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Crisis 988 Jobs (NOW HIRING)

WELLSTONE

988 Crisis Counselor- PT (2nd Shift)

Huntsville, AL · On-site

$20 - $26/hr

WellStone is looking for empathetic employees to serve as crisis counselors by answering phones for callers experiencing mental health crisis. 988 is more than just an easy-to-remember number--it's a ...

Common Ground

MiCAL 988 Crisis Specialist

Pontiac, MI · On-site +1

$21/hr

MiCAL 988 Crisis Specialist Base Pay: $21 hourly + shift differentials Full and Part-Time Shifts Available About you: The ideal MiCAL Crisis Specialist is a strong, self-driven, dedicated individual ...

Common Ground

MiCAL 988 Crisis Specialist

Pontiac, MI · On-site

$21/hr

MiCAL 988 Crisis Specialist Base Pay: $21 hourly + shift differentials Full and Part-Time Shifts Available About you: The ideal MiCAL Crisis Specialist is a strong, self-driven, dedicated individual ...

Common Ground

MiCAL 988 Crisis Specialist

Pontiac, MI · On-site

$21/hr

MiCAL 988 Crisis Specialist Base Pay: $21 hourly + shift differentials Full and Part-Time Shifts Available About you: The ideal MiCAL Crisis Specialist is a strong, self-driven, dedicated individual ...

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All JobsCrisis 988 Jobs

Crisis 988 information

See salary details

$13

$25

$44

How much do crisis 988 jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for crisis 988 in the United States is $25.68, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between Crisis 988 vs Crisis Counselor?

AspectCrisis 988Crisis Counselor
CredentialsNone required for 988; training providedState licensure or certification often required
Work EnvironmentCall centers, emergency response settingsCounseling offices, mental health clinics
Industry UsageEmergency response, mental health crisis supportTherapy, mental health treatment
Primary RoleProvide immediate crisis support via callsOffer ongoing mental health counseling

While Crisis 988 operators provide immediate crisis intervention through calls, Crisis Counselors typically offer ongoing mental health therapy. Both roles require training, but Crisis 988 staff focus on urgent response, whereas Crisis Counselors work in therapeutic settings.

What are Crisis 988 workers and what do they do?

Crisis 988 workers are trained professionals who answer calls, texts, and chats from individuals experiencing mental health, substance use, or emotional crises. The 988 Suicide & Crisis Lifeline provides immediate support, resources, and intervention to people in distress, helping them navigate difficult situations and connecting them with local services if needed. Crisis 988 workers offer a compassionate, confidential, and judgment-free environment, aiming to de-escalate crises and prevent harm. Their work is essential for supporting individuals and families in moments of urgent need.

What are some common challenges faced by Crisis 988 counselors, and how can they effectively manage stress in this role?

Crisis 988 counselors often face emotionally intense situations, including handling calls from individuals experiencing severe distress or suicidal thoughts. Managing the emotional weight of these conversations, maintaining composure, and avoiding burnout are common challenges. To effectively manage stress, counselors are encouraged to participate in regular supervision, access mental health resources offered by their organization, and practice self-care strategies. Collaborative team environments and ongoing training also provide crucial support, ensuring counselors feel prepared and supported in their vital work.

What are the key skills and qualifications needed to thrive as a Crisis 988 Counselor, and why are they important?

To thrive as a Crisis 988 Counselor, you need a background in mental health, crisis intervention, and active listening, often supported by a degree in psychology, social work, or a related field. Familiarity with crisis management protocols, suicide risk assessment tools, and call center software is typically required. Strong emotional resilience, empathy, and the ability to communicate calmly under pressure are essential soft skills. These skills and qualities are crucial for providing effective support, ensuring caller safety, and managing high-stress situations efficiently.
More about Crisis 988 jobs
What cities are hiring for Crisis 988 jobs? Cities with the most Crisis 988 job openings:
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What job categories do people searching Crisis 988 jobs look for? The top searched job categories for Crisis 988 jobs are:
Crisis 988 jobs near you
Infographic showing various Crisis 988 job openings in the United States as of July 2026, with employment types broken down into 79% Full Time, 14% Part Time, 6% Contract, and 1% Summer. Highlights an 89% Physical, 7% Hybrid, and 4% Remote job distribution, with an average salary of $53,410 per year, or $25.7 per hour.
988 Crisis Counselor- PT (2nd Shift)

988 Crisis Counselor- PT (2nd Shift)

WELLSTONE

Huntsville, AL • On-site

$20 - $26/hr

Part-time

Posted yesterday

Job description

Job Description: WellStone is looking for empathetic employees to serve as crisis counselors by answering phones for callers experiencing mental health crisis. 988 is more than just an easy-to-remember number—it’s a direct connection to compassionate, accessible care and support for anyone experiencing mental health-related distress – whether that is thoughts of suicide, mental health or substance use crisis, or any other kind of emotional distress. This is a part-time, hourly position working Saturdays & Sundays, 7pm-7am.

What you'll be doing:

  • Conduct comprehensive individual assessments on new or returning adult clients.
  • Assess client’s risk of suicidal/homicidal ideations.
  • Maintain confidentiality of client information, treatment and records.
  • Perform timely documentation of the assessment in EMR.
  • Develop a treatment plan based on clinical experience and knowledge in partnership with the client.
  • Present cases to psychiatrists regarding client’s medication and/or need.
  • Provide crisis intervention as needed and/or required.
  • Act as an client advocate to coordinate required services or to resolve emergency problems in crisis situations.
  • When necessary, referral to internal or external specialists or community resources in order to assist the client in treatment options.
  • When applicable, assist family members in understanding, dealing with or supporting clients.
  • Participate in various meetings to include departmental, divisional or other meetings as required.
  • Maintain current on new developments in counseling.
  • Complete billing documentation in a timely and accurate manner.
  • Conduct follow up with clients, internal and/or external individuals as needed.
  • Complete other duties as assigned.

This job description is only a summary of the typical functions of the job and is not designed to be an exhaustive or comprehensive list of all possible duties, tasks, or responsibilities that are required of the employee as they may change, or new ones may be assigned at any time with or without notice.

What we're looking for:

  • Master's degree in counseling, psychology or a related field
  • Clinical Licensure Preferred (LPC, LCSW, LMFT) 
  • Excellent verbal and written communication skills
  • Good organizational & documentation skills
  • Proficient computer experience to include Microsoft Office
  • DSM V knowledge
  • Knowledge of community agencies

We are compassionate towards those impacted by behavioral health disorders.

We are dedicated to one another through collaboration and teamwork.

We are optimistic problem-solvers who do what it takes to get the job done.

Apply