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Credit Collections Associate Jobs in Pennsylvania

Eriez

Senior Accounts Receivable Specialist

Erie, PA · On-site

$19.50 - $26/hr

Credit, Collections, and Credit Hold Management * Contact customers regarding past-due balances ... Requirements * High school diploma or equivalent required; associate degree or coursework in ...

Eriez

Senior Accounts Receivable Specialist

Erie, PA · On-site

$19.50 - $26/hr

Credit, Collections, and Credit Hold Management * Contact customers regarding past-due balances ... Requirements * High school diploma or equivalent required; associate degree or coursework in ...

Eriez

Senior Accounts Receivable Specialist

Erie, PA · On-site +1

$19.50 - $26/hr

Credit, Collections, and Credit Hold Management * Contact customers regarding past-due balances ... Requirements * High school diploma or equivalent required; associate degree or coursework in ...

Airgas

Collections Specialist

Allentown, PA · On-site

$18.25 - $24.75/hr

Prepare and process credit memos, process customer payments resulting from dispute resolutions, and ... Associates who are members of collective bargaining units should review their bargaining agreement ...

Airliquidehr

Collections Specialist

Allentown, PA

$18.25 - $24.75/hr

Prepare and process credit memos, process customer payments resulting from dispute resolutions, and ... Associates who are members of collective bargaining units should review their bargaining agreement ...

pca

Plant Accountant

Palmyra, PA · On-site

$66K - $83K/yr

Guide, develop, and train accounting associates including assisting the Plant Controller in ... Experience with financial systems for invoicing, credit/collections, expense reporting, accounts ...

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Credit Collections Associate information

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What are the most commonly searched types of Credit Collections jobs in Pennsylvania?

The most popular types of Credit Collections jobs in Pennsylvania are:

What are popular job titles related to Credit Collections Associate jobs in Pennsylvania?

For Credit Collections Associate jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Credit Collections Associate jobs in Pennsylvania look for?

The top searched job categories for Credit Collections Associate jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Credit Collections Associate jobs?

Cities in Pennsylvania with the most Credit Collections Associate job openings:

Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Accounting Services Representative - Collections

Lutron Electronics Co., Inc

Center Valley, PA • On-site

$16 - $20.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Lutron Electronics rating

8.2

Company rating: 8.2 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

45th of 159 rated electronics manufacturers

Job description

Overview
Lutron has an immediate opening for a role on the Accounting Services - Collections team at our Center Valley, PA office location. This position plays a key role in supporting Lutron's profitability and sales growth. As a member of the Collections team, you will collaborate closely with customers as well as our global sales and service teams to help drive and achieve our annual sales and financial goals.
Responsibilities
  • Use your excellent written and verbal communication skills to work with customers to develop collaborative and trusted relationships while reconciling their account balance
    • This includes communicating with customers via phone and email daily to:
      • Resolve disputed receivables by working with both the customer and sales/service teams to facilitate and resolve customer-disputed charges
      • Facilitate timely payments
      • Utilize negotiation methods to achieve a goal that benefits both Lutron and the customer
  • Work with the credit team to facilitate timely shipment of orders to our cash in advance customers by processing credit card payments
  • Utilize your time management and independent worker skills to meet daily/weekly/monthly collection goals

Qualifications
  • High School diploma or GED equivalent required, associate's degree preferred
  • 1 - 3 years business experience, previous collections experience preferred
  • Must be located within commutable distance of Center Valley, PA to accommodate in-office schedule

Lutron Electronics' position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.
Lutron Electronics is an Equal Opportunity - Affirmative Action - Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics
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