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Floating Universal Banker Jobs in Appleton, WI (NOW HIRING)

Nicolet National Bank

Floating Universal Banker I (Teller)

WI · On-site

$17.50 - $22/hr

The Universal Banker I plays a key role in driving new customers and business while expanding existing relationships for Nicolet and your branch, serving as a trusted frontline advisor who reflects ...

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Floating Universal Banker information

See Appleton, WI salary details

$12

$19

$25

How much do floating universal banker jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for floating universal banker in Appleton, WI is $19.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $21.11 per hour, depending on experience, location, and employer.

What is the difference between Floating Universal Banker vs Personal Banker?

AspectFloating Universal BankerPersonal Banker
CredentialsTypically requires banking experience and basic financial certificationsRequires similar credentials, often with additional sales or customer service training
Work EnvironmentWorks across multiple branches, handling diverse customer needsPrimarily based at a single branch, focusing on individual client relationships
Employer & Industry UsageCommon in large banks with multiple branchesStandard role in retail banking
Comparison Search IntentOften compared for versatility and mobilityCompared for personalized customer service

The Floating Universal Banker and Personal Banker roles share similar credentials and industry usage. However, the Floating Universal Banker works across multiple branches, providing flexible support, while the Personal Banker focuses on building relationships at a single location. Both roles require customer service skills and banking knowledge, but their work environments differ significantly.

What are popular job titles related to Floating Universal Banker jobs in Appleton, WI? For Floating Universal Banker jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Floating Universal Banker jobs in Appleton, WI look for? The top searched job categories for Floating Universal Banker jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Floating Universal Banker jobs? Cities near Appleton, WI with the most Floating Universal Banker job openings:
Floating Universal Banker jobs near you
Floating Universal Banker I (Teller)

Floating Universal Banker I (Teller)

Nicolet National Bank

Grand Chute, WI • On-site

$17.50 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Nicolet National Bank rating

8.1

Company rating: 8.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

64th of 170 rated banks

Job description

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.
The Universal Banker I plays a key role in driving new customers and business while expanding existing relationships for Nicolet and your branch, serving as a trusted frontline advisor who reflects Nicolet's culture, values, and commitment to an exceptional customer experience.
In this role, you provide efficient, accurate teller services; deliver strong customer service across all channels; educate customers on digital tools; and proactively identify financial needs to recommend appropriate solutions. You also play a critical role in referring customers to Personal Bankers and lending specialists for deposit accounts, consumer loans, home equity loans, and credit cards. You help sustain branch performance through relationshipbuilding, needsbased referrals, operational accuracy, and compliance excellence.
As a Universal Banker I, you will:
Customer Experience & Relationship Building:
  • Provide welcoming and professional service across inperson, phone, and digital channels.
  • Engage customers in needsbased conversations to understand goals and introduce appropriate solutions.
  • Deliver prompt assistance for routine servicing inquiries; escalate or refer as needed.
  • Build trust by following through on requests and ensuring customers feel valued.
  • Contribute to the achievement of business objectives by conducting internal and external sales calls and other business development activities.
Teller Operations & Cash Management:
  • Accurately process deposits, withdrawals, loan payments, transfers, cashier's checks, and other transactions.
  • Maintain proper cash handling, dualcontrol procedures, balancing routines, and vault/ATM support as assigned.
  • Identify suspicious activity, follow fraudprevention steps, and escalate concerns promptly.
Customer Referrals & Product Education:
  • Identify customer needs and refer opportunities to Personal Bankers or lending specialists for new accounts, consumer loans, home equity loans/lines, and credit cards.
  • Educate customers on digital tools such as mobile banking, online banking, and estatements.
  • Support achievement of branch sales and referral goals through disciplined engagement and followup.
Problem Resolution & Support:
  • Research and resolve routine issues such as transaction discrepancies, fee questions, and debitcard concerns within authority.
  • Escalate more complex servicing matters to Personal Bankers or leadership.
Operational Excellence, Risk & Compliance:
  • Adhere to operational standards, security practices, and regulatory requirements including BSA/AML, KYC, OFAC, Reg CC, and Reg E.
  • Protect customer data, ensure confidentiality, and follow documentation procedures.
  • Maintain auditready accuracy in all teller work and branch support tasks.
Team Collaboration & Community Engagement:
  • Participate in daily huddles and collaborate with team members to meet branch goals.
  • Support community outreach efforts and represent Nicolet in local engagement activities.
  • Assist with branch operations needs such as supplies, scheduling coverage, or special projects.
General:
  • Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  • Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  • Performs all other duties as assigned.

Qualifications:
  • High school diploma or equivalent required.
  • 1+ years of cashhandling and customerservice experience required.
  • Prior banking or retail financialservices experience preferred.
  • Strong customerservice, communication, and interpersonal skills.
  • Accuracy, attention to detail, and strong cashhandling discipline.
  • Ability to identify customer needs and confidently make referrals.
  • Working knowledge of deposit products, digital tools, and basic banking services.
  • Ability to manage multiple tasks in a fastpaced environment.
  • Proficiency with banking systems, digital platforms, and Microsoft Office.
Benefits:
  • Medical, Dental, Vision, & Life Insurance
  • 401(k) with a company match
  • PTO & 11 1/2 Paid Holidays

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer/Veterans/Disabled

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