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Csat Jobs in Minnesota (NOW HIRING)

U.S. Bank

CX Insights Consultant - Payments

Minneapolis, MN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Knowledge of CX metrics including NPS, CSAT, and CES. * Strong analytical, problem-solving, and data interpretation skills. * Ability to synthesize multiple data sources into meaningful insights and ...

Internet Brands

Lifecycle Marketing Manager

Minneapolis, MN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Use customer insights and performance data (usage trends, NPS/CSAT, support inputs) to help refine messaging, segmentation, and timing. * Assist with experimentation and performance tracking to ...

U.S. Bancorp

CX Insights Consultant - Payments

Minneapolis, MN · On-site

$105K - $124K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Knowledge of CX metrics including NPS, CSAT, and CES. * Strong analytical, problem-solving, and data interpretation skills. * Ability to synthesize multiple data sources into meaningful insights and ...

Wipro Limited

DEVOPS LEAD L1(CONTRACT)

Minneapolis, MN · On-site

$60K - $135K/yr

  • Medical

  • Dental

  • PTO

Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Manage service tools Troubleshoot queries Customer experience 3. ...

New

Wipro Limited

DEVELOPER L4(CONTRACT)

Minneapolis, MN · On-site

$60K - $135K/yr

  • Medical

  • Dental

  • PTO

... CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation ...

ESSILORLUXOTTICA

RxO - Expeditor

Saint Cloud, MN · On-site

  • Medical

  • Retirement

  • PTO

E05432 RXO CSAT STCLD Position :Full-Time Total Rewards:Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and ...

Wipro Limited

TEST ENGINEER L4(CONTRACT)

Minneapolis, MN · On-site

$60K - $135K/yr

  • Medical

  • Dental

  • PTO

... CSAT score ͏ Mandatory Skills: AI-driven Test Automation. Experience: 5-8 Years. The expected compensation for this role ranges from $60,000 to $135,000 . Final compensation will depend on various ...

Essilor

RxO - Expeditor

Saint Cloud, MN · On-site

  • Medical

  • Retirement

  • PTO

E05432 RXO CSAT STCLD Position : Full-Time Total Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and ...

EssilorLuxottica

RxO - Expeditor

Saint Cloud, MN · On-site

  • Medical

  • Retirement

  • PTO

E05432 RXO CSAT STCLD Position : Full-Time Total Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and ...

EssilorLuxottica

RxO - Expeditor

Saint Cloud, MN · On-site

  • Medical

  • Retirement

  • PTO

E05432 RXO CSAT STCLD Position :Full-Time Total Rewards:Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and ...

ESSILORLUXOTTICA

Customer Service (Optical)

Saint Cloud, MN · On-site

$15.75 - $21.50/hr

  • Medical

  • Retirement

  • PTO

E05432 RXO CSAT STCLD Position :Full-Time Total Rewards:Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and ...

Hoxhunt

Director, Technical Support

Minneapolis, MN · On-site

$125K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Own the metrics that define support quality, including SLA attainment, CSAT, and escalation resolution time, and report on US support performance to leadership with clarity and context. What We're ...

Wipro Limited

TEST ENGINEER L4(CONTRACT)

Minneapolis, MN · On-site

$60K - $135K/yr

  • Medical

  • Dental

  • PTO

... CSAT score ͏ Mandatory Skills: Nice Cxone Contact Center Admin. Experience: 5-8 Years. The expected compensation for this role ranges from $60,000 to $135,000 . Final compensation will depend on ...

Protolabs

Continuous Improvement Specialist

Maple Plain, MN · Hybrid

$72K - $92K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Data gathering and analysis capability across service systems - able to pull and interpret metrics such as SLA/response time, first-contact resolution, backlog/aging, handle time, and CSAT/NPS.

Wipro Limited

TEST ENGINEER L4

Minneapolis, MN · On-site

$60K - $135K/yr

  • Medical

  • Dental

  • PTO

... CSAT score ͏ Mandatory Skills: AI-driven Test Automation. Experience: 5-8 Years. The expected compensation for this role ranges from $60,000 to $135,000 . Final compensation will depend on various ...

New

Reliable Premium Management

Be Seen First

Customer Success Support Manager

Waite Park, MN · On-site

$65K - $73K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role Mission This role exists to lead RPM's Customer Support team in direct service of our Customer Success scorecard deliverables, meeting or exceeding annual customer retention, top-quartile CSAT ...

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Showing results 21-40

All JobsCsat JobsCsat Jobs in Minnesota

Csat information

See Minnesota salary details

$42.8K

$100.9K

$161.8K

How much do csat jobs pay per year?

As of Aug 18, 2026, the average yearly pay for csat in Minnesota is $100,856.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,123.00 and $161,774.00 per year, depending on experience, location, and employer.

What is a CSAT role?

CSAT roles refer to positions focused on Customer Satisfaction (CSAT), which involves measuring and improving how happy customers are with a company's products, services, or support. People working in CSAT typically collect feedback, analyze satisfaction data, and implement strategies to enhance the customer experience. These roles are common in customer service, support, and success teams and are crucial for maintaining high customer retention and loyalty. CSAT specialists often collaborate with various departments to address issues and drive continuous improvement.

What are common challenges faced by professionals working in Customer Satisfaction (CSAT) roles, and how can they address them effectively?

Professionals in CSAT roles often encounter challenges such as managing high volumes of customer feedback, addressing negative responses constructively, and ensuring timely follow-up on issues. These roles require strong communication skills and the ability to remain empathetic and solution-oriented, even in the face of criticism. Successful CSAT professionals leverage data analysis tools to identify trends, collaborate closely with customer service and product teams, and prioritize continuous improvement to enhance the overall customer experience.

What are the key skills and qualifications needed to thrive as a Customer Satisfaction (CSAT) analyst, and why are they important?

To thrive as a Customer Satisfaction (CSAT) Analyst, you need strong analytical skills, attention to detail, and experience with customer service metrics, typically supported by a degree in business, marketing, or a related field. Familiarity with data analysis tools like Excel, survey platforms, and CRM systems is commonly required. Excellent communication, problem-solving abilities, and a customer-centric mindset help you interpret feedback and collaborate with various teams. These skills are crucial for accurately measuring customer satisfaction and driving improvements that enhance overall customer experience.

What is the difference between Csat vs Customer Service Representative?

AspectCsatCustomer Service Representative
Required CredentialsOften none or basic certificationsHigh school diploma; sometimes additional training
Work EnvironmentCall centers, online support, retailCall centers, retail stores, corporate offices
Industry UsageCustomer satisfaction measurement roleDirect customer interaction role
Search/Comparison IntentUnderstanding customer satisfaction metricsCustomer support jobs, roles in customer service

Csat (Customer Satisfaction Score) is a metric used to evaluate customer satisfaction levels, often collected through surveys. A Customer Service Representative (CSR) is a role responsible for directly assisting customers. While Csat measures the quality of service provided, a CSR is the individual delivering that service. Both are integral to customer service but serve different functions within the industry.

What are popular job titles related to Csat jobs in Minnesota?

For Csat jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Csat jobs in Minnesota look for?

The top searched job categories for Csat jobs in Minnesota are:

Csat jobs near you
Infographic showing various Csat job openings in Minnesota as of August 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 71% Physical, 6% Hybrid, and 23% Remote job distribution, with an average salary of $100,856 per year, or $48.5 per hour.

Managed Services - Senior Data Engineer - Senior Manager

Pwc

Minneapolis, MN • On-site

$124K - $280K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

PwC rating

8.3

Company rating: 8.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

26th of 72 rated business consultants

Job description

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Manager

Job Description & Summary

The Opportunity
As a Senior Data Engineer - Senior Manager, you will leverage data and analytics to provide strategic insights and drive informed decision-making for clients. Within our Technology Consulting practice, you will develop and implement innovative solutions to optimize business performance and enhance competitive advantage. As a Senior Manager, you will utilize your skills and professional network to deliver quality results, motivating and coaching teams to solve complex problems. You will apply sound judgment, recognizing when to take action and when to escalate, while fostering a diverse and inclusive team environment.
In this role at PwC, you will craft and convey clear, impactful messages that tell a holistic story, applying systems thinking to identify underlying problems and opportunities. You will validate outcomes with clients, share alternative perspectives, and act on client feedback. Your ability to navigate complexity and demonstrate composure in challenging situations will contribute to the success of our firm. This position offers the chance to deepen your skills and stay relevant in the ever-evolving field of data and analytics, making a significant impact on both client success and the growth of our practice.
Responsibilities
- Developing innovative solutions to optimize business performance and enhance competitive advantage (solution optimization and roadmap development)
- Utilizing advanced analytics techniques to support client operations and strategic goals (AWS data engineering and Redshift)
- Building and maintaining data pipelines and architectures to support business intelligence efforts -(DataStage, ETL)
- Implementing data visualization tools to provide actionable insights and improve client outcomes -(SQL Server, DB2)
- Collaborating with stakeholders to identify and address data challenges and opportunities (Managed services, and SLAs)
- Coaching and motivating teams to solve complex problems and deliver quality results
- Applying systems thinking to identify underlying problems and opportunities within client projects (workload orchestration and scheduling)
- Validating outcomes with clients and acting on feedback to refine solutions -(CSAT and performance tuning)
- Directing teams through ambiguous and challenging situations with composure and sound judgment
What You Must Have
- At least a Bachelor's degree
- At least 6 years of experience
What Sets You Apart
- Preference for at least one of the following fields of study: Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Operations Management/Research, Statistics, Engineering
- Demonstrating advanced skills in data architecture development and data pipeline management
- Utilizing Python and Java for complex data analysis and visualization
- Excelling in business intelligence tools like QlikView and Oracle BI
- Leading strategic questioning and stakeholder engagement initiatives
- Applying systems thinking to identify and address underlying problems
- Directing teams through complex and ambiguous situations

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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