Gold Bureau

Customer Service Rep

Leander, TX

$15.25 - $20.75/hr

Description Summary The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of company ...

Verstela

Customer Service Representative

Fort Worth, TX · On-site

$17/hr

Are you a skilled customer service representative seeking a new opportunity? Do you have experience working in a call center? Join a leading, state-of-the-art software company! They have been ...

Axis Global USA

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Customer Service Representative

Dallas, TX · On-site

$19 - $20/hr

Axis Global is hiring a Customer Service Representative to provide exceptional customer service to each of our customers. If you have great communication skills, and have a track record of providing ...

Jobs4U

Customer Service Representative

Frisco, TX · On-site

$15 - $20.25/hr

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of ...

Amphenol

Customer Service Representative

Houston, TX · On-site

$13.75 - $18.75/hr

The Customer Service Representative (CSR) is responsible for providing timely, accurate, and ... Associate's degree in a technical or related discipline preferred * Minimum of 5 years of ...

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All JobsCsr Associate JobsCsr Associate Jobs in Texas

Csr Associate information

What is a CSR in a job?

A CSR (Customer Service Representative) is a job role focused on assisting customers by answering questions, resolving issues, and providing product or service information. CSRs typically work in call centers or retail environments and require good communication skills and problem-solving abilities.

What jobs pay 4000 a week without a degree?

A CSR Associate typically does not earn $4,000 weekly without significant experience or bonuses. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or specialized trades like certain construction or technical jobs, which may require certifications or skills rather than formal degrees.

What are CSR Associates?

CSR Associates, or Customer Service Representatives, are professionals who interact with customers on behalf of a company. Their main responsibilities include answering questions, resolving complaints, processing orders, and providing information about products or services. They often communicate with customers via phone, email, chat, or in person and play a crucial role in ensuring customer satisfaction. CSR Associates are essential for maintaining a positive company image and building long-term customer relationships.

What are some common challenges faced by CSR Associates and how can they effectively manage them?

CSR Associates often encounter challenges such as handling difficult customers, managing high call volumes, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic demeanor are essential for success in this role. Many organizations provide ongoing training and support to help CSR Associates develop these skills, encouraging teamwork and knowledge sharing to resolve complex issues efficiently. Building resilience and utilizing company resources can also help associates navigate these challenges smoothly.

What is the difference between Csr Associate vs Customer Service Representative?

AspectCsr AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often preferred
Work EnvironmentCorporate offices, call centers, retail settingsCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across various industries including retail, finance, healthcareCommonly used in retail, telecommunications, and service industries

Both roles focus on customer interaction, but Csr Associates often handle more specialized or technical support tasks, while Customer Service Representatives typically manage general inquiries and support. The roles overlap in skills and work environment, making them closely related but distinct in scope and responsibilities.

Is a CSR job stressful?

A CSR associate role can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. Managing difficult interactions and meeting performance targets may contribute to job stress, but some employers offer training and support to help manage workload and reduce stress levels.

What are the key skills and qualifications needed to thrive as a CSR Associate, and why are they important?

To thrive as a CSR Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and basic computer proficiency are commonly required. Empathy, patience, and a positive attitude help you build rapport and effectively resolve customer issues. These skills ensure high-quality service, customer satisfaction, and contribute to the overall success of the organization.

What is the role of a CSR associate?

A CSR (Customer Service Representative) associate handles customer inquiries, resolves issues, and provides product or service information to ensure customer satisfaction. They often communicate via phone, email, or chat and require good communication skills and familiarity with customer management tools.
What are the most commonly searched types of Csr jobs in Texas? The most popular types of Csr jobs in Texas are:
What are popular job titles related to Csr Associate jobs in Texas? For Csr Associate jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Csr Associate jobs in Texas look for? The top searched job categories for Csr Associate jobs in Texas are:
What cities in Texas are hiring for Csr Associate jobs? Cities in Texas with the most Csr Associate job openings:
Csr Associate jobs near you
Infographic showing various Csr Associate job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Customer Service Representative

Service Squad

Fort Worth, TX • On-site

$18 - $22/hr

Full-time

Medical, PTO

Re-posted 8 days ago

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Job description

Service Squad Plumbing is seeking a Customer Service Representative to join our team in Fort Worth, TX. You will be the first voice every customer hears. Answer inbound calls, capture customer details, and convert calls into booked appointments using ServiceTitan scheduling software. You'll work with dispatch and field technicians to keep operations running smoothly, manage the schedule for technician routing, and promote our membership plans and financing options. This is a high-volume, phone-first role. If you're energized by a busy board, take pride in turning a worried caller into a booked job, and like hitting clear numbers, you will thrive here.

RESPONSIBILITIES:

Answer inbound calls promptly and professionally

Capture customer information (name, address, contact, issue description)

Book appointments and manage schedule in ServiceTitan

Convert calls to booked jobs at or above team booking-rate targets

Make outbound calls for confirmations, follow-ups, and reschedules

Communicate arrival windows and updates to customers

Work closely with dispatch and technicians

Promote membership plans and financing options

Log all interactions accurately

Handle frustrated or anxious callers with patience

WHAT YOU BRING - REQUIRED:

1+ years in phone-based customer service, call center, scheduling, or sales support

Strong phone presence with clear, friendly, professional communication

Comfort working toward daily and weekly performance metrics

Solid computer skills and ability to learn scheduling software quickly

Reliable attendance and ability to work in-office in Fort Worth

Ability to stay composed and helpful under pressure

WHAT YOU BRING - PREFERRED:

Experience in home services (plumbing, HVAC, electrical, foundation, restoration)

Hands-on experience with ServiceTitan or comparable field-service platform

Bilingual English/Spanish

Familiarity with booking-rate, conversion, or sales-driven call environments

FIRST 90 DAYS SUCCESS LOOKS LIKE:

Booking rate consistently meets or exceeds team targets

Calls answered quickly with minimal abandoned calls

Clean, complete job notes that dispatch can act on

Customers feeling confident they chose the right company

SCHEDULE: Full-time, in-office. Standard business hours with rotating coverage.

BENEFITS:

Competitive hourly base ($18-$24/hour) plus performance bonuses

Paid time off and holidays

Health benefits

Paid training and clear paths to grow into dispatch, lead CSR, or operations roles

Team support and growing company across Texas