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Credit Collections Jobs in Wisconsin (NOW HIRING)

Wolter

Credit/Collections Rep

Brookfield, WI · On-site

Credit/Collections Rep Are you ready to join a dynamic team and play a crucial role in shaping the future of material handling? We are actively seeking a dynamic Credit/Collections Rep to join our ...

Wolter, Inc.

Credit/Collections Rep

Brookfield, WI · On-site

We are actively seeking a dynamic Credit/Collections Rep to join our growing team at our Brookfield location. Wolter, Inc. isn't just any company; we're among the fastest-growing privately owned ...

Wolter, Inc.

Credit/Collections Rep

Brookfield, WI · On-site

We are actively seeking a dynamic Credit/Collections Rep to join our growing team at our Brookfield location. Wolter, Inc. isn't just any company; we're among the fastest-growing privately owned ...

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Credit Collections information

See Wisconsin salary details

$15

$24

$34

How much do credit collections jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for credit collections in Wisconsin is $24.78, according to ZipRecruiter salary data. Most workers in this role earn between $21.11 and $28.12 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What are the most commonly searched types of Credit Collections jobs in Wisconsin?

The most popular types of Credit Collections jobs in Wisconsin are:

What cities in Wisconsin are hiring for Credit Collections jobs?

Cities in Wisconsin with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Wisconsin as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,537 per year, or $24.8 per hour.

Credit/Collections Rep

Wolter

Brookfield, WI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Wolter Inc. rating

8.3

Company rating: 8.3 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

79th of 422 rated retail wholesalers

Job description

Credit/Collections Rep

Are you ready to join a dynamic team and play a crucial role in shaping the future of material handling? We are actively seeking a dynamic Credit/Collections Rep to join our growing team at our Brookfield location.

Wolter, Inc. isn't just any company; we're among the fastest-growing privately owned businesses. At Wolter we're on a mission to move, store, and power the world more efficiently. You're part of a team that is connected like family and committed to making an impact.

Since the Wolter story began in 1962, our company, like our industry, has been constantly evolving. We have grown to become one of the largest and most diverse industrial equipment and productivity solutions providers in the country. From new & used material handling equipment, service and training to robotics & automation, overhead cranes & hoists, power systems, railcar movers, storage solutions, complete engineered systems and more, Wolter is focused on improving operational productivity for its customers.

What we offer:

A complete benefit package including:

  • Medical, Dental, and Vision Insurance
  • 401(k) Plan with company match
  • Life Insurance
  • Short-Term and Long-Term Disability Insurance
  • Critical Illness and Accident Insurance
  • Pet Insurance
  • Flexible Spending Account
  • Employee Assistance Program
  • Paid Time Off, paid holidays, and more!

Position responsibilities:

  • Collect on aging of assigned region and/or division:
    • Regular communication with customers to collect on open A/R
    • Perform credit checks/order approvals
    • Run credit reports (Creditsafe)/ recommend credit limit adjustments
    • Prepare collection letters and payment plans
    • Prepare uncollectible accounts for 3rd party
    • Prepare check requests for refunds
    • Work with operational personnel to resolve disputes
    • Initiate adjustments to accounts
    • Prepare statements
    • Process credit card payments
    • Review general ledger for A/R related money
    • Research credits on account
    • Update and maintain all customer account notes
    • Answer Credit Line
  • Miscellaneous aging review
    • COD aging
    • Lease aging
    • High risk aging
    • Equipment aging
  • Bankruptcy:
    • Prepare account/proof of claim
  • Perform other duties or projects as assigned by Credit Manager, Credit Supervisor or Controller.

Essential skills and experience:

  • Minimum of two (2) years' collection or customer service experience.
  • Strong computer proficiency in Microsoft Office Outlook, Excel and Word
  • Professionalism, tact, and diplomacy
  • Commitment to company vision and mission.
  • Excellent communications skills, verbal and written.

Nonessential skills and experience:

  • Awareness of lean business principles
  • Sufficient knowledge of our various departments and their procedures.

Our mission is to move, store, and power the world more efficiently. You're part of a team that is connected like family and committed to making an impact.

We are an Affirmative Action/Equal Opportunity Employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex (including pregnancy and related medical conditions, gender identity, and sexual orientation), age, national origin, disability status, genetic information, veteran or military status, or any other characteristic protected by law. All job offers are contingent upon satisfactory drug screen and driving record results.

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