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Credit Union Collection Manager Jobs in Appleton, WI

Community First Credit Union

Branch Manager

Neenah, WI · On-site

As a Branch Manager with Community First, you will get to: * Provide outstanding quality service by ... Insure these deposit accounts are performed within the policies and procedures of the credit union

CoVantage Credit Union

VP Commercial Lending 2

WI · On-site

Analyze financials and underwrite commercial loan requests in accordance with credit union policies. * Manage and collect assigned loan portfolios, including working with members facing financial ...

Capital Credit Union

Mortgage Lender

Green Bay, WI · On-site

Position Purpose Upholds the Credit Union's mission of "We do the right thing one member, one ... other management team members. * Actively attends meetings and training sessions to remain up to ...

Capital Credit Union

Mortgage Lender

Green Bay, WI · On-site

Position Purpose Upholds the Credit Union's mission of "We do the right thing one member, one ... other management team members. * Actively attends meetings and training sessions to remain up to ...

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All JobsCredit Union Collection JobsCredit Union Collection Manager JobsCredit Union Collection Manager Jobs in Appleton, WI

Credit Union Collection Manager information

See Appleton, WI salary details

$30.2K

$57.3K

$106.4K

How much do credit union collection manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for credit union collection manager in Appleton, WI is $57,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $63,900.00 per year, depending on experience, location, and employer.

What does a Credit Union Collection Manager do?

A Credit Union Collection Manager oversees the collections department within a credit union, ensuring that delinquent loans and accounts are handled efficiently and in compliance with regulations. They develop and implement policies for recovering overdue payments, supervise collections staff, and communicate with members to arrange payment plans or resolve outstanding debts. Their goal is to minimize losses for the credit union while maintaining positive member relationships.

What are some common challenges faced by a Credit Union Collection Manager, and how can they be effectively addressed?

A Credit Union Collection Manager often faces challenges such as managing delinquent accounts while maintaining positive member relationships, staying compliant with evolving regulations, and balancing collection goals with member service. Navigating these issues requires strong communication skills, up-to-date knowledge of relevant laws, and the ability to develop effective repayment solutions tailored to members' situations. Building a collaborative team environment and leveraging technology for account tracking can also help streamline processes and improve overall collection outcomes.

What are the key skills and qualifications needed to thrive as a Credit Union Collection Manager, and why are they important?

To thrive as a Credit Union Collection Manager, you need a solid understanding of loan servicing, debt collection laws, and credit analysis, often supported by a degree in finance or business and relevant experience. Familiarity with collection management software, credit reporting systems, and regulatory compliance tools is typically required. Strong negotiation, problem-solving, and leadership skills help effectively manage collections staff and handle sensitive member interactions. These abilities are crucial for minimizing losses, maintaining regulatory compliance, and supporting positive member relationships within the credit union.
What job categories do people searching Credit Union Collection Manager jobs in Appleton, WI look for? The top searched job categories for Credit Union Collection Manager jobs in Appleton, WI are:
Credit Union Collection Manager jobs near you
Branch Manager

Branch Manager

Community First Credit Union

Neenah, WI • On-site

Full-time

Re-posted 9 days ago

Job description

As a Branch Manager with Community First, you will get to:
  • Provide outstanding quality service by meeting and speaking with members to identify, match and fulfill financial needs. Those needs are met through delivery of the products and services available within the policies and procedures of the credit union
  • Lead deposit, lending and member service functions for the branch. Ensure duties are performed in accordance with established policies, principles and standards and looks for opportunities to provide exceptional experiences to our members
  • Open and support deposit accounts for members including savings, checking, certificates, money markets, IRA, escrow, and holiday. Insure these deposit accounts are performed within the policies and procedures of the credit union
  • Take loan applications, perform debt ratio/collateral analysis, obtain approval, close loan and complete file
  • Customize protection solutions for all applicable lending products. Meet set individual objective for protected loans and support branch goals. Continue ongoing coaching with lenders to ensure protection solutions are presented to members
  • Evaluate work of employees, conduct performance appraisals, hire new employees and other related personnel functions. Provide training and assistance to employees to ensure efficient and effective delivery of member services
  • Assist Regional Managers in establishing and developing plans to meet or exceed branch goals
  • Interact with members and resolve member complaints and concerns
  • Remain active in member service function to meet member needs including teller transactions, new account transactions and lending transactions

We are looking for a combination of:
  • Bachelor's Degree in banking, business, management, or a related field
  • 5+ years of banking, member service and/or sales experience; 2+ years of leadership experience
  • Exceptional verbal communication skills, as well as advanced ability to multi-task, prioritize, stay organized, and follow up
  • Familiarity with Microsoft office suite, as well as web-based software and financial services platforms
  • Passion for providing outstanding service to our members - internal and external

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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