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Crs Supervisor Jobs (NOW HIRING)

As a Certified Restaurant Supervisor (CRS), you will be responsible for supporting the management team to ensure that restaurant operations run smoothly, while also filling important team member ...

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As a Certified Restaurant Supervisor (CRS), you will be responsible for supporting the management team to ensure that restaurant operations run smoothly, while also filling important team member ...

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Crs Supervisor information

See salary details

$24.5K

$59.5K

$116K

How much do crs supervisor jobs pay per year?

As of Sep 9, 2026, the average yearly pay for crs supervisor in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What is a CRS Supervisor?

CRS Supervisors, or Customer Relations Supervisors, are professionals responsible for overseeing a team of customer service representatives. They ensure that customer inquiries and complaints are handled efficiently and that company policies are followed. CRS Supervisors also train new employees, monitor team performance, and implement strategies to improve customer satisfaction. Their role is crucial in maintaining a positive relationship between the company and its customers.

How does a CRS Supervisor typically support their team in meeting customer service goals?

A CRS Supervisor plays a crucial role in guiding and supporting customer service representatives by monitoring performance, providing constructive feedback, and facilitating ongoing training. They are responsible for addressing escalated customer issues, ensuring team members adhere to company policies, and fostering a positive work environment. Supervisors also analyze performance metrics to identify areas for improvement and collaborate with management to implement strategies that enhance overall service quality. This supportive leadership helps the team consistently meet or exceed customer satisfaction targets.

What are the key skills and qualifications needed to thrive as a CRS Supervisor, and why are they important?

To thrive as a CRS Supervisor, you need strong leadership abilities, customer service experience, and a solid understanding of call center operations, often supported by a bachelor's degree or relevant work experience. Familiarity with customer relationship management (CRM) software, workforce management tools, and reporting systems is typically required. Excellent communication, conflict resolution, and team-motivation skills help supervisors effectively manage staff and resolve customer issues. These skills and qualifications are critical for ensuring efficient team performance, high customer satisfaction, and the achievement of organizational goals.

What is the difference between Crs Supervisor vs Crs Coordinator?

AspectCrs SupervisorCrs Coordinator
CredentialsTypically requires a high school diploma or equivalent; some roles prefer certifications in safety or industry-specific trainingUsually requires a high school diploma; certifications in safety or industry-specific areas are common
Work EnvironmentSupervises crews on job sites, overseeing daily operations and safetyCoordinates activities, schedules, and resources, often working closely with supervisors and crews
Employer & Industry UsageUsed in construction, utilities, and industrial sectors for on-site supervisionCommon in project management, construction, and utility industries for planning and coordination

The Crs Supervisor focuses on overseeing daily operations and supervising crews directly on-site, ensuring safety and productivity. The Crs Coordinator handles planning, scheduling, and resource coordination, supporting the supervisor's efforts. Both roles are essential in construction and industrial settings but differ mainly in scope and responsibilities.

What cities are hiring for Crs Supervisor jobs?

Cities with the most Crs Supervisor job openings:

What states have the most Crs Supervisor jobs?

States with the most job openings for Crs Supervisor jobs include:

What are popular job titles related to Crs Supervisor jobs?

For Crs Supervisor jobs, the most frequently searched job titles are:

Certified Restaurant Supervisor

Springfield, OH • On-site

Red Lobster
Food Services and Drinking Places • 10K+ employees

Part-time

Posted yesterday

New


Red Lobster rating

5.9

Company rating: 5.9 out of 10

Based on 262 frontline employees who took The Breakroom Quiz

45th of 89 rated restaurants


Job description

If you’ve always dreamed of playing a critical leadership role in a restaurant, you can make it happen at Red Lobster.
As a Certified Restaurant Supervisor (CRS), you will be responsible for supporting the management team to ensure that restaurant operations run smoothly, while also filling important team member roles on the hourly schedule. A successful CRS provides direction and assistance to our GREAT team members to ensure our world class seafood is prepared perfectly and served hot and fast. Satisfying our guests and running a great business is what this job is all about.
Enjoy work-life balance.
Our Certified Restaurant Supervisors’ quality of life is very important to us. Balance is achieved by working with everyone’s schedules and having operating hours between 11 a.m. and 11 p.m. — shorter than many other restaurants.


Train with the best in the business.
No other restaurant company puts more effort into developing talent than Red Lobster. We offer a formal training program designed to help new Certified Restaurant Supervisors be successful in their job.
Launch a GREAT career.

This position offers a great starting point for a fantastic career in restaurant leadership with Red Lobster! Red Lobster takes pride in promoting employees who work hard, do a great job, and want to take on additional responsibility.


Education, Experience and other Key Qualifications

  • Bachelor’s degree preferred, but not required
  • Must be at least 21 years of age

Get ready to inspire and be inspired.



What Red Lobster employees say

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