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Cricket Wireless Sales Representative Jobs (NOW HIRING)

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Wireless Sales Representative

Detroit, MI ยท On-site

$14 - $19/hr

Novo Wireless is seeking Wireless Sales Representative to join our growing team in Detroit. This is ... In person Company Description Cricket Wireless Authorized Retailer: We specialize in selling ...

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Cricket Wireless Sales Representative information

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$10

$22

$40

How much do cricket wireless sales representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for cricket wireless sales representative in the United States is $22.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $28.61 per hour, depending on experience, location, and employer.

What are some common challenges faced by Cricket Wireless sales representatives, and how can they be addressed?

Cricket Wireless Sales Representatives often encounter challenges such as meeting sales targets, handling diverse customer needs, and staying updated on the latest devices and promotions. Success in this role requires strong communication skills, adaptability, and a proactive approach to learning about new products. Representatives can overcome these challenges by participating in ongoing training, collaborating closely with team members, and seeking feedback from managers to improve their sales techniques and customer service.

What is the difference between Cricket Wireless Sales Representative vs Verizon Wireless Sales Associate?

AspectCricket Wireless Sales RepresentativeVerizon Wireless Sales Associate
Required CredentialsHigh school diploma or equivalent; sales experience preferredHigh school diploma or equivalent; sales experience preferred
Work EnvironmentRetail stores, customer service, sales floorRetail stores, customer service, sales floor
Employer & Industry UsageCricket Wireless stores, part of AT&TVerizon stores, part of Verizon Communications
Common Search & ComparisonYesYes

The Cricket Wireless Sales Representative and Verizon Wireless Sales Associate roles share similar credentials, work environments, and industry usage. Both positions involve retail sales, customer service, and working in wireless store environments. The main differences lie in the employer brands and specific product lines. Candidates often compare these roles when exploring opportunities in the wireless retail industry, making the comparison relevant for job seekers interested in either company.

What is a Cricket Wireless sales representative?

Cricket Wireless Sales Representatives are customer service and sales professionals who work at Cricket Wireless retail locations. Their main responsibilities include assisting customers with selecting wireless plans and devices, activating services, processing payments, and addressing customer inquiries or issues. They also educate customers about promotional offers and troubleshoot basic technical problems. These representatives play a key role in ensuring a positive customer experience and meeting sales targets.

What are the key skills and qualifications needed to thrive as a Cricket Wireless sales representative?

To thrive as a Cricket Wireless Sales Representative, you need strong sales acumen, customer service skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, mobile device technology, and inventory management tools is typically required. Excellent communication, active listening, and problem-solving abilities help you connect with customers and address their needs effectively. These skills are crucial for driving sales, ensuring customer satisfaction, and supporting the store's overall success.
More about Cricket Wireless Sales Representative jobs
What cities are hiring for Cricket Wireless Sales Representative jobs? Cities with the most Cricket Wireless Sales Representative job openings:
What states have the most Cricket Wireless Sales Representative jobs? States with the most job openings for Cricket Wireless Sales Representative jobs include:
Infographic showing various Cricket Wireless Sales Representative job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $47,056 per year, or $22.6 per hour.

$13 - $17/hr

Full-time, Part-time

Medical, Retirement

Re-posted 27 days ago


Job description

Overview
We are seeking a dynamic Wireless Sales Representative to join our team here at Cricket! The ideal candidate will have a passion for customer service and sales, with the ability to thrive in a fast-paced retail environment.
Job Summary

As a Wireless Sales Representative for Cricket, your primary responsibility is to connect with potential customers to promote products and achieve sales targets. You will use your communication skills to engage customers, provide product information, and guide them through the purchase process.

Responsibilities

  • Engage with customers to provide outstanding service and assistance
  • Utilize phone etiquette to handle inquiries and customer calls
  • Demonstrate products and conduct product demos to showcase features
  • Operate Point of Sale (POS) systems for transactions
  • Maintain a clean and organized sales floor
  • Utilize basic math skills for cash handling and transactions
  • Supervise store activities when needed
  • Effectively communicate product information and promotions to customers
  • Implement upselling techniques to maximize sales opportunities
Product Knowledge
  • Develop a comprehensive understanding of the company's Cricket product line.
  • Stay informed about industry trends, new product releases, and competitor offerings.

Customer Engagement

  • Engage customers in meaningful conversations to identify their needs and preferences.
  • Effectively communicate how cricket products can meet customer requirements.
Sales Consultation
  • Conduct needs assessments to recommend suitable products based on customer input. Address customer concerns, provide additional information, and overcome objections.
  • Utilize effective sales techniques to close deals and achieve individual and team sales targets.
  • Manage the entire sales process, from initial contact to order completion.
  • Build customer relationships for potential future sales opportunities. Retention is important to us at Delphos Wireless!

Sales Reporting

  • Keep accurate and detailed records of customer interactions, sales activities, and outcomes.
  • Provide regular reports on sales performance, highlighting achievements and areas for improvement. Join meeting huddles to help report these sales and report trends.

Qualifications

  • Proven experience in phone sales, telemarketing, or a related field.
  • Excellent verbal communication skills with a persuasive and friendly demeanor.
  • Results-oriented with a demonstrated ability to meet or exceed sales targets.

Education

  • High school diploma or equivalent. Additional education in sales or marketing is a bonus.

Training

  • Comprehensive training on product knowledge, sales techniques, and company procedures will be provided.

Job Types: Full-time, Part-time

Pay: $13.00 - $17.00 per hour

*Bilingual (Spanish) is a plus.

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Health insurance
  • Compensation package:
  • Bonus opportunities
  • Commission pay
  • Monthly bonus
  • Uncapped commission

Schedule:

  • Monday to Sunday
  • Weekends as needed
Travel Requirement
  • Travel
  • Able to drive to other nearby locations a plus