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Credit Collections Jobs in Federal Way, WA (NOW HIRING)

Packaging Corporation of America

SALES REP

Algona, WA · On-site

Responsible for overall account management, which may include recordkeeping, credit applications, forecasts, budgets and credit collections from delinquent accounts. Basic Qualifications: Bachelor ...

First Fed

Commercial Credit Administrator

Seattle, WA · On-site

Manage, supervise and mentor credit administration staff, fostering effective and collaborative working relationships with both internal and external customers. Support bank wide sales and service ...

Washington Trust Bank

Credit Analyst II/III

Tacoma, WA · On-site

As a Credit Analyst, you will play a key role in supporting relationship managers and clients while working alongside an experienced team dedicated to delivering exceptional local banking expertise.

Washington Trust Bank

Credit Analyst II/III

Tacoma, WA · Hybrid

As a Credit Analyst, you will play a key role in supporting relationship managers and clients while working alongside an experienced team dedicated to delivering exceptional local banking expertise.

Zionsbank Corp

Credit Analyst - Seattle, WA

Seattle, WA

$79K - $114K/yr

The Credit Analyst provides top notch customer service to our clients and customers at our Seattlebranch . If you are passionate about being part of a community, being a team player, and helping ...

Banner Bank

Credit Analyst (remote WA)

Bellevue, WA · On-site +1

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending decisions that support our clients and communities. Your analysis and insights help balance growth with ...

Banner Bank

Credit Analyst (remote WA)

Bellevue, WA · On-site +1

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending decisions that support our clients and communities. Your analysis and insights help balance growth with ...

Banner Bank

Credit Analyst (remote WA)

Seattle, WA · On-site +1

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending decisions that support our clients and communities. Your analysis and insights help balance growth with ...

Banner Bank

Credit Analyst (remote WA)

Bellevue, WA · Remote

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending decisions that support our clients and communities. Your analysis and insights help balance growth with ...

My Career Site

Collection Specialist

Auburn, WA · On-site

$20 - $23/hr

Credits and collections are applied * Uncollectible amounts are accounted for * Miscellaneous differences are cleared - Adheres to strict deadlines to complete billing - Support other accounting and ...

Banner Bank

Credit Analyst (remote WA)

Bellevue, WA · Remote

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending decisions that support our clients and communities. Your analysis and insights help balance growth with ...

Banner Bank

Credit Analyst (remote WA)

Seattle, WA · Remote

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending decisions that support our clients and communities. Your analysis and insights help balance growth with ...

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Showing results 21-40

All JobsCredit Collections JobsCredit Collections Jobs in Federal Way, WA

Credit Collections information

See Federal Way, WA salary details

$16

$27

$38

How much do credit collections jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for credit collections in Federal Way, WA is $27.41, according to ZipRecruiter salary data. Most workers in this role earn between $23.37 and $31.15 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What cities near Federal Way, WA are hiring for Credit Collections jobs?

Cities near Federal Way, WA with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Federal Way, WA as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $57,020 per year, or $27.4 per hour.

SALES REP

Packaging Corporation of America

Algona, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 23 days ago

Packaging Corporation Of America rating

7.7

Company rating: 7.7 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

37th of 120 rated packaging manufacturers

Job description

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.
People • Customers • Trust
At Packaging Corporation of America (PCA), we think of ourselves as more than a box manufacturer. We are an ideas and solutions company. We seek to be the leader in helping our customers - large and small - package, transport and display products of all kinds. It just happens to be that corrugated products are our area of expertise. At PCA, you'll find the best people in the industry operating in a "golden rule" culture. We actively promote mutually rewarding relationships with each other and our customers by advocating respect for every individual, ethical and fair practices, and the highest standards in what we say and do. PCA is proud to have a highly skilled and experienced team leading the way. As a Fortune 500 company and one of the largest producers of containerboard and corrugated packaging products in the U.S., PCA offers customers broad expertise and economies of scale, while our multiple plant locations let us rapidly meet the local needs of our customers. Principle Accountabilities: Achieves sales goals and executes sales plans within an assigned sales territory and/or account with new or existing business. Responsible for securing and maintaining distribution of products and/or services, providing pricing, negotiating, and maintaining effective sales agreements. Creates, monitors, and revises lead generation plans to ensure a substantive sales opportunity pipeline. Satisfies existing customer needs and expands existing business by fostering and maintaining customer relationships. Coordinates with the design department on the customer's behalf to improve existing design and develops new designs. Reviews opportunities and problems, and the efficiency of existing procedures with sales manager and recommends opportunities for improvements. Responsible for overall account management, which may include recordkeeping, credit applications, forecasts, budgets and credit collections from delinquent accounts. Basic Qualifications: Bachelor's Degree and/or 3-5 years of experience in outside sales with a proven record of success.
Valid Drivers License and good driving record for the last 3 years in order to qualify for a company vehicle or vehicle reimbursement. Excellent written and oral communication skills. Ability to work well under pressure, self-motivated, manage time well, and be committed to their individual and team's success. Ability to use independent judgment in negotiating sales agreements and be able to exercise expertise with difficult or sensitive accounts. Preferred Qualifications: 3 years of experience in corrugated material or paper sales. PCA is an Equal Opportunity Employer - Veterans/Disabled and all other protected classes.
COMPENSATION AND BENEFITS
  • Paid Holidays.
  • Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages -- medical, dental, and vision - and are automatically enrolled in life, AD&D, and disability coverages.
  • Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions
  • Disclaimer: The Compensation and Benefits information in this posting represents PCA's good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

PCA is an Equal Opportunity Employer
Qualified Applicants must apply at careers.packagingcorp.com to be considered.

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