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Crisis Intervention Team Jobs (NOW HIRING)

Freeman Health System

Crisis Specialist

Joplin, MO · On-site

Crisis Specialist is a member of the Ozark Center Crisis Intervention Team and as such has responsibilities to provide crisis intervention and resolution twenty-four (24) hours per day, every day.

Freeman Health System

Crisis Specialist PRN

Joplin, MO · On-site

$19.06/hr

Summary : Minimum starting salary $19.06 / hour Crisis Specialist is a member of the Ozark Center Crisis Intervention Team and as such has responsibilities to provide crisis intervention and ...

Charlie Health

Crisis Intervention Specialist

Intro to the Crisis Prevention and Response (CPR) Team Our Crisis Response and Prevention team ... Immediate Intervention: Prompt assistance during moments of acute distress or emotional upheaval.

U.S.VETS

Crisis Intervention Counselor

Washington, DC

$23.08 - $28.85/hr

... crisis head-on. Our holistic approach delivers intervention and prevention services, including ... Come & join our winning team! Benefits include Paid Vacation, Sick Time, Paid Holidays, Medical ...

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Crisis Intervention Team information

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$13

$25

$44

How much do crisis intervention team jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for crisis intervention team in the United States is $25.68, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.85 per hour, depending on experience, location, and employer.

What is a Crisis Intervention Team?

A Crisis Intervention Team (CIT) is a group of specially trained law enforcement officers and mental health professionals who respond to individuals experiencing mental health crises. Their primary goal is to de-escalate situations safely and connect individuals to appropriate mental health services rather than resorting to arrest or force. CIT programs promote collaboration between police departments, mental health agencies, and community organizations to improve outcomes for people in crisis. The team uses specific communication and de-escalation techniques to reduce harm and ensure safety for all involved.

What are the key skills and qualifications needed to thrive as a Crisis Intervention Team member, and why are they important?

To thrive as a Crisis Intervention Team member, you need a strong understanding of mental health, crisis de-escalation techniques, and relevant legal or law enforcement knowledge, often backed by formal training or certification programs. Familiarity with crisis intervention models, communication systems, and tools for documentation or case management is essential. Exceptional interpersonal skills, empathy, resilience, and the ability to stay calm under pressure are crucial soft skills in this role. These abilities ensure effective, compassionate responses to individuals in crisis, promoting safety and positive outcomes for both the public and first responders.

What are some common challenges faced by professionals working on a Crisis Intervention Team, and how are they typically addressed?

Professionals on a Crisis Intervention Team often encounter high-stress situations, unpredictable environments, and individuals in acute distress. Managing personal emotional responses and preventing burnout are significant challenges. To address these, teams usually provide regular training in de-escalation techniques, access to peer support, and supervision or debriefing sessions after critical incidents. Collaboration with mental health professionals and law enforcement also helps ensure safety and effective intervention during crises.

What is the difference between Crisis Intervention Team vs Crisis Negotiator?

AspectCrisis Intervention TeamCrisis Negotiator
Required CredentialsCPR/First Aid, Crisis Intervention CertificationNegotiation Training, Crisis Management Certification
Work EnvironmentCommunity settings, mental health crises, hospitalsHostage situations, law enforcement operations
Employer & IndustryLaw enforcement, mental health agenciesLaw enforcement, specialized negotiation units

While both roles involve handling high-stress situations, the Crisis Intervention Team focuses on mental health crises and community support, whereas Crisis Negotiators specialize in resolving hostage or barricade situations through negotiation. Understanding these differences helps in choosing the right career path or job search focus within law enforcement and mental health fields.

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Crisis Intervention Team jobs near you
Infographic showing various Crisis Intervention Team job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $53,410 per year, or $25.7 per hour.

Crisis Specialist

Freeman Health System

Joplin, MO • On-site

Full-time

Re-posted 2 days ago

Freeman Health System rating

6.4

Company rating: 6.4 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

644th of 891 rated healthcare providers

Job description

Job Description Summary:
Crisis Specialist is a member of the Ozark Center Crisis Intervention Team and as such has responsibilities to provide crisis intervention and resolution twenty-four (24) hours per day, every day. Linkage and referral capabilities with a twenty-four (24) hour emergency hotline have been established to assure prompt and adequate response by the Crisis Intervention Team. Crisis Specialists shall have twenty-four (24) per day access to a physician for consultation and emergency face-to-face intervention when appropriate. Crisis Specialist provides services to individuals impacted by a variety of behavioral health (addiction/substance use and mental health) issues, recognizing that the individuals we serve often times have experienced trauma that affects their development and adjustment. Crisis Specialist demonstrates a warm and welcoming empathic, hopeful attitude, conveying a philosophy of dual recovery. Crisis Counselor will be trained in trauma-informed care and will work to help provide services in an environment that is sensitive and responsive which will prevent victimization, abuse, or trauma as a result of the care received. Crisis Specialists shall have immediate access to and be supervised by Qualified Mental Health Professional (QMHP).
Education:
Crisis Specialist will meet any of the following educational and experience requirements:
  • A master's degree in behavioral health or related field, meeting the criteria as a Qualified Mental Health Professional (QMHP) as outlined by Missouri Department of Mental Health, having completed a practicum or one (1) year of experience in behavioral health.
  • A Qualified Addition Professional (QAP) as outlined by the Missouri Department of Mental Health.
  • A bachelor's degree in a human services field with at least one (1) year of experience in behavioral health or a social service related field.
  • A high school diploma with any combination of four years of higher education and/or qualifying experience in behavioral health.

Responsibilities:
  • Provide direct clinical service in managing crisis intervention and hospitalization in emergency situations.
  • Assure that the following basic principles of crisis intervention underlie delivery of these services:
    • Assistance must be easily accessed and immediately available.
    • Crisis should be viewed in systems terms, suggesting the need to involve significant others to resolve the precipitating event, if possible.
    • Crisis services should focus on the present and reduce stress and tension.
    • Medication may be a necessary strategy to reduce stress.
    • Active intervention including advocacy, supportive guidance, and identification of adaptive responses are generally required to resolve the crisis.
  • Evaluate all identified Ozark Center patients at the Crisis Services Office by phone only. This shall include Ozark Center patients whose case manager is unavailable during regular business hours.
  • Provide phone consultation for all emergency room patients who are requiring some type of referral or deposition from the hospital staff.
  • Knowledgeable in involuntary detention laws and procedures and consults with the area Mental Health Coordinator and/or Community Behavioral Health Liaison.
  • The Crisis Specialist shall report to the Crisis Services Supervisor for program specific supervision and shall be under the administration of the Director and Assistant of Crisis Services.
  • Perform all other duties as assigned.

The above statements are intended to describe the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Other duties may be assigned. Crisis Specialists will be cross trained for other positions within the Crisis Services department, for which they are qualified to perform based on their education and/or experience.
Physical Requirements:
  • Normal office environment.
  • Ability to stay awake and be responsive throughout shift.
  • Typical demands include prolonged sitting, frequent standing, bending, stooping, and occasional lifting up to 25 pounds.
  • Requires normal range of hearing and manual dexterity sufficient to operate keyboard, telephone, photocopier, calculator, and other office equipment as needed.
  • Requires ability to work under stressful conditions and to work irregular hours and deal with irate individuals.
  • TB test upon hire.

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About Freeman Health System

Sourced by ZipRecruiter

Freeman Health System, based in Joplin, Missouri, US, operates within the healthcare industry, providing comprehensive services to the community. The system, found on the official website freemanhealth.com, is committed to offering high-quality care, with services including medical and surgical services, rehabilitation, emergency medicine, and wellness programs. The organization's history dates back to 1925, beginning as a ten-bed hospital with five employees and has since grown into a well-established healthcare system with around 300 physicians and over 5,000 staff members. The system's mission is to improve the health of the communities by providing the highest quality healthcare in a compassionate and caring environment.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Joplin, MO, US

Year founded

1925

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