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Crm Owner Jobs (NOW HIRING)

Made In Cookware

CRM Manager

Austin, TX · On-site

We are expanding our team and looking for our next CRM Manager. In this position, you'll be responsible for creating and implementing a CRM strategy and customer retention at Made In. You'll take ...

Tripadvisor

CRM Manager

Needham, MA · On-site +1

We're seeking a strategic and data-driven CRM Manager to join our team and spearhead the development and execution of comprehensive, full-funnel CRM marketing initiatives. This pivotal role is ...

krg technology inc

CRM Developer

Redmond, WA · On-site

Fulltime / Contract Experienced in developing and maintaining MS Dynamics CRM 2016 business solutions with 2+ years of experience. Experienced configuring the application to meet a client ...

University of Delaware

CRM Specialist

Newark, DE · On-site

Under the supervision of the Director of Graduate Recruitment Marketing, the CRM Specialist is a critical member of both operations and the recruitment marketing team and is responsible for the ...

Noblesoft Technologies

CRM Administrator

Atlanta, GA · On-site

Job Title: CRM Administrator Location: Atlanta, GA - Hybrid Duration: 8 months JOB RESPONSIBILITIES: CRM Administration Configure and maintain CRM settings, user profiles, workspaces, workflows ...

Motion Metrics Ltd

CRM Manager

Park City, UT · On-site

CRM Manager Motion Metrics Ltd, Park City, Utah, United States About this position About Motion Metrics Ltd Carv is on a mission to make great skiing accessible to everyone. We're a global community ...

Hellermanntyton

CRM Administrator

Milwaukee, WI · On-site

We are looking for a skilled Microsoft Dynamics 365 CRM Administrator to own the day-to-day operation, configuration, and ongoing improvement of our Microsoft Dynamics 365 CRM platform. This role ...

Harper

CRM Lead

San Francisco, CA · On-site

$150K - $190K/yr

You've owned CRM end-to-end for a company with a large, active customer base -- not just managed a tool. * You think in revenue terms: retention, expansion, referral, and reactivation -- and you ...

University of Delaware

CRM Specialist

Newark, DE · On-site

CRM Specialist Job no: 503667 College / VP Area: Graduate College Work type: Staff Location: Newark, DE Categories: Communications & Public Relations, Full Time PAY GRADE: 29E CONTEXT OF THE JOB: The ...

Socket.dev

CRM Coordinator

Rochester, MN · On-site

Lead CRM process governance, stage management, and standardization of data entry practices. * Maintains data integrity within CRM systems, ensuring customer records, opportunities, contracts, and ...

Mayo Clinic

CRM Coordinator

Rochester, MN

Lead CRM process governance, stage management, and standardization of data entry practices. * Maintains data integrity within CRM systems, ensuring customer records, opportunities, contracts, and ...

Unbound Now

CRM Administrator

Fort Worth, TX · On-site

Job Title: CRM Administrator Job Status: Full-time, Salary/Non-Exempt Job Location: Hybrid/Remote (United States). This position may be performed remotely within the United States; however ...

Sally Beauty

CRM Developer (Corporate) Remote Work where you thrive. This position is fully remote, providing flexibility and work-life balance while supporting a collaborative team environment. About Sally ...

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How much do crm owner jobs pay per year?

As of Sep 13, 2026, the average yearly pay for crm owner in the United States is $127,973.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,000.00 and $145,500.00 per year, depending on experience, location, and employer.

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CRM Manager

Austin, TX • On-site

Made In Cookware
11 - 50 employees
Learn more about Made In Cookwareexternal

Full-time

Medical, Retirement

Re-posted 14 days ago

Job description

*This role is based in our Austin, TX HQ.
We are expanding our team and looking for our next CRM Manager. In this position, you'll be responsible for creating and implementing a CRM strategy and customer retention at Made In. You'll take ownership of creating and implementing a data-driven CRM strategy to enhance customer engagement, retention, and repeat purchases. You'll collaborate closely with performance marketing experts and cross-functional leaders and play a pivotal role in building robust automation systems and leveraging first- and zero-party data to deliver impactful lifecycle experiences. You will have a vast array of content produced internally by our team to ensure our customers remain engaged with the brand in between purchases.
Responsibilities:
  • Develop and Lead the CRM Strategy: Create and continuously improve Made In's cross-channel lifecycle and retention roadmap, focusing on increasing CRM revenue and customer repeat rates.
  • Design Automation-Driven Campaigns: Build lifecycle marketing strategies that capitalize on automation triggers and omnichannel marketing integrations across email, SMS, direct mail, and on-site experiences.
  • Own Retention Metrics and Insights: Monitor key retention KPIs, uncover opportunities for growth, and implement strategies to enhance customer loyalty and satisfaction.
  • Champion Experimentation: Foster a culture of data-driven testing, collaborating with teams across eCommerce, product, engineering, and data to refine strategies and share actionable insights.
  • Optimize Personalization: Lead the development of first- and zero-party data strategies to deliver personalized experiences, adapting to privacy-first and cookie-less environments.
  • Collaborate Across Teams:
    • Partner with the data team to uncover customer insights and enhance segmentation and automation.
    • Work with the product development team to inform the creation of customer-centric offerings.
    • Collaborate with the web development team to create personalized digital experiences and automate engagement strategies.
    • Align with the finance team to measure the ROI of promotional spend and maximize profitability.
  • Drive Cross-Functional Projects: Serve as an advisor or project lead for new initiatives, including product launches, channel expansions, and enhancements to the customer experience.

Qualifications:
  • 3-5 years experience in retention, CRM, lifecycle, and/or customer marketing, ideally in ecommerce businesses at $200M+ scale.
  • Results-oriented with the ability to move easily between strategy and a player-coach mentality.
  • Experience with broad cross-functional initiatives with ecommerce, performance marketing, customer experience, product, and engineering stakeholders.
  • Highly analytical with the ability to translate data into actionable insights and customer segmentation strategies. Comfortable working in Looker, Klaviyo Google Analytics, and similar; advanced customer analytics skills preferred.
  • An expert in the changing privacy related issues in digital marketing, cookieless behaviors, and inbox placement trends in 2024 and beyond.
  • Bonus - Experience standing up and scaling loyalty programs.
  • Familiarity with innovative personalization strategies and implementation preferred.
  • Excellent communication and interpersonal skills.
  • A passion for Made In, cooking and food, and the chef and culinary space.

Benefits We Offer:
  • Competitive salary, 401k, healthcare benefits (including fertility and family-building care, mental health therapy, teladoc virtual health access along with HSA and FSA plans) and free and discounted cookware
  • A people-centric workplace with flexible time off
  • A vibrant, lively office space in the heart of South Austin which includes our onsite studio kitchen

Made In is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Made In makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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