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Credit Union Collection Manager Jobs in Appleton, WI

CoVantage Credit Union

Accountant Specialist

De Pere, WI

$20.50 - $27.75/hr

Join CoVantage Credit Union as an Accounting Specialist and play a key role in keeping our ... Supports core accounting functions including balance sheet management, accounts payable, tax ...

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All JobsCredit Union Collection JobsCredit Union Collection Manager JobsCredit Union Collection Manager Jobs in Appleton, WI

Credit Union Collection Manager information

See Appleton, WI salary details

$30.2K

$57.3K

$106.4K

How much do credit union collection manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for credit union collection manager in Appleton, WI is $57,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $63,900.00 per year, depending on experience, location, and employer.

What does a Credit Union Collection Manager do?

A Credit Union Collection Manager oversees the collections department within a credit union, ensuring that delinquent loans and accounts are handled efficiently and in compliance with regulations. They develop and implement policies for recovering overdue payments, supervise collections staff, and communicate with members to arrange payment plans or resolve outstanding debts. Their goal is to minimize losses for the credit union while maintaining positive member relationships.

What are some common challenges faced by a Credit Union Collection Manager, and how can they be effectively addressed?

A Credit Union Collection Manager often faces challenges such as managing delinquent accounts while maintaining positive member relationships, staying compliant with evolving regulations, and balancing collection goals with member service. Navigating these issues requires strong communication skills, up-to-date knowledge of relevant laws, and the ability to develop effective repayment solutions tailored to members' situations. Building a collaborative team environment and leveraging technology for account tracking can also help streamline processes and improve overall collection outcomes.

What are the key skills and qualifications needed to thrive as a Credit Union Collection Manager, and why are they important?

To thrive as a Credit Union Collection Manager, you need a solid understanding of loan servicing, debt collection laws, and credit analysis, often supported by a degree in finance or business and relevant experience. Familiarity with collection management software, credit reporting systems, and regulatory compliance tools is typically required. Strong negotiation, problem-solving, and leadership skills help effectively manage collections staff and handle sensitive member interactions. These abilities are crucial for minimizing losses, maintaining regulatory compliance, and supporting positive member relationships within the credit union.
What job categories do people searching Credit Union Collection Manager jobs in Appleton, WI look for? The top searched job categories for Credit Union Collection Manager jobs in Appleton, WI are:
Credit Union Collection Manager jobs near you
Lending Analytics & Risk Analyst

Lending Analytics & Risk Analyst

Community First Credit Union

Neenah, WI • On-site

Full-time

Posted 7 days ago

Job description

As the Lending Analytics & Risk Analyst with Community First Credit Union, you'll be the analytical engine behind our consumer lending team - analyzing portfolio performance, managing credit risk strategies, and supporting the automated systems that power our underwriting. This role combines portfolio analytics, credit risk management, and lending operations to optimize loan growth while keeping risk in check.
This role blends sharp analytical thinking with cross-functional collaboration. If you're motivated by monitoring portfolio trends, evaluating underwriting effectiveness, and turning data into recommendations that shape how Community First Credit Union lends, this might be your right next step.
As the Lending Analytics & Risk Analyst with CFCU, you will:
  • Monitor portfolio performance and risk. Analyze delinquency, default, charge-off, recovery, and prepayment trends, segment the portfolio by credit score, product, and geography, forecast loan growth and losses, and conduct stress testing and scenario analyses.
  • Shape decisioning. Manage and maintain automated underwriting rules within the Loan Origination System, evaluate and optimize credit policies and scorecard thresholds, analyze approval, decline, and funding rates, and test and implement underwriting rule changes.
  • Deliver analytics that drive decisions. Build dashboards, reports, and scorecards for lending and executive leadership, analyze loan application funnel metrics, perform ad hoc analyses to support strategic initiatives, and use data visualization tools to communicate trends.
  • Uphold compliance and governance. Support fair lending, regulatory compliance, and model governance requirements, assist with internal and external audits, and document underwriting policies and analytical methodologies.
  • Collaborate across the organization. Partner with Lending, Risk, Finance, Operations, and IT teams, provide analytical support for new product development, and present findings and recommendations to management and executive stakeholders.

We are looking for a combination of:
  • Bachelor's degree in Finance, Economics, Statistics, Mathematics, Data Analytics, or Business preferred; an equivalent combination of education and experience will be considered.
  • 2+ years of experience in consumer lending, credit risk, portfolio analytics, banking, or financial services.
  • Strong analytical and quantitative problem-solving skills.
  • Proficiency in advanced spreadsheet modeling.
  • Experience working with loan origination systems and lending data.
  • Strong written and verbal communication skills.
  • Experience managing automated underwriting rules or credit decision engines preferred.
  • Knowledge of consumer lending products, credit bureau data, and underwriting practices preferred.
  • Experience with data visualization platforms such as Tableau or Power BI preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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