ZipRecruiter

Log In

1

Csc Help Desk Support Jobs (NOW HIRING)

Centstone

Help Desk Support

Denver, CO · On-site

$21 - $28.75/hr

Help Desk Support II (Salesforce/Jira) Location: Denver, Colorado (Remote) Job Type: Contract Experience: Minimum 3 years About the Role We are seeking an experienced Help Desk Support II ...

Ask IT consulting

Help Desk Support

Des Moines, IA · On-site

$19.50 - $26.25/hr

The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform ...

Stem Xpert

Help Desk Support

Portland, OR · On-site

$21.25 - $28.75/hr

Help Desk Support Location: Portland , Oregon . * Provide assistance in moving desktop computers, peripherals, printers, and telephones for phased office remodel. * Contractor to have general ...

US IT Solutions Inc

Help Desk Support

Denver, CO

$21 - $28.75/hr

Help Desk Support * Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be responsible for assisting in the day-to-day activities surrounding break-fix activities.

Apogee Solutions

Help Desk Support Technician

Suffolk, VA · On-site

$30 - $35/hr

The Help Desk Support Technician is responsible for providing basic technical support for JEDD personnel. The JEDD is an integral part of the Joint Staff J7 and is responsible for shaping military ...

Collabera

Help Desk Support

Columbia Heights, MN

$20.25 - $27.50/hr

Help Desk Support Duration: 6 month (may extend) Location: Columbia Heights, MN Responsibilites: Perform diagnostics on PC hardware failures and resolve any problems with software applications Work ...

Apogee Solutions

Help Desk Support Technician

Suffolk, VA · On-site

$30 - $35/hr

The Help Desk Support Technician is responsible for providing basic technical support for JEDD personnel. The JEDD is an integral part of the Joint Staff J7 and is responsible for shaping military ...

ADSI

Be Seen First

Help Desk Support Specialist

Oklahoma City, OK · On-site

$50K - $60K/yr

Job Summary We are seeking a dynamic Help Desk Support Specialist to join our team and provide exceptional technical support to our clients. You MUST HAVE 3 years minimum of Federal government ...

New

Infojini Inc

Help Desk Support

Dallas, TX

$19.75 - $26.75/hr

... Support. Answer Service Desk/Help Desk calls Working service tickets Other Technical duties as assigned Qualifications Skills/Experience: Demonstrated Problem-Solving and solution development skills ...

next page

Showing results 1-20

All JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsCsc Help Desk Support Jobs

Csc Help Desk Support information

See salary details

$12

$23

$33

How much do csc help desk support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for csc help desk support in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a CSC Help Desk Support specialist?

CSC Help Desk Support specialists are IT professionals who provide technical assistance and support to users experiencing issues with computer systems, software, and hardware. They troubleshoot problems, answer queries, and help resolve technical challenges either remotely or in-person. Their responsibilities often include diagnosing issues, providing solutions, escalating complex problems, and ensuring users can effectively use technology resources. These specialists play a crucial role in maintaining organizational productivity by minimizing downtime and ensuring user satisfaction.

What are the key skills and qualifications needed to thrive as a CSC Help Desk Support specialist?

To excel as a CSC Help Desk Support specialist, you need strong problem-solving abilities, technical knowledge of computer systems, and typically a degree in IT or a related field. Familiarity with ticketing systems, remote troubleshooting tools, and common operating systems is essential. Excellent communication, patience, and customer service skills help you effectively assist users and manage stressful situations. These skills ensure prompt resolution of technical issues, high user satisfaction, and efficient IT operations.

What are some common challenges faced by CSC Help Desk Support professionals, and how can they be addressed?

CSC Help Desk Support professionals often encounter challenges such as managing high ticket volumes, troubleshooting a wide range of technical issues, and communicating effectively with users of varying technical abilities. To address these challenges, it's important to prioritize tasks efficiently, utilize knowledge bases or documentation, and develop strong interpersonal skills to guide users patiently. Regular training and collaboration with teammates also help in staying updated on new technologies and improving problem-solving techniques.

What are popular job titles related to Csc Help Desk Support jobs?

For Csc Help Desk Support jobs, the most frequently searched job titles are:

Help Desk Support

Denver, CO • On-site

Centstone
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Centstoneexternal

$21 - $28.75/hr

Contractor

Re-posted 12 days ago

Job description

Job Title: Help Desk Support II (Salesforce/Jira)

Location: Denver, Colorado (Remote)

Job Type: Contract 

Experience: Minimum 3 years

About the Role

We are seeking an experienced Help Desk Support II professional to provide technical support for Salesforce CRM and enterprise applications. This fully remote role involves troubleshooting application issues, managing incidents through Jira, and delivering excellent end-user support in a fast-paced technology environment.

Responsibilities

  • Provide technical support for Salesforce CRM and integrated third-party applications.

  • Respond to support requests via email, phone, and virtual meetings.

  • Troubleshoot and resolve application and technical issues.

  • Log, track, and manage incidents using Salesforce Help Desk and Jira.

  • Prioritize, categorize, and assign incidents based on business impact.

  • Escalate complex issues to appropriate technical teams.

  • Validate reported bugs and assist with root cause analysis.

  • Document issues, resolutions, and troubleshooting steps.

  • Keep users updated throughout the incident resolution process.

Requirements

  • Minimum 3 years of Help Desk, Technical Support, or Application Support experience.

  • Hands-on experience supporting Salesforce CRM applications.

  • Experience with Jira or similar ticketing/incident management tools.

  • Strong troubleshooting and analytical skills.

  • Proficiency with Microsoft Office and Google Workspace.

  • Excellent written and verbal communication skills.

  • Ability to work independently in a remote environment.

Preferred Qualifications

  • Salesforce Administrator Certification (completed or in progress).

  • Experience supporting enterprise SaaS applications.

  • Familiarity with Salesforce Service Cloud or Help Desk environments.

Centstone logo

About Centstone

Sourced by ZipRecruiter

In the dynamic landscape of today’s business environment, flexibility is key. At Centstone, we understand the unique demands of your industry and offer tailored Contract Hiring solutions to empower your organization with the right talent when you need it most.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Hazlet, NJ, US

Year founded

2022

Social media

Facebook

View All Centstone Jobs