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Crm Project Manager Jobs in Tennessee (NOW HIRING)

University of Memphis

CRM Manager

Memphis, TN

The CRM Manager is responsible for the strategic administration, design, development, maintenance, and continuous improvement of the university's Customer Relationship Management (CRM) system.

Implify Inc

SAP CRM Architect Lead

Nashville, TN

$53.25 - $73.25/hr

SAP CRM Architect Lead Location: Nashville, TN Duration: 6 months+ 5 day onsite work week MUST have actual lead experience. SAP CRM 7.0 Web UI hands-on experience. Strong expertise in BOL/GENIL ...

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Crm Project Manager information

See Tennessee salary details

$34.9K

$93.2K

$147K

How much do crm project manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for crm project manager in Tennessee is $93,196.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,200.00 and $111,600.00 per year, depending on experience, location, and employer.

What is a CRM project manager?

CRM Project Managers are professionals responsible for planning, executing, and overseeing projects related to Customer Relationship Management (CRM) systems within organizations. They work to ensure that CRM software solutions are implemented efficiently to meet business needs, often coordinating teams, managing budgets, and liaising between stakeholders and technical staff. Their goal is to enhance customer interactions, improve sales and marketing processes, and ensure that the CRM system supports overall business objectives.

How does a CRM project manager typically coordinate with other departments during a CRM implementation project?

A CRM Project Manager often acts as a bridge between technical teams, sales, marketing, customer service, and upper management. They facilitate regular meetings and status updates to ensure all stakeholders are aligned on project goals, timelines, and deliverables. By gathering requirements, clarifying roles, and managing expectations, the CRM Project Manager ensures smooth collaboration, quickly addresses any cross-departmental challenges, and helps drive successful adoption of the CRM system throughout the organization.

What are the key skills and qualifications needed to thrive as a CRM project manager, and why are they important?

To thrive as a CRM Project Manager, you need strong project management expertise, experience in CRM platforms (like Salesforce or Microsoft Dynamics), and a background in business analysis or IT. Familiarity with CRM implementation tools, project management software (such as Jira or Asana), and relevant certifications like PMP or Salesforce Administrator are highly valuable. Excellent communication, stakeholder management, and problem-solving skills set top performers apart. These skills are crucial for delivering successful CRM projects that align technology with business goals and ensure user adoption.

What is the difference between Crm Project Manager vs Crm Business Analyst?

AspectCrm Project ManagerCrm Business Analyst
Required CredentialsProject management certifications (PMP, Agile)Business analysis certifications (CBAP, CCBA)
Work EnvironmentOversees project teams, manages timelinesAnalyzes business needs, documents requirements
Employer & Industry UsageUsed in IT, consulting, and corporate sectorsCommon in CRM implementation and support teams
Search & Comparison IntentFocuses on project delivery and managementFocuses on requirements gathering and analysis

The Crm Project Manager primarily manages CRM projects, ensuring timely delivery and team coordination, often holding project management certifications. The Crm Business Analyst concentrates on understanding business needs, gathering requirements, and facilitating communication between stakeholders. While both roles work closely during CRM implementations, their core responsibilities differ significantly.

Is a CRM project manager a good job?

A CRM project manager oversees the implementation and management of customer relationship management systems, requiring skills in project management, communication, and familiarity with CRM tools like Salesforce or HubSpot. The role offers opportunities for career growth, competitive salaries, and the chance to work across various industries, making it a valuable career choice for those interested in technology and business processes.

What are popular job titles related to Crm Project Manager jobs in Tennessee?

For Crm Project Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Crm Project Manager jobs in Tennessee look for?

The top searched job categories for Crm Project Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Crm Project Manager jobs?

Cities in Tennessee with the most Crm Project Manager job openings:

Crm Project Manager jobs near you
Infographic showing various Crm Project Manager job openings in Tennessee as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $93,196 per year, or $44.8 per hour.

CRM Manager

University of Memphis

Memphis, TN

Full-time

Posted 5 days ago

Key responsibilities

  • Design, configure, maintain, and improve the university's CRM system, including application forms, workflows, communications, and automation rules.

  • Collaborate with stakeholders to develop and implement CRM functionalities that support various university departments and ensure system integrations are accurate and reliable.

  • Develop and deliver training, support end users, and perform data audits to ensure data integrity and system effectiveness.

University Of Memphis rating

8.9

Company rating: 8.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

35th of 630 rated colleges and universities

Job description

The CRM Manager is responsible for the strategic administration, design, development, maintenance, and continuous improvement of the university's Customer Relationship Management (CRM) system. Working collaboratively with a team of CRM super users and campus stakeholders, this position ensures the CRM effectively supports undergraduate admissions, academic units, international programs, student success, enrollment services, and other university departments. The CRM Manager serves as one of the primary functional experts for Slate, overseeing system configuration, workflow automation, data integrity, integrations, training, and ongoing optimization to enhance operational efficiency, support enrollment goals, with the goal of improving the user experience.

Bachelor's degree in relevant area and two years of CRM experience in a higher education environment. An equivalent combination of education, training and experience may be substituted for the degree requirement.

Applicants must be authorized to work in the U.S.  We are unable to sponsor or take over sponsorship of an employment visa at this time.
 

Essential Duties and Responsibilities 
In collaboration with a team of CRM super users, serves as a primary administrator responsible for the design, configuration, development, maintenance, and continuous improvement of all aspects of the Slate CRM environment.   Builds, configures, and maintains application forms, portals, workflows, communications, events, queries, reports, dashboards, reader configurations, and automation rules.  Develops and implements new CRM functionality to support Undergraduate Admissions, Academic Units, International Programs, Student Success, Enrollment Management, and other university departments.  Evaluates business processes and recommend system enhancements that improve efficiency, data quality, and user experience.  Troubleshoots system issues and coordinate testing and implementation of new features and enhancements. (65%)

Collaborates with the Office of Information Technology and the Associate Vice Provost for Strategic Analytics to develop, maintain, and enhance bi-directional data integrations between Slate, Banner, and other third-party systems. Monitors data imports, exports, and integrations to ensure accuracy, reliability, and timely processing.  Assists with testing and implementation of new integrations and system enhancements. (15%)

Performs application cycle and term maintenance to ensure seamless transitions between admission cycles and academic semesters.  Updates application configurations, workflows, communications, and related system components to support each recruitment cycle. (5%)

Develops and delivers training for CRM users across the university.  Creates and maintains training materials, user guides, and documentation.  Provides ongoing support to end users and communicate updates to system functionality, policies, and procedures. (5%)

Audits the CRM to ensure the accuracy, consistency, and integrity of institutional data.  Identifies and resolves duplicate, incomplete, or inaccurate records while maintaining data governance standards.  Performs routine data cleanup and quality assurance activities to support the effective operation of the university's shared CRM environment. (5%)

Other duties as assigned. (5%)

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