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Credit Union Collection Manager Jobs in Appleton, WI

Capital Credit Union

Member Solutions Specialist

Green Bay, WI · On-site

$16 - $20.25/hr

Position Purpose Upholds the Credit Union's mission of "We do the right thing one member, one ... management. Essential Responsibilities * Assists members in person and by telephone by operating an ...

Capital Credit Union

SVP Operations

Green Bay, WI · On-site

Position Purpose Upholds the Credit Union's mission of "We do the right thing one member, one ... Risk Management and Compliance * Work closely with Enterprise Risk Management to ensure compliance ...

Capital Credit Union

SVP Operations

Green Bay, WI · On-site

Position Purpose Upholds the Credit Union's mission of "We do the right thing one member, one ... Risk Management and Compliance * Work closely with Enterprise Risk Management to ensure compliance ...

Capital Credit Union

Member Solutions Specialist

Green Bay, WI · On-site

$16 - $20.25/hr

Position Purpose Upholds the Credit Union's mission of "We do the right thing one member, one ... management. Essential Responsibilities * Assists members in person and by telephone by operating an ...

Capital Credit Union

ITS Desktop Technician

De Pere, WI · On-site

$19.50 - $24.75/hr

Position Purpose Upholds the Credit Union's mission of "We do the right thing one member, one ... Project management skills with an understanding of how to define, document and track goals, scope ...

Capital Credit Union

ITS Desktop Technician

De Pere, WI · On-site

$19.50 - $24.75/hr

Position Purpose Upholds the Credit Union's mission of "We do the right thing one member, one ... Project management skills with an understanding of how to define, document and track goals, scope ...

Capital Credit Union

Cybersecurity Manager

De Pere, WI · On-site +1

$107K - $144K/yr

Position Purpose Upholds the Credit Union's mission of "We do the right thing one member, one ... This role involves managing a team of cybersecurity professionals overseeing day to day operations ...

Capital Credit Union

Cybersecurity Manager

De Pere, WI · On-site

$107K - $144K/yr

Position Purpose Upholds the Credit Union's mission of "We do the right thing one member, one ... This role involves managing a team of cybersecurity professionals overseeing day to day operations ...

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All JobsCredit Union Collection JobsCredit Union Collection Manager JobsCredit Union Collection Manager Jobs in Appleton, WI

Credit Union Collection Manager information

See Appleton, WI salary details

$30.2K

$57.3K

$106.4K

How much do credit union collection manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for credit union collection manager in Appleton, WI is $57,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $63,900.00 per year, depending on experience, location, and employer.

What does a Credit Union Collection Manager do?

A Credit Union Collection Manager oversees the collections department within a credit union, ensuring that delinquent loans and accounts are handled efficiently and in compliance with regulations. They develop and implement policies for recovering overdue payments, supervise collections staff, and communicate with members to arrange payment plans or resolve outstanding debts. Their goal is to minimize losses for the credit union while maintaining positive member relationships.

What are some common challenges faced by a Credit Union Collection Manager, and how can they be effectively addressed?

A Credit Union Collection Manager often faces challenges such as managing delinquent accounts while maintaining positive member relationships, staying compliant with evolving regulations, and balancing collection goals with member service. Navigating these issues requires strong communication skills, up-to-date knowledge of relevant laws, and the ability to develop effective repayment solutions tailored to members' situations. Building a collaborative team environment and leveraging technology for account tracking can also help streamline processes and improve overall collection outcomes.

What are the key skills and qualifications needed to thrive as a Credit Union Collection Manager, and why are they important?

To thrive as a Credit Union Collection Manager, you need a solid understanding of loan servicing, debt collection laws, and credit analysis, often supported by a degree in finance or business and relevant experience. Familiarity with collection management software, credit reporting systems, and regulatory compliance tools is typically required. Strong negotiation, problem-solving, and leadership skills help effectively manage collections staff and handle sensitive member interactions. These abilities are crucial for minimizing losses, maintaining regulatory compliance, and supporting positive member relationships within the credit union.
What job categories do people searching Credit Union Collection Manager jobs in Appleton, WI look for? The top searched job categories for Credit Union Collection Manager jobs in Appleton, WI are:
Credit Union Collection Manager jobs near you
Member Solutions Collections Supervisor

Member Solutions Collections Supervisor

CoVantage Credit Union

De Pere, WI • On-site

Full-time

Re-posted 8 days ago

CoVantage Credit Union rating

8.6

Company rating: 8.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Do you have experience in collection and recovery solutions at a financial institution and are you looking to advance into a more meaningful career? CoVantage Credit Union is seeking a full time Member Solutions Collections Supervisor! This individual will provide general leadership and direction to the Member Solutions Consumer Specialist staff, implementing approved collection policies and procedures to ensure the appropriate handling of high-risk loans while minimizing losses and collection expenses for the credit union. Join CoVantage and become part of a growing mission-based organization that takes pride in helping members experiencing financial challenges.

As a CoVantage team member, you’ll receive a 401k employer match of up to 200%, a bonus of annual salary up to 8%, a generous employer HSA contribution, and paid time off for community service.

Job Duties:

  • Develop and implement the Member Solutions department policies and procedures consistent with applicable laws and regulations to be used throughout CoVantage offices
  • Coordinate and delegate workload while providing mentorship, coaching and support to Consumer Specialists including routine one-on-one training
  • Organizes time and resources ensuring the consumer collectors’ time is spent effectively working with members and accounts are being followed up on appropriately
  • Ensures self and staff remain up-to-date and informed in credit union policy and procedures including legal aspects of collecting, filing insurance claims, sending demands and right to cure notices, as well as collection laws including applicable FDCPA and bankruptcy laws

This individual may be expected to work required late night shifts per week and Saturdays as indicated on the Member Solutions schedule.

Qualifications:

  • Associate’s Degree or 5 years’ experience in consumer collections and/or loan processing/servicing or other customer service within a financial institution
  • Have a valid driver’s license as some travel is required
  • Knowledge around Bankruptcy laws including bankruptcy 7 and 13 and experience working with bankruptcy situations and attorneys
  • General knowledge of federal and state applicable collection laws and regulations
  • General exposure of the liquidation of foreclosed property and possession of collateral on commercial and consumer loans
  • Basic understanding of repossession law and requirements
  • Minimum 3 years supervisory/management experience desired
  • Strong written and verbal communication skills with the ability to work in direct, professional contact with a wide variety of people on a daily basis
  • General understanding of the handling of small claims actions for a financial institution
  • Candidates able to read, write, and speak Spanish are strongly encouraged to apply

Depending on the qualifications and experience of applicants, CoVantage may elect to modify or change this position and/or job title without reposting the opportunity.

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