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Crs Manager Jobs (NOW HIRING)

$17 - $22/hr

The CPS/CRS work collaboratively with Behavioral Health Case Manager (BHCM) to provide support to individuals seeking behavioral health care and recovery support services in the community. CPS/CRS ...

Certified Recovery Specialist (CRS) or relevant experience in recovery, peer support, and/or case management. * Strong communication and organizational skills * Passion for helping others achieve ...

Certified Recovery Specialist (CRS) or relevant experience in recovery, peer support, and/or case management. * Strong communication and organizational skills * Passion for helping others achieve ...

Certified Recovery Specialist (CRS) or relevant experience in recovery, peer support, and/or case management. * Strong communication and organizational skills * Passion for helping others achieve ...

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Help prepare reports and presentations for management review. * Participate in testing and ... ASTA CRS is an Information Technology Provider delivering superior quality software development ...

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Certified Recovery Specialist (CRS) or relevant experience in recovery, peer support, and/or case management. * Strong communication and organizational skills * Passion for helping others achieve ...

... assigned CRS managers. The Director of Operations is also responsible for the development and ... In the absence of Operations Manager, ensure ongoing review and implementation of individual ...

... assigned CRS managers. The Director of Operations is also responsible for the development and ... In the absence of Operations Manager, ensure ongoing review and implementation of individual ...

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Crs Manager information

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$23K

$61.4K

$102.5K

How much do crs manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for crs manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is a CRS Manager?

A CRS Manager, or Customer Relationship Services Manager, is responsible for overseeing and improving the relationship between a company and its customers. They manage customer service teams, ensure customer satisfaction, handle complaints, and implement strategies to enhance customer loyalty. CRS Managers also analyze customer feedback to develop policies and processes that improve service delivery. Their role is crucial in maintaining a positive brand image and retaining clients.

What are the key skills and qualifications needed to thrive as a CRS manager?

To thrive as a CRS (Customer Relationship Services) Manager, you need a solid background in customer service management, strong analytical skills, and often a degree in business or a related field. Familiarity with CRM software, data analysis tools, and industry certifications like Certified Customer Service Manager (CCSM) are typically valuable. Exceptional communication, leadership, and problem-solving abilities help you build strong teams and foster customer loyalty. These skills are vital to ensure seamless customer experiences, drive team performance, and support ongoing business growth.

How does a CRS manager typically collaborate with other departments to ensure compliance and effective reporting?

As a CRS (Common Reporting Standard) Manager, you will frequently work with teams such as finance, legal, IT, and operations to ensure the organization meets all international tax reporting obligations. This collaboration often involves coordinating data collection, validating client information, and developing processes that align with regulatory requirements. Effective communication and project management skills are key, as you will need to interpret regulatory updates and ensure all relevant teams are informed and compliant. Regular meetings and cross-functional training are common to address compliance challenges and streamline reporting workflows.

What is the difference between Crs Manager vs Project Coordinator?

AspectCrs ManagerProject Coordinator
CredentialsCertifications in CRM systems, project managementBasic project management or administrative certifications
Work EnvironmentOversees CRM projects, collaborates with sales and marketing teamsSupports project tasks, coordinates schedules and resources
Employer & Industry UsageCommon in marketing, sales, and customer service sectorsUsed across various industries for project support roles

The Crs Manager focuses on managing CRM systems and related projects, requiring specialized certifications and working closely with sales and marketing teams. In contrast, the Project Coordinator provides support for project execution, handling scheduling and administrative tasks. While both roles involve project management skills, the Crs Manager has a more technical and strategic focus within CRM environments.

What cities are hiring for Crs Manager jobs?

Cities with the most Crs Manager job openings:

What states have the most Crs Manager jobs?

States with the most job openings for Crs Manager jobs include:

What are popular job titles related to Crs Manager jobs?

For Crs Manager jobs, the most frequently searched job titles are:

Infographic showing various Crs Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.
PMHCC Inc.
Non-Profits • 51 - 200 employees

$17 - $22/hr

Full-time

Posted 8 days ago


Job description

Position Summary:

The Certified Peer Specialist (CPS)ZCertified Recovery Specialist (CRS) focus on providing behavioral health intervention, and other recovery support services for adults with substance use disorder (SUD) and/or co-occurring disorders in the community as an integral part of the Mobile Outreach and Recovery Services (MORS) Continuity of Care (COC) team.

The CPS/CRS Mobile play a crucial role in supporting individuals by promoting long-term recovery within the context of the community. CPS/CRS Mobile operates as a comprehensive support system, combining personal experiences, mentorship, advocacy, motivation, and respect for individuality. CPS/CRS aim is to prevent relapse, promote long-term recovery, and contribute to the development of a strong and supportive recovery-oriented community.

The CPS/CRS work collaboratively with Behavioral Health Case Manager (BHCM) to provide support to individuals seeking behavioral health care and recovery support services in the community. CPS/CRS and BHCM professionals work ensure warm handoffs, smooth transitions, and continuity of care for individuals in need.

As a part of the warm hand-off process, the CPS/CRS position involves facilitating linkages to care/services, providing support, conducting assessments, ensuring continuity of care, and maintaining accurate records to help individuals access services across a continuum of care to achieve their health and wellness goals in the community. This position may also require telephonic outreach, data entry, and periodic reports.

This position is based at designated locations in communities deemed high risk for substance misuse and heroin/opioid overdose such as Kensington and other “hot spots” in Philadelphia County. No less than 75% of the time shall be spent conducting outreach, engagement, assisting with escort/transport of eligible individuals to care and supportive services as needed. CPS/CRS must also be able to work closely with multidisciplinary teams and organizations in the community.

Duties and Responsibilities:

  • Conduct assertive outreach and engagement targeting adults seeking behavioral health care and recovery support resources throughout Philadelphia County.
  • Offer recovery support to individuals seeking services and resources to combat SUD and co-occurring disorder in designated communities.
  • Identify and support linkages to behavioral health care, including medication assisted treatment (MAT), and community-based recovery-oriented resources (i.e., educational, vocational, social, cultural, spiritual, self- help, professional services, etc.) that support the individual’s goals and interests.
  • Assist in the development and enhancement of individualized recovery plans by identifying and prioritizing strengths and needs, recognizing pathways to recovery, and advocating for recovery and community resources.
  • Collaborate with BHCM and other stakeholders to provide effective recovery support services for individuals on caseload.
  • Maintain notes, reports and accurate records in files and database(s), adhering to established program standards.
  • Maintain confidentiality regarding information received during the facilitation of recovery support services along with an understanding of federal, state, and local confidentiality rules and regulations.
  • Engage in continuing professional development and education related to recovery support services to enhance knowledge, skills, and abilities as required to maintain credentials.

Skills Required:

  • Must be a Certified Peer Specialist or Certified Recovery Specialist with at least one year of experience working in the behavioral health field.
  • Bilingual (Spanish/English) preferred, but not required

Education and Experience:

  • High school diploma or equivalent.
  • CPS/CRS must be on record PA Certification Board with at least 2 years sustained, current recovery.
  • Valid Drivers’ License

Equal Opportunity Employment:

PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.

Americans with Disabilities Act:

Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case-by-case basis in accordance with the law.


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About PMHCC

Sourced by ZipRecruiter

Industry

Non-profits

Company size

51 - 200 Employees

Headquarters location

Philadelphia, PA, US

Year founded

1987