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Credit Union Jobs in Raleigh, NC (NOW HIRING)

Latino Credit Union

Bilingual Teller I (Garner)

Raleigh, NC · On-site

$15.50 - $19.50/hr

Promotes other credit union products and services Administration: Maintains work and teller stations organized, performs accurate balancing procedures and other tasks. * Balances cash drawer and coin ...

Latino Credit Union

Bilingual Teller I (Garner)

Raleigh, NC · On-site

$15.50 - $19.50/hr

Promotes other credit union products and services Administration: Maintains work and teller stations organized, performs accurate balancing procedures and other tasks. * Balances cash drawer and coin ...

Latino Credit Union

Bilingual Teller I (Garner)

Raleigh, NC · On-site

$15.50 - $19.50/hr

Promotes other credit union products and services Administration: Maintains work and teller stations organized, performs accurate balancing procedures and other tasks. * Balances cash drawer and coin ...

Latino Credit Union

Bilingual Teller I (Garner)

Raleigh, NC · On-site

$15.50 - $19.50/hr

Promotes other credit union products and services Administration: Maintains work and teller stations organized, performs accurate balancing procedures and other tasks. * Balances cash drawer and coin ...

Civic Credit Union

Collections Specialist II

Raleigh, NC · On-site

$18 - $24.25/hr

Contact Credit Union Members regarding loans in default via phone, email, and text message. * Provide primary support for all incoming and outgoing call efforts to support delinquency and loss ...

Civic Credit Union

Collections Specialist I

Raleigh, NC · On-site

$18 - $24.25/hr

Contact Credit Union Members regarding loans in default via phone, email, and text message. * Provide primary support for all incoming and outgoing call efforts to support delinquency and loss ...

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How much do credit union jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for credit union in Raleigh, NC is $31.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.70 per hour, depending on experience, location, and employer.

What are the common job titles in credit unions?

Common job titles in credit unions include tellers, loan officers, member service representatives, branch managers, financial advisors, and back-office staff. These roles require customer service skills, financial knowledge, and often relevant certifications or licenses. Positions vary from entry-level to management, supporting daily operations and member needs.

What are the key skills and qualifications needed to thrive as a credit union member service representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong financial knowledge, attention to detail, and typically a background in banking or customer service. Familiarity with banking software, cash handling systems, and compliance regulations is often required. Exceptional communication, problem-solving, and interpersonal skills help you build trust and effectively serve members. These skills and qualities are vital to ensuring accurate transactions, regulatory compliance, and a positive member experience.

What is the difference between Credit Union vs Loan Officer?

AspectCredit UnionLoan Officer
CredentialsTypically requires high school diploma or equivalent; some roles may need financial certificationsRequires high school diploma; often needs mortgage or loan origination licenses
Work EnvironmentNon-profit financial cooperative, community-focusedBanking or lending institutions, sales-driven environment
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, lending firms
Common Search/ComparisonYesYes

While credit union employees focus on member services and financial products within a cooperative setting, loan officers primarily evaluate and approve loan applications for banks or lending companies. Both roles require financial knowledge, but their work environments and objectives differ, with credit unions emphasizing community and member relations, and loan officers concentrating on lending and sales.

What are some common challenges faced by employees working at a credit union, and how are they typically addressed?

Employees at credit unions often face challenges such as managing a high volume of member inquiries, staying updated with regulatory changes, and ensuring personalized service in a fast-paced environment. To address these, credit unions typically provide ongoing training, emphasize teamwork, and utilize up-to-date technology to streamline processes. Many credit unions also foster a collaborative culture, encouraging staff to share knowledge and support one another, which helps employees deliver excellent service while staying compliant with industry standards.

How hard is it to work at a credit union?

Working at a credit union as a staff member typically involves customer service, financial knowledge, and attention to detail. The job can be demanding during busy hours and may require certifications or training in financial services. Overall, it depends on the role and individual skills, but it generally requires professionalism and good communication skills.

What is a credit union?

A credit union is a member-owned financial cooperative that provides banking services like savings accounts, loans, and credit cards. Unlike banks, credit unions are nonprofit organizations, and any profits are returned to members through lower fees and better interest rates. Membership is typically based on a common bond, such as where you work, live, or your association with a particular group. Credit unions are regulated and insured, making them a safe place for your money. They often focus on personalized service and community involvement.
What are the most commonly searched types of Credit jobs in Raleigh, NC? The most popular types of Credit jobs in Raleigh, NC are:
What are popular job titles related to Credit Union jobs in Raleigh, NC? For Credit Union jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Credit Union jobs in Raleigh, NC look for? The top searched job categories for Credit Union jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Credit Union jobs? Cities near Raleigh, NC with the most Credit Union job openings:
Credit Union jobs near you
Infographic showing various Credit Union job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 82% In-person, 9% Hybrid, and 9% Remote job distribution, with an average salary of $65,907 per year, or $31.7 per hour.

Associate Credit Reporting Specialist

State Employees' Credit Union

Raleigh, NC • On-site

Full-time

Posted 9 days ago

State Employees' Credit Union (North Carolina) rating

8.2

Company rating: 8.2 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Position Overview:
To work directly with seasoned Credit Reporting Specialists, utilizing knowledge of the Fair Credit Reporting Act (FCRA) and related regulations, along with knowledge of Metro 2® furnishing rules, to ensure the accuracy and integrity of SECU credit reporting data for SECU members, by researching and responding to credit reporting disputes. To provide exceptional member service through the quality of the work completed for the membership.
Essential Responsibilities:
  • (70%) Works under general supervision and follows established policies, procedures and requirements under the FCRA and Metro 2® furnishing requirements to investigate and respond to direct and indirect consumer credit disputes. Validates credit reporting data for SECU and process corrections when necessary, ensuring a positive member experience.
  • (15%) Communicates with members and member-facing staff on status of credit dispute matters, including researching reporting concerns and acting on resolution.
  • (10%) Develop credit reporting knowledge -- Complete training on credit reporting basics, federal CDIA guidance, Metro2® reporting standards, and SECU policies and procedures related to furnishing and disputing credit data.
  • (5%) Complete required learning modules and continuing education requirements.

Required Education & Experience (Knowledge, Skills, & Abilities):
  • Minimum education: HS Diploma or GED
  • Minimum direct experience: 0-2 years of credit reporting experience
  • Demonstrated ability to complete tasks within stringent time requirements
  • Must be able to use available resources to locate and acquire information regarding regulations and SECU policies and guidelines
  • Must be willing to engage in ongoing training and professional development
  • Ability to comprehend and carry out verbal and written instructions
  • High attention to detail
  • Excellent verbal and written communication skills
  • Ability to cooperate and collaborate with co-workers and others
  • Experience using Microsoft Office products
  • Proficiency in data entry

Preferred Education & Experience (Knowledge, Skills, & Abilities):
  • Prefer a four-year degree
  • Prefer one year of direct credit reporting experience
  • A general knowledge of loan originations and loan servicing systems
  • A general knowledge of lending compliance and relevant regulations, including FCRA, FACTA, GLB, BSA, ECOA, and UDAAP, as related to ensuring fair and accurate credit reporting
  • Experience using e-Oscar or credit dispute management software
  • Experience using Data Studio or equivalent data furnishing validation software
  • Experience operating in a highly regulated role

Job Environment & Physical Requirements:
  • Hybrid work environment allowing remote work and requiring work from our Raleigh office at least 3 days per month
  • Must be able to sit for prolonged periods of time
  • Must be able to use a telephone for prolonged periods of time
  • Must be able to use a computer for prolonged periods of time

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

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