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Credit Collections Jobs in Spokane, WA (NOW HIRING)

Banner Bank

Collections Counselor II

Spokane, WA

$21.99 - $25.87/hr

As a Collections Counselor II you will be responsible for all collection and recovery activity related to consumer and small business (QuickStep) loans and credit cards. In this role you'll have the ...

Banner Bank

Collections Counselor II

Spokane, WA

$21.99 - $25.87/hr

As a Collections Counselor II you will be responsible for all collection and recovery activity related to consumer and small business (QuickStep) loans and credit cards. In this role you'll have the ...

Corporate Tools

Collections Manager

Post Falls, ID · On-site

$250K/yr

Overview We're looking for an experienced collections leader who can take full ownership of building our collection operations and finally bring order, automation, and strategy to an area we've ...

Glacier Bancorp, Inc.

Credit Analyst I

Spokane, WA

$27.34 - $41.01/hr

Assists commercial lenders with credit analysis and credit approval. The pay range for this position is $27.34 - 41.01 per hour. PRINCIPAL RESPONSIBLITES AND DUTIES: * Prepares and/or oversees the ...

Glacier Bancorp, Inc.

Credit Analyst I

Spokane, WA · On-site

$27.34 - $41.01/hr

Assists commercial lenders with credit analysis and credit approval. The pay range for this position is $27.34 - 41.01 per hour. PRINCIPAL RESPONSIBLITES AND DUTIES: * Prepares and/or oversees the ...

Washington Trust Bank

Credit Analyst I-III

ID · On-site

$67K - $101K/yr

Assists Relationship Managers (RM) in the credit analysis and evaluation process of existing and potential loan customers. Provides analytical support to the RMs under the supervision of more senior ...

Banner Bank

Credit Analyst (remote WA)

Spokane, WA · Remote

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending decisions that support our clients and communities. Your analysis and insights help balance growth with ...

Banner Bank

Credit Analyst (remote WA)

Spokane, WA · On-site +1

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending decisions that support our clients and communities. Your analysis and insights help balance growth with ...

Banner Bank

Credit Analyst (remote WA)

Spokane, WA · Remote

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending decisions that support our clients and communities. Your analysis and insights help balance growth with ...

Banner Bank

Credit Analyst (remote WA)

Spokane, WA · On-site +1

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending decisions that support our clients and communities. Your analysis and insights help balance growth with ...

Horizon Credit Union

Recovery Specialist

Spokane Valley, WA · On-site

$22.07 - $30.89/hr

Secure credit bureau reports. Skip trace on loan accounts * Assist members with delinquent real ... collections SUCCESS LOOKS LIKE Our individual contributor success competencies, coupled with our ...

OneMain Financial

Loan Sales Specialist

Spokane, WA

$17 - $20/hr

Manage the life cycle of loans, including collections activities while maintaining compliance with ... Since 1912, we've looked beyond credit scores to help people get the money they need today and ...

OneMain Financial

Loan Sales Specialist

Spokane, WA

$17 - $20/hr

Sales, Collections or Customer Service experience * Bilingual - Spanish Location: On site The ... Since 1912,we'velooked beyond credit scores to help people get the money they need today and reach ...

OneMain Financial

Loan Sales Specialist

Spokane, WA · On-site

$17 - $20/hr

Sales, Collections or Customer Service experience * Bilingual - Spanish Location: On site The ... Since 1912, we've looked beyond credit scores to help people get the money they need today and ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Spokane, WA · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

URM Stores Inc

Accounts Receivable Specialist

Spokane, WA · On-site

$21 - $25/hr

In this dynamic position, you'll manage business-to-business collections, conduct credit analysis, review aging reports, investigate and resolve account discrepancies, and contribute to impactful ...

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Credit Collections information

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$15

$24

$35

How much do credit collections jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for credit collections in Spokane, WA is $24.82, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $28.17 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What cities near Spokane, WA are hiring for Credit Collections jobs?

Cities near Spokane, WA with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Spokane, WA as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $51,627 per year, or $24.8 per hour.

Collections Counselor II

Banner Bank

Spokane, WA

$21.99 - $25.87/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Banner Bank rating

8.7

Company rating: 8.7 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

23rd of 171 rated banks

Job description

More than 135 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year.

With more than $16 billion in assets and 135 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.

As a Collections Counselor II you will be responsible for all collection and recovery activity related to consumer and small business (QuickStep) loans and credit cards.
In this role you'll have the opportunity to:
  • Responsible for all collection activity on assigned accounts. Collect accounts in a manner to maintain delinquency at acceptable levels and keep loan losses to a minimum.
  • Responsible for completing recommendation forms for all accounts assigned and monitor accounts to see that the Risk Ratings are accurate on an ongoing basis.
  • Responsible for making recommendations for repossession, foreclosure, suit, and other major collection activities. Make recommendations for charge-off and future collection activity.
  • Responsible for handling bankrupt accounts including all correspondence and reporting to the Bankruptcy Court.
  • Responsible for all communications with borrowers regarding collection activity including late notices, collection letters, demand letters, etc.
  • Monitor charged-off loans and Bankcards and provide monthly reporting.
  • Prepare and distribute all reports related to collections.
  • Responsible for ensuring all collection activities comply with policies, procedures, security requirements, and government regulations.
 
Education & Certifications
  • High School Diploma/G.E.D.
Experience
  • 2 or more years of experience in collections
Knowledge, Skills and Abilities
  • Possess a basic knowledge of consumer and small business loans and credit cards.
  • Possess general office skills including proficiency in Microsoft Office. 
  • Demonstrate good verbal and written communication skills.
  • Possess strong sales ability to tactfully resolve delinquent accounts.
  • Possess excellent organizational skills.
  • Knowledge of federal and state laws and regulations relating to consumer & small business lending and credit cards.
 
Compensation & Benefits
  • Targeted starting hourly range (based on experience): $21.99-$25.87
  • Incentive and commission compensation may be awarded for eligible roles
  • Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
  • Paid vacation time, sick time and 11 company paid holidays
  • 401k (with up to 4% match)
  • Tuition reimbursement
  • Get more information at: Employee Benefits | Banner Bank
Review Banner's employee benefits at: Employee Benefits | Banner Bank

Please take time to review Banner Bank's Consent & Privacy notice before applying.

Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.

Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
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