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Credit Collections Jobs in Madison, WI (NOW HIRING)

Robert Half

Credit & Collections Manager

Madison, WI · Remote

$51.46 - $59.59/hr

We are looking for a Credit & Collections Manager to support lending and portfolio management activities in Madison, Wisconsin. This is a Contract position for a detail-oriented candidate with ...

CFS

Credit Specialist

Middleton, WI · Hybrid

$50K - $65K/yr

Manage collections activities and follow up on outstanding balances * Resolve billing discrepancies and payment issues in a timely manner * Maintain accurate customer account records and credit files

Springs Window Fashions

Credit Manager

Middleton, WI · On-site

The Credit Manager leads the credit and collections function to ensure timely, accurate credit decisions and effective management of accounts receivable. This role balances customer service with risk ...

Springs Window Fashions

Credit Manager

Middleton, WI · On-site

The Credit Manager leads the credit and collections function to ensure timely, accurate credit decisions and effective management of accounts receivable. This role balances customer service with risk ...

Springs Window Fashions

Credit Manager

Middleton, WI · On-site

The Credit Manager leads the credit and collections function to ensure timely, accurate credit decisions and effective management of accounts receivable. This role balances customer service with risk ...

Springs Window Fashions

Credit Manager

Middleton, WI · On-site

The Credit Manager leads the credit and collections function to ensure timely, accurate credit decisions and effective management of accounts receivable. This role balances customer service with risk ...

Marine Credit Union

Collections Representative

Madison, WI · On-site

$17.25 - $22.25/hr

CDRs must ensure a high level of service to our members and adhere to strict compliance with Federal and State laws and regulations relating to credit and collections. Duties and Responsibilities:

CFS

Credit Specialist

Middleton, WI

$40K - $54K/yr

Key Responsibilities for the Credit Specialist: * Follow up with customers regarding outstanding balances and collections activities. * Process check deposits and maintain accurate account records ...

CFS

AR Credit Specilialist

Middleton, WI · Hybrid

$21 - $25/hr

Credit Specialist Salary: $21-$25/hour + 3-5% Bonus Why This Opportunity Stands Out * Join a ... Manage customer collections, account follow-up, and payment resolution. * Process check deposits ...

Byrider

Collections Account Manager

Madison, WI · On-site

$50K - $70K/yr

Would you enjoy earning great pay while helping customers with an industry-leading credit program? Growing national automotive consumer finance company! Collections Account Manager career opportunity!

Byrider

Collections Account Manager

Madison, WI · On-site

$50K - $70K/yr

Would you enjoy earning great pay while helping customers with an industry-leading credit program? Growing national automotive consumer finance company! Collections Account Manager career opportunity!

Byrider

Collections Account Manager

Madison, WI

$50K - $70K/yr

Would you enjoy earning great pay while helping customers with an industry-leading credit program? Growing national automotive consumer finance company! Collections Account Manager career opportunity!

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Credit Collections information

See Madison, WI salary details

$15

$24

$34

How much do credit collections jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for credit collections in Madison, WI is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $28.08 per hour, depending on experience, location, and employer.

Can you make good money in credit collections?

Credit collections professionals can earn a competitive salary, often supplemented by commissions or bonuses based on recovery rates. Earnings vary depending on experience, location, and the size of the portfolio managed, with some collectors earning above average wages in the industry.

What qualifications do I need to be a credit collections specialist?

To become a credit collections specialist, a high school diploma or equivalent is typically required, with some employers preferring post-secondary education or relevant experience. Strong communication, negotiation skills, and familiarity with debt collection software or customer management systems are important. Certifications such as the Certified Collections Professional (CCP) can enhance job prospects.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.
What are the most commonly searched types of Credit Collections jobs in Madison, WI? The most popular types of Credit Collections jobs in Madison, WI are:
What cities near Madison, WI are hiring for Credit Collections jobs? Cities near Madison, WI with the most Credit Collections job openings:
Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Madison, WI as of August 2026, with employment types broken down into 1% Internship, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,449 per year, or $24.7 per hour.

Credit & Collections Manager

Robert Half

Madison, WI • Remote

$51.46 - $59.59/hr

Temporary

Posted 22 days ago

Job description

We are looking for a Credit & Collections Manager to support lending and portfolio management activities in Madison, Wisconsin. This is a Contract position for a detail-oriented candidate with experience in residential and consumer lending, including mortgage products associated with Freddie Mac and Fannie Mae guidelines. The role focuses on evaluating credit exposure, guiding resolution strategies for challenged accounts, and helping maintain strong client relationships through loan modifications and renewals.
Responsibilities:
• Review consumer and residential credit portfolios to assess risk, recommend actions, and support sound lending decisions.
• Partner with existing borrowers to address delinquency concerns, negotiate practical workout solutions, and manage modification or renewal discussions.
• Evaluate creditworthiness using financial data, loan history, and repayment patterns to determine appropriate approvals or collection strategies.
• Oversee collection efforts across assigned accounts while balancing recovery objectives with customer retention and regulatory expectations.
• Support credit approval activities by analyzing loan structures, exception requests, and overall borrower capacity.
• Contribute to the design or improvement of departmental workflows, controls, and reporting practices when building or refining credit and collections operations.
• Apply knowledge of mortgage-related lending standards, including loans connected to Freddie Mac and Fannie Mae requirements, in day-to-day portfolio decisions.
• Provide insight on more complex lending situations, with added value for accounts involving commercial credit exposure when applicable.• Demonstrated experience in credit and collections within residential and consumer lending environments.
• Working knowledge of mortgage lending tied to Freddie Mac and Fannie Mae standards is required.
• Background that supports obtaining and maintaining an NMLS/related organizational lending registration is required.
• Ability to manage troubled loan situations, including restructures, renewals, and borrower workout discussions.
• Strong credit analysis skills with experience making or supporting credit approval decisions.
• Familiarity with collection practices, risk assessment, and account resolution strategies.
• Department setup or operational build-out experience is highly valued.
• Commercial credit or commercial collections exposure is a plus.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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