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Credit Collections Jobs in Wisconsin (NOW HIRING)

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Credit Collections information

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$15

$24

$34

How much do credit collections jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for credit collections in Wisconsin is $24.78, according to ZipRecruiter salary data. Most workers in this role earn between $21.11 and $28.12 per hour, depending on experience, location, and employer.

Can you make good money in credit collections?

Credit collections professionals can earn a competitive salary, often supplemented by commissions or bonuses based on recovery rates. Earnings vary depending on experience, location, and the size of the portfolio managed, with some collectors earning above average wages in the industry.

What qualifications do I need to be a credit collections specialist?

To become a credit collections specialist, a high school diploma or equivalent is typically required, with some employers preferring post-secondary education or relevant experience. Strong communication, negotiation skills, and familiarity with debt collection software or customer management systems are important. Certifications such as the Certified Collections Professional (CCP) can enhance job prospects.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.
What are the most commonly searched types of Credit Collections jobs in Wisconsin? The most popular types of Credit Collections jobs in Wisconsin are:
What cities in Wisconsin are hiring for Credit Collections jobs? Cities in Wisconsin with the most Credit Collections job openings:
Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Wisconsin as of August 2026, with employment types broken down into 1% Internship, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,537 per year, or $24.8 per hour.

Credit and Collections Specialist

Gustave A Larson Company

Pewaukee, WI • On-site

$19.50 - $23.25/hr

Full-time

Re-posted 27 days ago

Gustave A. Larson rating

7.2

Company rating: 7.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

223rd of 415 rated retail wholesalers

Job description

Gustave A. Larson is a leading wholesale distributor of HVAC and Refrigeration (HVACR) equipment, parts, and supplies. We pride ourselves on delivering exceptional service with a value-added, professional, and enthusiastic approach.

We are currently seeking a Credit & Collections Specialist to join our team. In this role, you will manage customer accounts, evaluate credit risk, support collections efforts, and partner with internal teams to ensure strong accounts receivable performance.

What You’ll Do
  • Evaluate customer creditworthiness by reviewing financial data, credit history, and reports
  • Process credit applications, including new account setup
  • Work directly with customers to resolve credit issues and inquiries
  • Manage a high volume of communication with Sales Consultants, Store Managers, and customers
  • Review accounts to identify delinquent balances and initiate collection efforts
  • Prepare documentation for collection agencies and assist with lien filings
  • Process job sheets and lien waivers
  • Track and report on key metrics (NSF checks, bad debt, etc.) using spreadsheets
  • Collaborate with Credit and Accounts Receivable teams to improve workflow and results
  • Partner with internal teams to resolve short payments and disputes
What We’re Looking For
  • Strong commitment to customer service
  • Excellent communication and problem-solving skills
  • Detail-oriented and highly organized
  • Self-motivated and able to manage changing priorities
  • Team player who works well across departments
Qualifications
  • High school diploma or GED required
  • Credit/collections or related experience preferred
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
Equal Opportunity Employer

Gustave A. Larson is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination or harassment of any kind. Employment decisions are based on business needs, job requirements, and individual qualifications.

We encourage applicants of all ages and provide reasonable accommodations for individuals with disabilities.

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