emergiTEL is hiring a
Senior Operational Risk Manager (SVP / Junior Director) for our client in the
Investment Banking (Corporate & Investment Banking) industry. This is a
Permanent role.
Compensation: $128,000 - $160,000/year base salary + target bonus (20-25%, based on experience)
Location: Montreal, QC (hybrid)
Job Description (English) OverviewTo support the expansion of the bank's activities in the Americas and increased regulatory expectations linked to its transition to a Class 4 Bank in the U.S., our client is seeking a seasoned Senior Operational Risk Manager. The role sits in the second line of defense (2LoD) and is highly hands-on, with strong exposure to day-to-day operational risk management within a Corporate and Investment Banking (CIB) environment.
The position reports functionally to the Head of Operational Risk based in New York and locally to senior management in Montreal. The scope covers both the Canada Branch (light lending activities, approximately 20-25%) and CA Services & Operations (CASO), based in Montreal.
Primary Responsibilities- Act as a 2LoD Operational Risk Manager overseeing business-line and support functions within scope.
- Apply a risk-based approach in close partnership with the 1st Line of Defense (1LoD).
- Monitor, report, and provide independent challenge on operational risks across Canada Branch and CASO.
Incident & Loss Management- Ensure operational risk incidents and losses are properly identified, recorded, escalated, and remediated.
- Perform detailed incident analysis to identify root causes and control gaps.
- Ensure timely follow-up and action plan execution.
Risk Metrics & Indicators- Define, monitor, and report Key Risk Indicators (KRIs) and Key Control Indicators (KCIs).
- Ensure accuracy, consistency, and timeliness of risk metrics.
- Coordinate periodic reporting with Head Office and regional ORM teams.
Risk & Control Self-Assessments (RCSA)- Review, challenge, and validate RCSAs owned by the 1LoD.
- Ensure risks, controls, and mitigation plans accurately reflect the operational reality.
- Drive continuous improvement in risk identification and control effectiveness.
Governance & Committees- Organize, prepare, and present at:
- CASO Internal Control / Operational Risk Committees
- Canada Branch Internal/Permanent Control Committees
- New York CACIB Internal Control Committees
- Prepare semi-annual and annual Internal Control reports for Head Office.
- Participate in various 1LoD and 2LoD committees, providing effective independent challenge.
Leadership & Stakeholder Management- Supervise and mentor one junior Operational Risk Manager.
- Act as a trusted advisor to senior management and heads of departments.
- Influence, challenge, and support leaders to drive risk awareness and control improvements.
- Lead cross-functional discussions and support change initiatives.
Regulatory & Audit Interaction- Support regulatory examinations and ongoing supervisory interactions.
- Manage interactions with Internal Audit / General Inspection.
- Assist in assessing key risk themes, control issues, incidents, and remediation plans.
Methodology & Control Testing- Balance Head Office operational risk frameworks with local and regional regulatory expectations.
- Perform periodic control testing and spot checks.
- Report testing results and remediation progress to governance forums.
Candidate Profile- Minimum 10+ years of Operational Risk experience within a Corporate & Investment Banking (CIB)environment
- Strong knowledge of CIB products and services
- Mandatory experience with Commercial Banking activities:
- Trade Finance
- Structured Finance / Secured Lending
- Receivable / Supply Chain Finance
- Proven ability to work with and influence senior management.
Nice to haves:- Exposure to non-financial risks such as Compliance, Cybersecurity, Third-Party Risk Management, and Data Governance is an asset.
- Excellent analytical, communication, and presentation skills.
- Advanced proficiency with MS Office, especially Excel and PowerPoint; Power BI and VBA are strong assets.
- French is a strong asset.
Description du poste (Francais)Apercu- Soutenir l'expansion des activites de la banque dans les Ameriques et les exigences reglementaires accrues liees a la transition vers une banque de categorie 4 aux Etats-Unis.
- Agir a titre de gestionnaire principal du risque operationnel en 2e ligne de defense (2LoD) dans un environnement de banque d'investissement et de financement des entreprises.
- Relever fonctionnellement du responsable du risque operationnel (New York) et localement de la haute direction a Montreal.
- Portee couvrant la succursale canadienne (environ 20-25 % d'activites de credit leger) et CA Services & Operations (CASO).
Responsabilites principales- Agir comme gestionnaire du risque operationnel en 2LoD pour les lignes d'affaires et fonctions de soutien.
- Appliquer une approche fondee sur les risques en collaboration etroite avec la 1re ligne de defense (1LoD).
- Surveiller, rapporter et exercer un controle independant sur les risques operationnels.
Gestion des incidents et des pertes- Veiller a l'identification, l'enregistrement, l'escalade et la remediation des incidents et pertes.
- Realiser des analyses de causes profondes et identifier les lacunes de controle.
- Assurer le suivi et l'execution des plans d'action.
Indicateurs et mesures de risque- Definir, suivre et rapporter les KRI et KCI.
- Garantir l'exactitude, la coherence et la ponctualite des indicateurs.
- Coordonner les rapports avec le siege social et les equipes ORM regionales.
Autoevaluations des risques et controles (RCSA)- Revoir, challenger et valider les RCSA detenues par la 1LoD.
- S'assurer que les risques, controles et plans d'attenuation refletent la realite operationnelle.
- Favoriser l'amelioration continue de l'efficacite des controles.
Gouvernance et comites- Organiser, preparer et presenter aux comites de controle interne et de risque operationnel (CASO, succursale canadienne et CACIB New York).
- Preparer les rapports semestriels et annuels de controle interne pour le siege social.
- Participer aux comites 1LoD et 2LoD avec un role de challenge independant.
Leadership et gestion des parties prenantes- Encadrer et developper un gestionnaire junior du risque operationnel.
- Agir comme conseiller de confiance aupres de la haute direction.
- Influencer les parties prenantes afin de renforcer la culture de risque et les controles.
- Diriger des discussions transversales et soutenir les initiatives de changement.
Reglementation, audit et tests de controle- Soutenir les examens reglementaires et interactions de supervision.
- Gerer les interactions avec l'audit interne / inspection generale.
- Effectuer des tests de controle periodiques et des verifications ciblees.
- Rapporter les resultats et l'avancement des remediations aux instances de gouvernance.
Profil recherche- Minimum de 10 ans d'experience en risque operationnel en environnement CIB.
- Solide connaissance des produits et services CIB.
- Experience obligatoire en banque commerciale :
- Financement du commerce
- Financement structure / prets garantis
- Financement des creances / chaine d'approvisionnement
- Capacite demontree a influencer la haute direction.
- Connaissance des risques non financiers (conformite, cybersecurite, risques lies aux tiers, gouvernance des donnees) est un atout.
- Excellentes competences analytiques, de communication et de presentation.
- Maitrise avancee d'Excel et PowerPoint; Power BI et VBA sont des atouts.
- Le francais est un atout majeur.
Vacancy Status / Statut du posteThis is an active position currently open for hiring. / Ce poste est activement ouvert au recrutement.
Use of Artificial Intelligence / Utilisation de l'intelligence artificielleNo artificial intelligence (AI) is used in the screening or selection process. All applications are reviewed by our recruitment team. / Aucune intelligence artificielle (IA) n'est utilisee dans le processus de preselection ou de selection. Toutes les candidatures sont examinees par notre equipe de recrutement.
Equal Opportunity / Egalite des chancesemergiTEL is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of background. Hiring decisions are based solely on skills, experience, and qualifications relevant to the role. / emergiTEL s'engage a creer un milieu de travail diversifie et inclusif. Nous accueillons les candidatures de toutes les personnes qualifiees, quel que soit leur parcours. Les decisions d'embauche sont basees uniquement sur les competences, l'experience et les qualifications pertinentes pour le poste.