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Credit Union Jobs in Appleton, WI (NOW HIRING)

Capital Credit Union

Member Solutions Specialist

Green Bay, WI · On-site

$16 - $20.25/hr

Position Purpose Upholds the Credit Union's mission of "We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve" by working with members to ...

Capital Credit Union

SVP Operations

Green Bay, WI · On-site

Position Purpose Upholds the Credit Union's mission of "We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve" the SVP Operations is a ...

Capital Credit Union

SVP Operations

Green Bay, WI

Position Purpose Upholds the Credit Union's mission of "We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve" the SVP Operations is a ...

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See Appleton, WI salary details

$12

$31

$93

How much do credit union jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for credit union in Appleton, WI is $31.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $18.75 per hour, depending on experience, location, and employer.

What is a credit union?

A credit union is a member-owned financial cooperative that provides banking services like savings accounts, loans, and credit cards. Unlike banks, credit unions are nonprofit organizations, and any profits are returned to members through lower fees and better interest rates. Membership is typically based on a common bond, such as where you work, live, or your association with a particular group. Credit unions are regulated and insured, making them a safe place for your money. They often focus on personalized service and community involvement.

What are the key skills and qualifications needed to thrive as a credit union member service representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong financial knowledge, attention to detail, and typically a background in banking or customer service. Familiarity with banking software, cash handling systems, and compliance regulations is often required. Exceptional communication, problem-solving, and interpersonal skills help you build trust and effectively serve members. These skills and qualities are vital to ensuring accurate transactions, regulatory compliance, and a positive member experience.

What are some common challenges faced by employees working at a credit union, and how are they typically addressed?

Employees at credit unions often face challenges such as managing a high volume of member inquiries, staying updated with regulatory changes, and ensuring personalized service in a fast-paced environment. To address these, credit unions typically provide ongoing training, emphasize teamwork, and utilize up-to-date technology to streamline processes. Many credit unions also foster a collaborative culture, encouraging staff to share knowledge and support one another, which helps employees deliver excellent service while staying compliant with industry standards.

What is the difference between Credit Union vs Loan Officer?

AspectCredit UnionLoan Officer
CredentialsTypically requires high school diploma or equivalent; some roles may need financial certificationsRequires high school diploma; often needs mortgage or loan origination licenses
Work EnvironmentNon-profit financial cooperative, community-focusedBanking or lending institutions, sales-driven environment
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, lending firms
Common Search/ComparisonYesYes

While credit union employees focus on member services and financial products within a cooperative setting, loan officers primarily evaluate and approve loan applications for banks or lending companies. Both roles require financial knowledge, but their work environments and objectives differ, with credit unions emphasizing community and member relations, and loan officers concentrating on lending and sales.

What are the most commonly searched types of Credit jobs in Appleton, WI?

The most popular types of Credit jobs in Appleton, WI are:

What are popular job titles related to Credit Union jobs in Appleton, WI?

For Credit Union jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Credit Union jobs in Appleton, WI look for?

The top searched job categories for Credit Union jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Credit Union jobs?

Cities near Appleton, WI with the most Credit Union job openings:

Credit Union jobs near you
Infographic showing various Credit Union job openings in Appleton, WI as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $66,154 per year, or $31.8 per hour.

Member Solutions Specialist

Capital Credit Union

Green Bay, WI • On-site

$16 - $20.25/hr

Full-time

Re-posted 23 days ago

Job description

Position Purpose
Upholds the Credit Union's mission of "We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve" by working with members to obtain payment or use the credit unions tools to make arrangements that result in a solution on delinquent accounts. Prepares and administers the necessary legal work to ensure payment on accounts including, but not limited to legal filings, repossession, and bankruptcy management.
Essential Responsibilities
  • Assists members in person and by telephone by operating an on-line teller terminal to view their account and help determine payment arrangements.
  • Quickly and accurately processes the information necessary to recommend for repossession.
  • Accurately prepares the paperwork necessary to obtain payment on account, including but not limited to right-to-cures.
  • Works with members who have payment protection on their loans to ensure that a disability payment claim is completed and continues to monitor the account until the delinquency has been resolved.
  • Talks with members about their debts and financial concerns and assists them in making payment arrangements through offering different options that could include modifications or possible refinance
  • Administers the Overdraft Privilege Program.
  • Handles questions and concerns regarding CPI insurance.
  • May train new employees.
  • May cross-train in Member Solutions Supervisor job duties and functions and provide back-up to that area as needed.
  • May cross-train in preparing the necessary paperwork to file various legal claims.
  • Prepares the necessary paperwork to file claims for Chapter 7&13 and Chapter 128 bankruptcies.
  • Prepares condition reports on vehicles returned to the Credit Union and prepares the vehicles for resale including notices to sell and deficiency letters.

Necessary Experience and Qualifications
  • Ability to read, write, and comprehend detailed and sometimes technical instructions, short correspondence, and memos and ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals as normally acquired through completion of a high school education.
  • Ability to operate an on-line computer terminal (including a good working knowledge of the core computer system and E-Mail) and adding machine normally acquired through a basic course or one to three months of on-the-job experience.
  • Working knowledge of the products, services, and procedures needed to read and comprehend transactions as normally acquired through three to six months of on-the-job experience, at least one of which is with the Credit Union.
  • Ability to concentrate and pay close attention to detail for over fifty percent of work time. Must be able to closely examine documentation. Requires a high degree of accuracy.
  • Analytical ability necessary to research and resolve payment eligibility questions and help make strong decisions.
  • Interpersonal skills necessary to deal effectively and efficiently with a diverse group of members and employees in stressful situations. Requires communication/listening skills necessary to effectively obtain necessary information to make payment eligibility decisions.

Work Environment and Physical Requirements
  • Office environment with moderate level of noise
  • Frequent use of telephone, copier, computer, fax machine and other office machines
  • Prolonged sitting or standing
  • Frequent mental and visual concentration
  • Minimal lifting of up to 25 pounds

The above statements are intended to describe the general nature and level of the work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, or requirements.
Capital Credit Union is an Equal Opportunity Employer. We participate in E-Verify. Click the Learn more about Capital Credit Union link below for more information, as well as information on employee rights under the Family Medical Leave Act and the Employee Polygraph Protection Act.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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