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Credit Collections Assistant Jobs in Utah (NOW HIRING)

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Credit Collections Assistant information

What is the difference between Credit Collections Assistant vs Credit Analyst?

AspectCredit Collections AssistantCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeBachelor's degree in finance, accounting, or related field
Work EnvironmentOffice setting, often in collections or finance departmentsOffice environment, analyzing financial data and credit reports
Employer & Industry UsageFinancial institutions, credit agencies, and collection agenciesBanks, lending companies, and financial services firms
Common Search & Comparison IntentFocuses on debt recovery and customer account managementFocuses on credit risk assessment and financial analysis

The main difference between a Credit Collections Assistant and a Credit Analyst lies in their primary responsibilities. The Collections Assistant handles debt recovery and customer account follow-up, while the Credit Analyst evaluates creditworthiness and financial data to inform lending decisions. Both roles are essential in the credit industry but serve different functions within the credit management process.

What does a credit collections assistant do?

A credit collections assistant supports the collections process by contacting customers to recover overdue payments, updating account records, and maintaining communication logs. They often use collection software and require strong communication and organizational skills to ensure timely resolution of delinquent accounts.

What cities in Utah are hiring for Credit Collections Assistant jobs?

Cities in Utah with the most Credit Collections Assistant job openings:

Infographic showing various Credit Collections Assistant job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Accounting Collections Specialist, Asbury Automotive

asburyauto

Draper, UT

$17.25 - $23.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Asbury Automotive rating

6.2

Company rating: 6.2 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

104th of 159 rated car dealerships


Job description

Overview/Job Summary

The Collections Specialist will be responsible for making daily collection efforts on all outstanding balances for parts and service wholesale accounts receivable. In addition, they will support the dealership parts/service personnel with customer related concerns and assist customers with billing inquiries or disputes.

Duties/Responsibilities

Works a daily aging report to address all balances 60+ days outstanding

Inputs ongoing, detailed collection notes in CDK comments

Process credit card payments & apply payments and offsets on customers’ accounts

Assists customers with billing inquiries, account reconciliation & disputes

Serve as contact between fixed operations personnel and customers to resolve issues

Provides requested copies of invoices for payment

Forwards requests for account information change to credit desk

Immediately advises management of disconnected phone, constant busy or other concerns regarding customer contact or disputes

Monitors & process credit override requests from Microsoft Outlook from parts and service personnel for assigned platform as per schedule sending all questionable COV request and back up information to AR manager or Director for override approval/denial. Follows up with customer for collection efforts if override is denied

Performs other related duties to benefit the mission/vision of the organization as assigned by your manager.

Company Benefits:

Pay and Recognition: 

  • Paid holidays & paid time off 
  • Paid training 
  • Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement: 

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans 
  • Up to 12 weeks paid pregnancy leave (disability leave) 
  • Paid Parental Leave 
  • Health savings 
  • Flex spending accounts (tax free) 
  • Short-term and Long-term disability plans 
  • Life Insurance (Whole Life and Term) 
  • 401k with company match

Learning, Tuition Assistance and Career Development: 

  • Digital career path tool to assist with career development 
  • Continuous training through Asbury's Internal Learning Management System 

Professional growth and development opportunities Additional advantages: 

  • Employee assistance program 
  • Employee discounts on parts and service repairs 
  • Scholarship awards 
  • Opportunities to join our community service initiatives, which includes paid volunteer hours 
  • Aggressive Employee referral program with bonus opportunities

 


What Asbury Automotive employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

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