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Csc Help Desk Support Jobs (NOW HIRING)

SourcePro Search, LLC

Help Desk Support

Newark, NJ · On-site

$21.50 - $29.25/hr

Responsibilities : • Primary responsibility is user support and customer service. Providing technical assistance via e-mail, phone, help desk ticketing system and in-person; • Basic ...

GIS National LLC

Help Desk Support Technician

Clearwater, FL · On-site

$18.50 - $25/hr

Help Desk Support Technician Join our dynamic IT support team as a Help Desk Support Technician, where you will play a vital role in providing first-line technical assistance to our users. This ...

New

Rome Health

Help Desk Support Specialist

Rome, NY · On-site

$18 - $21/hr

The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...

Rome Health

Help Desk Support Specialist

Rome, NY

The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...

Assetsoft

Yardi Help Desk Support

Dallas, TX · On-site

$20.25 - $27.75/hr

Yardi Help Desk Support About Assetsoft: Assetsoft is a global technology consulting firm specializing in innovative software development, business process optimization, systems integration, and ...

InterSources Inc

Help Desk Support Technician

Jackson, MS · On-site

$17.50 - $23.50/hr

They are seeking a Help Desk Support Technician to provide all levels of IT support to their customer base, focusing on desktop/laptop repair, troubleshooting, and support for O365 Applications.

InterSources Inc

Help Desk Support Technician

Jackson, MS · On-site

$17.50 - $23.50/hr

The Help Desk Support Technician will focus on providing IT support to customers, including troubleshooting and assisting with software and hardware issues. Responsibilities : • Providing all ...

NexForm, Inc.

Help Desk Support Specailist

Big Rapids, MI · On-site

$65K - $80K/hr

Help Desk Support Specialist Reports to: IT Support Supervisor Location: Battle Creek, MI The Help Desk Support Specialist is responsible for providing first-level technical support to employees at ...

Integrated Resources INC

Help desk Support

Secaucus, NJ · On-site

$20.75 - $28.50/hr

Act as lead in these disciplines and provide support to level one Service Desk staff. Proactively work with 2nd tier groups for these disciplines to identify new problem trends and work through ...

Rome Health

Help Desk Support Specialist

Rome, NY · On-site

$18 - $21/hr

The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...

360 IT Professionals

Help Desk Support

Salem, OR · On-site

$20 - $27.25/hr

We are always looking forward to bring aboard IT professionals and help them build a career in the ... Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk ...

Arete Technologies, Inc.

Help Desk Support

Coralville, IA · On-site

$18.75 - $25.50/hr

Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides ...

Integrated Resources INC

Help Desk Support

Clinton, MS · On-site

$17.25 - $23.50/hr

Qualifications Bachelor's degree from a four-year college or university preferred. 2+ years customer support/help desk experience. Strong communication, interpersonal, and analytical skills Ability ...

Infojini Inc

Help Desk Support

Lakewood, CO

$20 - $27/hr

Tier I & II Support - Provides Tier 1 and Tier II support for a wide range of service offerings ... Share information and ideas, communicate constructively about issues and problems, and help to ...

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Csc Help Desk Support information

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$33

How much do csc help desk support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for csc help desk support in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a CSC Help Desk Support specialist?

CSC Help Desk Support specialists are IT professionals who provide technical assistance and support to users experiencing issues with computer systems, software, and hardware. They troubleshoot problems, answer queries, and help resolve technical challenges either remotely or in-person. Their responsibilities often include diagnosing issues, providing solutions, escalating complex problems, and ensuring users can effectively use technology resources. These specialists play a crucial role in maintaining organizational productivity by minimizing downtime and ensuring user satisfaction.

What are the key skills and qualifications needed to thrive as a CSC Help Desk Support specialist?

To excel as a CSC Help Desk Support specialist, you need strong problem-solving abilities, technical knowledge of computer systems, and typically a degree in IT or a related field. Familiarity with ticketing systems, remote troubleshooting tools, and common operating systems is essential. Excellent communication, patience, and customer service skills help you effectively assist users and manage stressful situations. These skills ensure prompt resolution of technical issues, high user satisfaction, and efficient IT operations.

What are some common challenges faced by CSC Help Desk Support professionals, and how can they be addressed?

CSC Help Desk Support professionals often encounter challenges such as managing high ticket volumes, troubleshooting a wide range of technical issues, and communicating effectively with users of varying technical abilities. To address these challenges, it's important to prioritize tasks efficiently, utilize knowledge bases or documentation, and develop strong interpersonal skills to guide users patiently. Regular training and collaboration with teammates also help in staying updated on new technologies and improving problem-solving techniques.

What are popular job titles related to Csc Help Desk Support jobs?

For Csc Help Desk Support jobs, the most frequently searched job titles are:

Help Desk Support

Newark, NJ • On-site

SourcePro Search, LLC
Recruiting and Staffing Services • 1 - 10 employees
Learn more about SourcePro Search, LLCexternal

$21.50 - $29.25/hr

Full-time

Re-posted 2 days ago

Key responsibilities

  • Provide technical assistance and support to end users via email, phone, help desk ticketing system, and in person.

  • Perform installation, configuration, and troubleshooting of hardware, mobile devices, and remote user connection issues.

  • Create, update, and maintain documentation for staff and firm assets, and support scheduled office and employee moves.

Job description

Job Summary:
SourcePro Search is conducting a search for a motivated Service Desk Analyst for a large law firm to be based in their New Jersey office. The successful candidate will act as the first point of contact for end users seeking problem resolution, providing technical assistance and support across various platforms and technologies.
Responsibilities:
• Primary responsibility is user support and customer service. Providing technical assistance via e-mail, phone, help desk ticketing system and in-person;
• Basic administration of E-Mail, Distribution lists, Active Directory - new hire set ups; Troubleshoot remote user connection issues;
• Create, update and maintain documentation for all staff and firm assets:
• Advise and assist clients with specialized projects;
• Utilize ticketing system to input, gather and analyze information;
• Perform installation and configuration for mobile devices;
• Movement and set up of all IT equipment for scheduled office and employee move, add, changes;
• Manage, support, troubleshoot and repair hardware including printers, Macs, PC's;
• Work with 3rd party vendors;
• Flexibility and adaptability to changing situations;
• Position may require weekend flexibility or working other shifts;
• Required to follow proper escalation procedures.
• Participate in On-Call Rotation
Qualifications:
Required:
• Basic level of familiarity with Windows technologies and virtual desktops
• Professional, personable demeanor
• Relentless dedication to customer service
• Self-motivated and flexible
• Advanced people and communications skills
• Primary responsibility is user support and customer service
• Providing technical assistance via e-mail, phone, help desk ticketing system and in-person
• Basic administration of E-Mail, Distribution lists, Active Directory - new hire set ups
• Troubleshoot remote user connection issues
• Create, update and maintain documentation for all staff and firm assets
• Advise and assist clients with specialized projects
• Utilize ticketing system to input, gather and analyze information
• Perform installation and configuration for mobile devices
• Movement and set up of all IT equipment for scheduled office and employee move, add, changes
• Manage, support, troubleshoot and repair hardware including printers, Macs, PC's
• Work with 3rd party vendors
• Flexibility and adaptability to changing situations
• Position may require weekend flexibility or working other shifts
• Required to follow proper escalation procedures
• Participate in On-Call Rotation
• Experience with several software programs (in particular Windows 10, Office 2016, Office 365, iManage)
• Strong problem-solving skills
• Strong organizational and interpersonal skills
• Strong oral and written communication skills
• Ability to quickly learn new technology and develop computer skills as required to meet user demand
• Ability to work independently while contributing to the team
• Ability to travel periodically to other offices as needed
Company:
SourcePro Search provides direct hire, temporary, temp-to-hire, and executive recruitment and staffing services. Founded in 2019, the company is headquartered in New York, USA, with a team of 2-10 employees. The company is currently Early Stage.

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