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Crossroads Strategies Jobs in Indiana (NOW HIRING)

Crossroads YMCA

Member Relations Attendant

Gary, IN

$13.25/hr

Ensuring all members, guests, and staff are checking in properly to enforce Crossroads YMCA safety guidelines and policies. * Implement member service and engagement strategies that support and ...

Crossroads YMCA

Pickleball Director

Crown Point, IN · On-site

$21/hr

The Pickleball Director will help manage and enhance the pickleball program at the Crossroads YMCA ... Develops strategies to ensure staff and volunteers reflect the community. Builds and nurtures ...

Crossroads YMCA

Leader on Duty

Hobart, IN · On-site

$15/hr

Effectively communicate the mission, vision, and values of the Crossroads YMCA. Greet and assist ... Implement member service and engagement strategies that support the recruitment of new members and ...

Crossroads YMCA

Leader on Duty

Crown Point, IN

$15/hr

Effectively communicate the mission, vision, and values of the Crossroads YMCA. Greet and assist ... Implement member service and engagement strategies that support the recruitment of new members and ...

Crossroads YMCA

Leader on Duty

Schererville, IN · On-site

$15/hr

Effectively communicate the mission, vision, and values of the Crossroads YMCA. Greet and assist ... Implement member service and engagement strategies that support the recruitment of new members and ...

Crossroads YMCA

Leader on Duty

Hammond, IN

$15/hr

Effectively communicate the mission, vision, and values of the Crossroads YMCA. Greet and assist ... Implement member service and engagement strategies that support the recruitment of new members and ...

Crossroads YMCA

Leader on Duty

Crown Point, IN · On-site

$15/hr

Effectively communicate the mission, vision, and values of the Crossroads YMCA. Greet and assist ... Implement member service and engagement strategies that support the recruitment of new members and ...

Crossroads YMCA

Leader on Duty

Gary, IN

$15/hr

Effectively communicate the mission, vision, and values of the Crossroads YMCA. Greet and assist ... Implement member service and engagement strategies that support the recruitment of new members and ...

YMCA

Executive Director

Crown Point, IN · On-site

Crossroads YMCA is seeking a community leader for our Hobart YMCA to advance our mission of ... strategies. * Provide leadership towards safe and effective operations of assigned branch(es)

YMCA

Executive Director

Crown Point, IN · On-site

Crossroads YMCA is seeking a community leader to lead the Hobart YMCA to advance our mission of ... strategies. * Provide leadership towards safe and effective operations of assigned branch(es)

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Crossroads Strategies information

How does a role at Crossroads Strategies typically involve collaboration across different client accounts or industry sectors?

At Crossroads Strategies, team members frequently collaborate across multiple client accounts and industry sectors, often working in small, agile teams. This cross-functional environment allows professionals to gain exposure to a diverse range of public policy issues and client needs, fostering continuous learning and adaptability. Regular coordination with colleagues specializing in government relations, communications, and research is common, as is direct interaction with clients to strategize and implement advocacy initiatives. Such collaboration not only enhances project outcomes but also provides valuable networking and career development opportunities.

What is Crossroads Strategies and what do they do?

Crossroads Strategies is a bipartisan government relations and public affairs firm based in Washington, D.C. The company specializes in lobbying, advocacy, and strategic communications to help clients navigate legislative and regulatory processes. They represent a diverse range of clients including corporations, trade associations, and non-profit organizations, advocating on their behalf before Congress and federal agencies. Their services include policy analysis, coalition building, and direct engagement with policymakers to advance their clients' interests.

What are the key skills and qualifications needed to thrive as a Government Affairs Specialist at Crossroads Strategies, and why are they important?

To excel as a Government Affairs Specialist, you need a deep understanding of public policy, legislative processes, and strong research and analytical skills, often supported by a degree in political science, law, or related fields. Familiarity with legislative tracking software, CRM tools, and government databases is typically required. Exceptional communication, relationship-building, and negotiation skills are vital for influencing stakeholders and fostering partnerships. These competencies are essential for effectively advocating client interests, navigating complex regulatory environments, and achieving policy goals.

What is the difference between Crossroads Strategies vs Marketing Consultant?

AspectCrossroads StrategiesMarketing Consultant
CredentialsVaries; often includes business or marketing degrees, certificationsTypically holds degrees in marketing, business, or related fields; certifications like HubSpot or Google Analytics common
Work EnvironmentConsulting firms, client offices, remote workClient sites, agency settings, remote work
Industry UsageUsed across multiple industries for strategic planningPrimarily in marketing, advertising, and digital media

Crossroads Strategies and Marketing Consultants both focus on strategic and marketing initiatives, but Crossroads Strategies often emphasizes broader business strategies, while Marketing Consultants specialize in marketing tactics and campaigns. The choice depends on whether the focus is on overall business strategy or specific marketing efforts.

What are popular job titles related to Crossroads Strategies jobs in Indiana? For Crossroads Strategies jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Crossroads Strategies jobs in Indiana look for? The top searched job categories for Crossroads Strategies jobs in Indiana are:
What cities in Indiana are hiring for Crossroads Strategies jobs? Cities in Indiana with the most Crossroads Strategies job openings:
Crossroads Strategies jobs near you
Infographic showing various Crossroads Strategies job openings in Indiana as of July 2026, with employment types broken down into 74% Full Time, 19% Part Time, 2% Contract, and 5% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.
Member Relations Attendant

Member Relations Attendant

Crossroads YMCA

Gary, IN

$13.25/hr

Part-time

Posted 5 days ago

Job description

Pay starts at $13.25 per hour and up based on experience

Join the Membership team at Gary’s New YMCA — Built on Hospitality, Wellness, and Community.

Click above to view a Day in the Life video!

POSITION SUMMARY: This position supports the work of the Crossroads YMCA, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. The Member Relations Attendant is responsible for delivering legendary customer service, ensuring a safe and welcoming environment, monitoring member areas, and supporting member engagement strategies. This role serves as a front-line representative of the YMCA mission and values, actively contributing to a positive and inclusive member experience.

ESSENTIAL FUNCTIONS:

  1. Effectively model and communicate the mission, vision, and values of the Crossroads YMCA.
  2. Greet and assist all members, guests, and staff with a smile and relationship ready manner.  Exceed member expectations by being customer obsessed.
  3. Ensuring all members, guests, and staff are checking in properly to enforce Crossroads YMCA safety guidelines and policies.  
  4. Implement member service and engagement strategies that support and encourage the recruitment of new members and the retention of existing members in a welcoming environment.
  5. Support our members’ goals by facilitating connections, linking members to other members and or programs/interests.
  6. Communicate membership options and perks to prospective members and existing members to upgrade/upsell membership to increase retention.
  7. Build relationships, by proactively getting to know members beyond high-level greetings and well wishes and seek to understand their needs.
  8. Conduct cause-driven tours with a goal to exceed tour-to-join closing rate benchmarks.
  9. Inform members of account alerts in a professional and respectful manner.
  10. Inform supervisor/director of unusual situations or unresolved issues in a timely manner.
  11. Apply all YMCA policies dealing with membership services.
  12. Know emergency procedures and be able to demonstrate them, providing a safe environment.
  13. Attend meetings and trainings as assigned. Participate in special events as assigned.
  14. Be knowledgeable and supportive of the YMCA annual support campaign.
  15. Complete all required compliance and professional development training annually or as assigned.
  16. Support other duties as assigned to meet the needs of the branch and department.

QUALIFICATIONS:

  1. Must be at least 15 years of age or older.
  2. Minimum required 18 hours worked per week or minimum 3 shifts per week. 
  3. Previous customer service, sales or related experience preferred.
  4. Excellent interpersonal, communication, and problem-solving skills.
  5. Ability to relate and communicate effectively to diverse groups of people from all social and economic segments of the community.
  6. Adept computer skills with CRM experience.

YMCA COMPETENCIES (Leader):

The National YMCA Mission:

“To put Christian principles into practice through programs that build healthy spirit, mind, and body for all.”

Caring: Demonstrates kindness and empathy in daily interactions. Welcomes all and builds positive relationships with members and teammates.

Honesty: Acts with integrity, keeps commitments, and communicates truthfully.

Respect: Treats others with dignity and listens with empathy. Welcomes all backgrounds and identities.

Responsibility: Follows through on tasks and takes ownership of behavior and results.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

  • Visual, auditory, and verbal ability to communicate effectively.
  • Must have high level of alertness, concentration, and initiative.
  • Ability to lift 20 lbs. and stand, walk, or sit for extended periods of time; occasionally stoop/bend.
  • Work environment involves frequent computer use with standing and some sitting, requiring sustained attention to detail and focus. Regular movement is encouraged to support ergonomic well-being.
  • Maintain a neat and professional appearance at all times.

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