Credit Collections Jobs in Delaware (NOW HIRING)

Bring your Expertise to JPMorganChase. As part of Risk Management and Compliance, you are at the center of keeping JPMorganChase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Credit Risk Portfolio Assurance Vice President in Risk Management team, you will perform research and analysis to provide credible challenge to credit risk decision frameworks and portfolio risk strategies. You use your credit risk and operations experience to identify key considerations across the account lifecycle and translate data into clear insights and recommendations. You partner with stakeholders to promote end-to-end solutions that mitigate risk while balancing revenue, expense, and customer impacts. You help us stay aligned to evolving regulatory and control expectations and drive effective risk outcomes.

Job responsibilities:

• Review and analyze portfolio data, including key risk indicators, to evaluate portfolio performance
• Perform analyses that support risk assessments and provide credible challenge to risk decision frameworks and strategy criteria
• Prepare executive presentations and clear narratives for risk leadership forums, committees, business reviews, and management meetings
• Deliver persuasive, well-supported recommendations that drive decision-making and accountable follow-through
• Monitor regulatory requirements, risk management policies, standards, procedures, and technology changes to validate ongoing control compliance

Required qualifications, capabilities, and skills:

• Bachelor's degree or equivalent experience
• 5 years plus of experience in financial services in credit risk management, controls, audit, quality assurance, or compliance
• Strong understanding of the account lifecycle, including underwriting, portfolio management, and collections
• Detailed understanding of key performance metrics and profitability drivers across the account lifecycle
• Functional knowledge of credit risk strategy, business development, product development, and project management
• Understanding of cross-functional dependencies across first line of defense, product owners, and credit strategy to provide effective challenge aligned to risk appetite
• Ability to articulate the impact of risks and issues on business outcomes
• Excellent written and verbal communication skills with ability to influence senior stakeholders
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Visio
• Ability to translate business problems into conceptual analytical and automation architecture
• SAS or equivalent data mining expertise

Preferred qualifications, capabilities, and skills:

• Master's degree in a relevant field
• Knowledge of small business lending or small business risk capabilities

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans