Product Owner (CRM)
Santa Clara, CA · On-site
Tranzeal Incorporated is seeking an experienced Product Owner - CRM (ServiceNow) to lead the strategy and execution of CRM initiatives within the ServiceNow ecosystem. The role involves collaborating ...
Product Owner (CRM)
Santa Clara, CA · On-site
Tranzeal Incorporated is seeking an experienced Product Owner - CRM (ServiceNow) to lead the strategy and execution of CRM initiatives within the ServiceNow ecosystem. The role involves collaborating ...
Customer Relationship Management (CRM) Location: Princeton, NJ (remote) Job Requirements: * A minimum of three years of experience working as a data scientist * Experience in any of those CRM ...
Customer Relationship Management (CRM) Location: Princeton, NJ (remote) Job Requirements: * A minimum of three years of experience working as a data scientist * Experience in any of those CRM ...
Develop CRM-driven campaigns across email, SMS, push notifications, membership communications, and other owned channels * Deliver personalized messaging and offers informed by channel behavior ...
Quick apply
Develop CRM-driven campaigns across email, SMS, push notifications, membership communications, and other owned channels * Deliver personalized messaging and offers informed by channel behavior ...
Develop CRM-driven campaigns across email, SMS, push notifications, membership communications, and other owned channels * Deliver personalized messaging and offers informed by channel behavior ...
Develop CRM-driven campaigns across email, SMS, push notifications, membership communications, and other owned channels * Deliver personalized messaging and offers informed by channel behavior ...
Develop CRM-driven campaigns across email, SMS, push notifications, membership communications, and other owned channels * Deliver personalized messaging and offers informed by channel behavior ...
Develop CRM-driven campaigns across email, SMS, push notifications, membership communications, and other owned channels * Deliver personalized messaging and offers informed by channel behavior ...
CRM Manager
Boston, MA · On-site
The CRM Manager serves as the primary business owner of the firm's CRM, ERM, and relationship intelligence ecosystem. This role translates marketing technology strategy into CRM platform capabilities ...
CRM Manager
Boston, MA · On-site
The CRM Manager serves as the primary business owner of the firm's CRM, ERM, and relationship intelligence ecosystem. This role translates marketing technology strategy into CRM platform capabilities ...
CRM Manager
Milwaukee, WI · On-site
$66K/yr
This role serves as the primary owner of all CRM and related business systems, ensuring platform effectiveness, data integrity, user adoption, security, reporting, and process automation. The CRM ...
CRM Manager
Milwaukee, WI · On-site
$66K/yr
This role serves as the primary owner of all CRM and related business systems, ensuring platform effectiveness, data integrity, user adoption, security, reporting, and process automation. The CRM ...
CRM Administrator
Houston, TX · On-site
Description SUMMARY The Customer Relationship Management (CRM) Administrator is the primary owner of Imperative Chemical Partners' Zoho CRM instance, responsible for system configuration, data ...
CRM Administrator
Houston, TX · On-site
Description SUMMARY The Customer Relationship Management (CRM) Administrator is the primary owner of Imperative Chemical Partners' Zoho CRM instance, responsible for system configuration, data ...
The CRM Coordinator will provide system training, support data operations, and promote effective CRM practices across campus. The ideal candidate will have a strong understanding of CRM principles ...
The CRM Coordinator will provide system training, support data operations, and promote effective CRM practices across campus. The ideal candidate will have a strong understanding of CRM principles ...
CRM, Administrator
$70K - $75K/yr
Serve as a primary business owner and day-to-day support resource for the CRM platform, including user access, troubleshooting and routine admin functions. * Build and maintain reports, dashboards ...
Quick apply
CRM, Administrator
$70K - $75K/yr
Serve as a primary business owner and day-to-day support resource for the CRM platform, including user access, troubleshooting and routine admin functions. * Build and maintain reports, dashboards ...
Position Summary Summary As a CRM & Lifecycle Marketing Manager supporting both Loyalty and iLottery business growth, you will be responsible for developing and growing client capabilities while ...
Position Summary Summary As a CRM & Lifecycle Marketing Manager supporting both Loyalty and iLottery business growth, you will be responsible for developing and growing client capabilities while ...
CRM Manager
Memphis, TN · On-site
The CRM Manager is responsible for the strategic administration, design, development, maintenance, and continuous improvement of the university's Customer Relationship Management (CRM) system.
CRM Manager
Memphis, TN · On-site
The CRM Manager is responsible for the strategic administration, design, development, maintenance, and continuous improvement of the university's Customer Relationship Management (CRM) system.
CRM Manager
New Orleans, LA · On-site
You'll help us harness our CRM's full potential to boost efficiency, improve decision-making, and accelerate growth. You'll champion data integrity, convert customer insights into actionable ...
Quick apply
CRM Manager
New Orleans, LA · On-site
You'll help us harness our CRM's full potential to boost efficiency, improve decision-making, and accelerate growth. You'll champion data integrity, convert customer insights into actionable ...
Position Summary Summary As a CRM & Lifecycle Marketing Manager supporting both Loyalty and iLottery business growth, you will be responsible for developing and growing client capabilities while ...
Position Summary Summary As a CRM & Lifecycle Marketing Manager supporting both Loyalty and iLottery business growth, you will be responsible for developing and growing client capabilities while ...
CRM Manager
Manhattan, NY · On-site
Build CRM strategies focused on retention, personalization, and loyalty * Execute high-impact ... We are a national, minority-owned firm committed to empowering diverse talent. Our team provides ...
New
CRM Manager
Manhattan, NY · On-site
Build CRM strategies focused on retention, personalization, and loyalty * Execute high-impact ... We are a national, minority-owned firm committed to empowering diverse talent. Our team provides ...
New
Property Accountant - CRM Corp
Pleasantville, NJ · On-site
$55K - $60K/yr
CRM Residential is a trusted and growing leader in affordable housing property management ... Attend owner meetings, as necessary * Assist in the annual audit and tax return preparation ...
Quick apply
Property Accountant - CRM Corp
Pleasantville, NJ · On-site
$55K - $60K/yr
CRM Residential is a trusted and growing leader in affordable housing property management ... Attend owner meetings, as necessary * Assist in the annual audit and tax return preparation ...
The Job We are seeking a CRM Developer to lead the analysis, architecture, design, development, and ... Collaborate cross-functionally with Product Owners, business stakeholders, architects, QA, and ...
The Job We are seeking a CRM Developer to lead the analysis, architecture, design, development, and ... Collaborate cross-functionally with Product Owners, business stakeholders, architects, QA, and ...
CRM Coordinator
Los Angeles, CA · On-site
$20 - $25/hr
Job Title: CRM Coordinator Job Location: Los Angeles, CA Remote Job Type: Contract * Own the end-to-end in-app banner workflow, including execution and reporting, in partnership with the vendor ...
Quick apply
CRM Coordinator
Los Angeles, CA · On-site
$20 - $25/hr
Job Title: CRM Coordinator Job Location: Los Angeles, CA Remote Job Type: Contract * Own the end-to-end in-app banner workflow, including execution and reporting, in partnership with the vendor ...
CRM Administrator
Milwaukee, WI · Hybrid
We are looking for a skilled Microsoft Dynamics 365 CRM Administrator to own the day-to-day operation, configuration, and ongoing improvement of our Microsoft Dynamics 365 CRM platform. This role ...
CRM Administrator
Milwaukee, WI · Hybrid
We are looking for a skilled Microsoft Dynamics 365 CRM Administrator to own the day-to-day operation, configuration, and ongoing improvement of our Microsoft Dynamics 365 CRM platform. This role ...
Dynamics CRM 2011 or 2013 - (workflows, plugins, SDK, CRMWeb services) * Understand the functional side of the application and make configuration changes & etc. * Required: Lower Priority: 1. ...
Dynamics CRM 2011 or 2013 - (workflows, plugins, SDK, CRMWeb services) * Understand the functional side of the application and make configuration changes & etc. * Required: Lower Priority: 1. ...
Crm Owner information
See salary details
$25.5K - $54K
22% of jobs
$54K - $82.6K
0% of jobs
$85.5K is the 25th percentile. Wages below this are outliers.
$82.6K - $111.1K
30% of jobs
$111.1K - $139.7K
20% of jobs
$143.8K is the 75th percentile. Wages above this are outliers.
$139.7K - $168.2K
22% of jobs
$168.2K - $196.8K
1% of jobs
$196.8K - $225.3K
0% of jobs
$225.3K - $253.9K
0% of jobs
$253.9K - $282.4K
0% of jobs
$282.4K - $311K
2% of jobs
$311K - $339.5K
3% of jobs
$25.5K
$128K
$339.5K
How much do crm owner jobs pay per year?
As of Sep 11, 2026, the average yearly pay for crm owner in the United States is $127,973.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,000.00 and $145,500.00 per year, depending on experience, location, and employer.
What states have the most Crm Owner jobs?
States with the most job openings for Crm Owner jobs include:
What are popular job titles related to Crm Owner jobs?
For Crm Owner jobs, the most frequently searched job titles are:
Product Owner (CRM)
Santa Clara, CA • On-site
Tranzeal Incorporated
• Business Management Consulting • 51 - 200 employees51 - 200 employees
Full-time
Re-posted 10 days ago
Job description
Job Summary:
Tranzeal Incorporated is seeking an experienced Product Owner - CRM (ServiceNow) to lead the strategy and execution of CRM initiatives within the ServiceNow ecosystem. The role involves collaborating with various stakeholders to enhance customer engagement and operational efficiency through effective product management.
Responsibilities:
• Define and own the CRM product vision, roadmap, and backlog aligned with business objectives.
• Collaborate with business stakeholders to identify opportunities for improving customer experience and operational efficiency.
• Translate business needs into product requirements, user stories, and acceptance criteria.
• Prioritize product features and enhancements based on business value and customer impact.
• Lead implementation and optimization of ServiceNow CRM, Customer Service Management (CSM), and related modules.
• Drive adoption of ServiceNow best practices and platform capabilities.
• Partner with platform architects and development teams to design scalable CRM solutions.
• Ensure alignment with enterprise architecture and governance standards.
• Own and manage the product backlog.
• Conduct sprint planning, backlog grooming, and release planning activities.
• Work closely with Scrum teams to ensure timely delivery of high-quality solutions.
• Define and monitor KPIs, product success metrics, and customer satisfaction metrics.
• Engage with executive leadership, business teams, customer operations, sales, support, and IT organizations.
• Facilitate workshops, requirements gathering sessions, and product demonstrations.
• Provide regular updates on roadmap progress, risks, and business outcomes.
• Analyze customer journey data and operational metrics to drive product decisions.
• Leverage reporting and dashboards to monitor CRM effectiveness and service performance.
• Identify opportunities for automation, self-service, and AI-driven customer engagement.
• Evaluate emerging ServiceNow capabilities including AI, GenAI, Agentic AI, and workflow automation.
• Drive process improvements and digital transformation initiatives.
• Recommend enhancements that improve customer experience and operational efficiency.
Qualifications:
Required:
• Bachelor's degree in Computer Science, Information Systems, Business, or related field.
• 8+ years of experience in Product Management/Product Ownership.
• 5+ years of experience working with ServiceNow platforms.
• Hands-on experience with: ServiceNow Customer Service Management (CSM), ServiceNow CRM solutions, Case Management, Knowledge Management, Service Portal / Employee Center, Workflow Automation.
• Strong experience with Agile/Scrum methodologies.
• Experience managing enterprise-scale CRM implementations.
• Strong analytical and problem-solving skills.
• Excellent stakeholder management and communication skills.
Preferred:
• Experience in high-tech, semiconductor, SaaS, or enterprise software environments.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow CSM Implementation Specialist Certification.
• Product Owner Certification (CSPO/PSPO).
• Experience with AI-driven customer service solutions.
• Familiarity with Salesforce CRM and CRM migration programs.
• Experience integrating ServiceNow with ERP, CRM, and customer support platforms.
Company:
Tranzeal is an industry leading global Business Transformation Service Provider. Founded in , the company is headquartered in San Jose, USA, with a team of 201-500 employees. The company is currently Growth Stage.
Tranzeal Incorporated is seeking an experienced Product Owner - CRM (ServiceNow) to lead the strategy and execution of CRM initiatives within the ServiceNow ecosystem. The role involves collaborating with various stakeholders to enhance customer engagement and operational efficiency through effective product management.
Responsibilities:
• Define and own the CRM product vision, roadmap, and backlog aligned with business objectives.
• Collaborate with business stakeholders to identify opportunities for improving customer experience and operational efficiency.
• Translate business needs into product requirements, user stories, and acceptance criteria.
• Prioritize product features and enhancements based on business value and customer impact.
• Lead implementation and optimization of ServiceNow CRM, Customer Service Management (CSM), and related modules.
• Drive adoption of ServiceNow best practices and platform capabilities.
• Partner with platform architects and development teams to design scalable CRM solutions.
• Ensure alignment with enterprise architecture and governance standards.
• Own and manage the product backlog.
• Conduct sprint planning, backlog grooming, and release planning activities.
• Work closely with Scrum teams to ensure timely delivery of high-quality solutions.
• Define and monitor KPIs, product success metrics, and customer satisfaction metrics.
• Engage with executive leadership, business teams, customer operations, sales, support, and IT organizations.
• Facilitate workshops, requirements gathering sessions, and product demonstrations.
• Provide regular updates on roadmap progress, risks, and business outcomes.
• Analyze customer journey data and operational metrics to drive product decisions.
• Leverage reporting and dashboards to monitor CRM effectiveness and service performance.
• Identify opportunities for automation, self-service, and AI-driven customer engagement.
• Evaluate emerging ServiceNow capabilities including AI, GenAI, Agentic AI, and workflow automation.
• Drive process improvements and digital transformation initiatives.
• Recommend enhancements that improve customer experience and operational efficiency.
Qualifications:
Required:
• Bachelor's degree in Computer Science, Information Systems, Business, or related field.
• 8+ years of experience in Product Management/Product Ownership.
• 5+ years of experience working with ServiceNow platforms.
• Hands-on experience with: ServiceNow Customer Service Management (CSM), ServiceNow CRM solutions, Case Management, Knowledge Management, Service Portal / Employee Center, Workflow Automation.
• Strong experience with Agile/Scrum methodologies.
• Experience managing enterprise-scale CRM implementations.
• Strong analytical and problem-solving skills.
• Excellent stakeholder management and communication skills.
Preferred:
• Experience in high-tech, semiconductor, SaaS, or enterprise software environments.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow CSM Implementation Specialist Certification.
• Product Owner Certification (CSPO/PSPO).
• Experience with AI-driven customer service solutions.
• Familiarity with Salesforce CRM and CRM migration programs.
• Experience integrating ServiceNow with ERP, CRM, and customer support platforms.
Company:
Tranzeal is an industry leading global Business Transformation Service Provider. Founded in , the company is headquartered in San Jose, USA, with a team of 201-500 employees. The company is currently Growth Stage.
About Tranzeal
Sourced by ZipRecruiter
Tranzeal is an industry leading global Business Transformation Service Provider. We offer specific consulting services as well as pre-packaged, industry specific solutions and services to companies around the world. Since our foundation, Tranzeal has evolved from a small start up company to a mid market player dedicated to providing solutions and services to SMB and large enterprise customers. Our Consulting Services are dedicated to helping our Clients maximize their investments in IT and the overall effectiveness and efficiency of the business. Tranzeal has built its center of competency in Enterprise Resource Planning, Business Intelligence, Supply Chain Management, Customer Resource Management and Information Integration solutions, as well as specific Service orientated offerings such as Test, Quality Assurance and Data Management.
Industry
Business management consulting
Company size
51 - 200 Employees
Headquarters location
San Jose, CA, US