CS Program Manager
Atlanta, GA · On-site
As a CS Program Manager, you will ensure that the efforts of the CS organization are coordinated and integrated to optimize use of Swisslog Logistic internal and external resources, ensuring ...
CS Program Manager
Atlanta, GA · On-site
As a CS Program Manager, you will ensure that the efforts of the CS organization are coordinated and integrated to optimize use of Swisslog Logistic internal and external resources, ensuring ...
CS Program Manager
Newport News, VA · On-site
As a CS Program Manager, you will ensure that the efforts of the CS organization are coordinated and integrated to optimize use of Swisslog Logistic internal and external resources, ensuring ...
CS Program Manager
Newport News, VA · On-site
As a CS Program Manager, you will ensure that the efforts of the CS organization are coordinated and integrated to optimize use of Swisslog Logistic internal and external resources, ensuring ...
Assists in the supervision of all employees and works with the CS Manager to delegate tasks, manage personnel, and implement operational goals. Essential Duties and Responsibilities (other duties may ...
Assists in the supervision of all employees and works with the CS Manager to delegate tasks, manage personnel, and implement operational goals. Essential Duties and Responsibilities (other duties may ...
Assists in the supervision of all employees and works with the CS Manager to delegate tasks, manage personnel, and implement operational goals. Essential Duties and Responsibilities (other duties may ...
Assists in the supervision of all employees and works with the CS Manager to delegate tasks, manage personnel, and implement operational goals. Essential Duties and Responsibilities (other duties may ...
Assists in the supervision of all employees and works with the CS Manager to delegate tasks, manage personnel, and implement operational goals. Essential Duties and Responsibilities (other duties may ...
Assists in the supervision of all employees and works with the CS Manager to delegate tasks, manage personnel, and implement operational goals. Essential Duties and Responsibilities (other duties may ...
Escalate long-standing or critical issues to the Lead MSP or CS Manager. Assist with the account renewal process and support the international teams to ensure a seamless customer/member experience.
Escalate long-standing or critical issues to the Lead MSP or CS Manager. Assist with the account renewal process and support the international teams to ensure a seamless customer/member experience.
The team. 12 CSMs, 1 CS manager, and 2 support agents. You'll coach managers, develop career paths, and complete open hiring on the management layer. * Enterprise relationships. Direct ownership of ...
The team. 12 CSMs, 1 CS manager, and 2 support agents. You'll coach managers, develop career paths, and complete open hiring on the management layer. * Enterprise relationships. Direct ownership of ...
Customer Care Associate
$14.75 - $20.50/hr
Coordinate and report directly to the CS Manager. * Professionally handle high volumes of incoming customer inquiries (calls, emails, chats, social media, back office, and other B2C/B2C channels)
Customer Care Associate
$14.75 - $20.50/hr
Coordinate and report directly to the CS Manager. * Professionally handle high volumes of incoming customer inquiries (calls, emails, chats, social media, back office, and other B2C/B2C channels)
Escalate long-standing or critical issues to the Lead MSP or CS Manager. Assist with the account renewal process and support the international teams to ensure a seamless customer/member experience.
Escalate long-standing or critical issues to the Lead MSP or CS Manager. Assist with the account renewal process and support the international teams to ensure a seamless customer/member experience.
Membership Support Professional II
Germantown, MD · On-site
$17.25 - $22/hr
Escalatelong-standing or critical issues to the Lead MSP or CS Manager. 6. Assist with the account renewal process andsupport the international teams to ensure a seamless customer/memberexperience ...
Membership Support Professional II
Germantown, MD · On-site
$17.25 - $22/hr
Escalatelong-standing or critical issues to the Lead MSP or CS Manager. 6. Assist with the account renewal process andsupport the international teams to ensure a seamless customer/memberexperience ...
JOB SUMMARY CodeAI is looking for a Manager, CS & AI Curriculum to lead and grow our curriculum content development team. You'll own the quality of the K-12 CS and AI curriculum - including AI ...
JOB SUMMARY CodeAI is looking for a Manager, CS & AI Curriculum to lead and grow our curriculum content development team. You'll own the quality of the K-12 CS and AI curriculum - including AI ...
Own measurable CS outcomes across the customer success organization, including expansion ARR, multi ... Build and run a manager coaching enablement program so CS managers reinforce trained behaviors and ...
Own measurable CS outcomes across the customer success organization, including expansion ARR, multi ... Build and run a manager coaching enablement program so CS managers reinforce trained behaviors and ...
Summary The Manager, CS Reporting and Analytics leads a team responsible for delivering reporting, dashboards, and analytics that provide visibility into Customer Success performance. This role ...
Summary The Manager, CS Reporting and Analytics leads a team responsible for delivering reporting, dashboards, and analytics that provide visibility into Customer Success performance. This role ...
About CS Erickson At CS Erickson, we are redefining what the industry expects from a trade company ... About the role As a Structured Cabling Project Manager at CS Erickson, you will play a crucial role ...
About CS Erickson At CS Erickson, we are redefining what the industry expects from a trade company ... About the role As a Structured Cabling Project Manager at CS Erickson, you will play a crucial role ...
The Manager, CS Reporting and Analytics leads a team responsible for delivering reporting, dashboards, and analytics that provide visibility into Customer Success performance. This role oversees the ...
The Manager, CS Reporting and Analytics leads a team responsible for delivering reporting, dashboards, and analytics that provide visibility into Customer Success performance. This role oversees the ...
Customer Service Supervisor (48078)
Thornton, CO · On-site
$35 - $45/hr
Coordinate requests for time off to ensure coverage of phones and order entry for the team * Assist CS Manager with strategy for short- and long-term goals * Create and maintain accountability ...
Customer Service Supervisor (48078)
Thornton, CO · On-site
$35 - $45/hr
Coordinate requests for time off to ensure coverage of phones and order entry for the team * Assist CS Manager with strategy for short- and long-term goals * Create and maintain accountability ...
Own measurable CS outcomes across the customer success organization, including expansion ARR, multi ... Build and run a manager coaching enablement program so CS managers reinforce trained behaviors and ...
Own measurable CS outcomes across the customer success organization, including expansion ARR, multi ... Build and run a manager coaching enablement program so CS managers reinforce trained behaviors and ...
NY · On-site
Summary The Manager, CS Reporting and Analytics leads a team responsible for delivering reporting, dashboards, and analytics that provide visibility into Customer Success performance. This role ...
NY · On-site
Summary The Manager, CS Reporting and Analytics leads a team responsible for delivering reporting, dashboards, and analytics that provide visibility into Customer Success performance. This role ...
Own measurable CS outcomes across the customer success organization, including expansion ARR, multi ... Build and run a manager coaching enablement program so CS managers reinforce trained behaviors and ...
Own measurable CS outcomes across the customer success organization, including expansion ARR, multi ... Build and run a manager coaching enablement program so CS managers reinforce trained behaviors and ...
This Digital CS Manager collaborates with Product, Product Marketing, Growth Marketing, Analytics, and RevOps to develop scalable success initiatives and improve product offerings. Additionally, it ...
This Digital CS Manager collaborates with Product, Product Marketing, Growth Marketing, Analytics, and RevOps to develop scalable success initiatives and improve product offerings. Additionally, it ...
Cs Manager information
See salary details
$24.5K - $38.2K
21% of jobs
$39.7K is the 25th percentile. Wages below this are outliers.
$38.2K - $51.9K
35% of jobs
$64.3K is the 75th percentile. Wages above this are outliers.
$51.9K - $65.5K
21% of jobs
$65.5K - $79.2K
11% of jobs
$79.2K - $92.9K
4% of jobs
$92.9K - $106.6K
6% of jobs
$106.6K - $120.3K
1% of jobs
$120.3K - $134K
1% of jobs
$134K - $147.6K
0% of jobs
$147.6K - $161.3K
0% of jobs
$161.3K - $175K
0% of jobs
$24.5K
$68.8K
$175K
How much do cs manager jobs pay per year?
As of Sep 10, 2026, the average yearly pay for cs manager in the United States is $68,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $74,000.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Cs jobs?
The most popular types of Cs jobs are:
What are popular job titles related to Cs Manager jobs?
For Cs Manager jobs, the most frequently searched job titles are:
CS Program Manager
Atlanta, GA • On-site
Kuka AG
Full-time
Re-posted 11 days ago
Job description
Where do people love what they do, and being great at what they do? Our promise to you
At Swisslog, that's where! Our teams are the heart of a world-leading Robotics company that's harnessing the power of technology to shape the future of intralogistics. The result? We're transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.
Make an impact
The Customer Services Program Manager leads strategic customer service initiatives, ensuring successful delivery of projects that enhance customer experience, operational efficiency, and service quality. This role bridges cross-functional teams and aligns project outcomes with organizational goals.
In this role, you will collaborate with Customer Support organization Management team, Project teams and other teams across the organization.
As a CS Program Manager, you will ensure that the efforts of the CS organization are coordinated and integrated to optimize use of Swisslog Logistic internal and external resources, ensuring profitability and customer satisfaction.
The CS Program Manager will carry out the duties described in this document while ensuring that they, the Project Managers and project teams under their management are driving value, standardization, cost effectiveness and supportability of solution offerings across all customer base for Swisslog WDS Americas region.
- Collaborate and support the CS Sales organization to manage the client relationship, identify opportunities to strengthen & extend Swisslog's business relationship.
- Act as an internal voice of the client \ advocate within Swisslog whilst balancing this with the need to protect Swisslog's reputation and profitability
- Act as the initial escalation point for CS related topics and coordinate Swisslog resources and efforts to resolve.
- This may require a cross functional collaboration within the SL organization (Sales, Ops, FS & GSD)
- Collect and present the relevant performance data and information for the regular customer meetings and quarterly business reviews.
- Lead the Customer Service organization in:
- Formulating issue resolution and improvement plans
- Project execution plans and implementing project management practices
- Promote & drive a 1st Time Right & Customer Centric culture within the Swisslog CS organization
- Identify, document & drive lessons learned & process improvements
- Make sure that project execution complies with all current realization process policies
- Conduct assessments of any associated processes regarding all aspects of project management and provide guidance and tailoring when needed and based on project specific conditions.
- Review the scope, budget and timeline for Customer Service projects.
- Lead and Manage Project Progress meetings and Reports, provide other related project KPIs
- Track & report on the overall project status, actual vs. forecasted effort and cost.
- Determine overall project progress against objectives and KPI's.
- Identify and implement new project management tools to increase efficiency and user experience.
- Provide clarity to stakeholders and team members on current projects state.
- Mentor new and less experienced Project Managers
What you need to succeed
Essential:
- 5+ years of work experience and demonstrated track-record in Project Management activities
- 3+ years of experience with leading and working across diverse, cross-functional teams
- Have working knowledge of the Warehouse and Distribution business sector
- Technology, product, start-up experience is a bonus. Familiarity with manufacturing environment.
- Formal qualification: BS or BA in Engineering. Electrical Engineering, Software Engineering, Computer Science or simila
Desirable:
- PMP, PMI certification
- Scrum Master certification
- Scrum Product Owner certification
- MBA
Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value.
Join us on this journey and you'll be part of a global enterprise that's proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential, in a team that's united by passion and driven by the OneSwisslog team spirit.
Join the journey!Were looking forward to receiving your application!
Talent Acquisition Manager: Mai Gamble
Note for United States job postings (EEO statement):
Swisslog is an Equal Opportunity Employer committed to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other factor protected by applicable federal, state or local laws.