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Credit Collections Assistant Jobs in Provo, UT (NOW HIRING)

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Billing Specialist

Lehi, UT · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... assist with our company billing and invoicing needs. This position manages the client's billing ... processing, credit memos, A/R reconciliations, payment disputes and collections for overdue ...

Peak Living

Community Manager- Park Station

Midvale, UT · On-site

$58K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Peak Living is seeking a qualified Community Manager, with tax credit experience, to join our team ... Determine lease renewal rates and assist in delivery of renewal letters to secure renewals.

Peak Living

Community Manager- Park Station

Midvale, UT

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Peak Living is seeking a qualified Community Manager, with tax credit experience, to join our team ... Determine lease renewal rates and assist in delivery of renewal letters to secure renewals.

Peak Living

Community Manager-Park Station

Midvale, UT · On-site

$58K - $65K/yr

  • Dental

  • Vision

  • PTO

Peak Living is seeking a qualified Community Manager, with tax credit experience, to join our team ... Assist in preparing all paperwork specific to new and renewal lease agreements.Determine lease ...

TERRACON

Regional Finance Coordinator

Midvale, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... * Assist with budget management. * Add executed change orders to the system * Alert Project ... Collections * Perform routine collections efforts which could include phone calls or emails.

TERRACON

Regional Finance Coordinator

Midvale, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... * Assist with budget management. * Add executed change orders to the system * Alert Project ... Collections * Perform routine collections efforts which could include phone calls or emails.

UHS

Billing Coordinator - Medical Speciality

Orem, UT · On-site

$17.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Claims billing, follow-up and timely collections of Insurance, Medicaid and private pay patient ... Other duties as assigned, with or without reasonable accommodation, to assist in maintaining ...

Hadco Construction

Sales Admin

Lehi, UT · On-site

$18.75 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintain strong communication with contractors, vendors, and customers. * Assist with credit and collections activities, including account setup, payment coordination, and resolving billing issues.

Hadco Construction

Sales Admin

Lehi, UT · On-site

$18.75 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintain strong communication with contractors, vendors, and customers. * Assist with credit and collections activities, including account setup, payment coordination, and resolving billing issues.

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All JobsCredit Collections JobsCredit Collections Assistant JobsCredit Collections Assistant Jobs in Provo, UT

Credit Collections Assistant information

See Provo, UT salary details

$9

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$28

How much do credit collections assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for credit collections assistant in Provo, UT is $18.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $21.83 per hour, depending on experience, location, and employer.

What is the difference between Credit Collections Assistant vs Credit Analyst?

AspectCredit Collections AssistantCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeBachelor's degree in finance, accounting, or related field
Work EnvironmentOffice setting, often in collections or finance departmentsOffice environment, analyzing financial data and credit reports
Employer & Industry UsageFinancial institutions, credit agencies, and collection agenciesBanks, lending companies, and financial services firms
Common Search & Comparison IntentFocuses on debt recovery and customer account managementFocuses on credit risk assessment and financial analysis

The main difference between a Credit Collections Assistant and a Credit Analyst lies in their primary responsibilities. The Collections Assistant handles debt recovery and customer account follow-up, while the Credit Analyst evaluates creditworthiness and financial data to inform lending decisions. Both roles are essential in the credit industry but serve different functions within the credit management process.

What does a credit collections assistant do?

A credit collections assistant supports the collections process by contacting customers to recover overdue payments, updating account records, and maintaining communication logs. They often use collection software and require strong communication and organizational skills to ensure timely resolution of delinquent accounts.
Credit Collections Assistant jobs near you
Infographic showing various Credit Collections Assistant job openings in Provo, UT as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,420 per year, or $19 per hour.

Assistant Technician - Collections

Utah Valley University

Orem, UT • On-site

$15.30 - $18.26/hr

Part-time

Medical, PTO

Posted 8 days ago

Utah Valley University rating

6.8

Company rating: 6.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

478th of 618 rated colleges and universities

Job description

Salary: $15.30 - $18.26 Hourly
Location : Main Campus - Orem
Job Type: Part-Time Staff
Job Number: FY2706356
Division: VP Finance and Auxiliary Services
Department: Finance and Business Services
Opening Date: 08/10/2026
Closing Date: 8/31/2026 11:59 PM Mountain
First Review Date: 08/24/2026
Required Documents Needed to Apply: Resume
Cover Letter
Applicant Support: 1-855-524-5627
Support@schooljobs.com
Position Announcement
Join Utah Valley University's Collections Office and contribute to a team that helps support the university's financial operations while providing exceptional service to students and customers. In this role, you will research and resolve past-due accounts, analyze account histories, educate customers on payment processes, reconcile returned-check accounts, and work with external collection agencies when needed. This position is a great opportunity for individuals who enjoy problem-solving, attention to detail, customer service, and working with financial information in a professional office environment.
Position Details:
  • Part-time position with the UVU Collections Office
  • Scheduled hours: Monday through Friday, 11:30 a.m. to 5:00 p.m.
    • The schedule is fixed and not negotiable
  • Up to 28 hours per week
  • Includes a UVU parking pass
  • Eligible part-time employees may qualify for a UVU tuition waiver after:
    • Completing 6 consecutive months of employment
    • Maintaining an average of 20 hours worked per week
    • Completing at least 480 total work hours
  • Please note: This position does not include health insurance, paid time off (PTO), or vacation benefits.

Summary of Responsibilities
  • Performs reception duties for a fast-paced office, including answering telephones, making collection calls, greeting students and other university personnel, filing data, and maintaining data files using computers, microcomputers, and various software packages. Provides excellent customer service to all customers. Ensures strict confidentiality of financial records.
  • Performs daily check printing and electronic funds transfer (EFT) processes for A/P, student refunds, financial aid refunds, and payroll. Reconciles the returned check account monthly, identifying variances and making necessary corrections. Updates and distributes the returned checklist to the entire campus.
  • Monitors accounts for delinquency status and reconciles accounts at month-end and year-end. Performs quarterly reconciliation of outside collection agency accounts. Responds to inquiries regarding Utah State Income Tax garnishments, works closely with the Utah State Finders Office
  • Maintains records and filing systems, including scanning and indexing. Maintains educational, financial, and other reports.
  • Performs other job-related duties as assigned.

Qualifications / Licenses / Certifications
Graduation with a High School Diploma or GED and any combination of education and/or experience related to the summary of duties totaling two years.
Preferred Qualifications:
Previous experience in an office environment, especially with the collection of past due debt
Knowledge / Skills / Abilities
Knowledge
  • Knowledge of basic accounting processes and procedures.
  • Knowledge of general office practices and procedures.
  • Knowledge of FDCPA practices and bankruptcy law is helpful.
Skills
  • Skills in computers and computer software applications, including the Microsoft Office suite.
  • Skills in operating a ten-key calculator.
  • Skills in telephone etiquette.
Abilities
  • Ability to handle stressful situations, dealing with the collection of delinquent accounts, including bankruptcies, wage garnishment, judgments, and credit reporting.
  • Ability to act professionally in an office environment.
  • The ability to be punctual and to attend regularly is required.
  • Ability to reconcile and balance accounts.
  • Ability to make calls to debtors for delinquent accounts, remaining calm and professional during stressful conversations.

EEO Statement:
UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.
Utah Valley University's dedication to exceptional care offers quality service and benefits to employees while staying committed to meeting the needs of a diverse workforce.
Although part-time and adjunct (less than 30 hours per week) employees are ineligible for the full-time employee benefits package, the university is pleased to offer the following:
  • Undergraduate tuition remission benefit:
    • Part-time: waives 100 percent of tuition and general student fees for up to 3 credit hours or 1 course after 6 consecutive months of employment and a minimum of 480 hours worked (dependents do not qualify)
    • Adjunct: waives 100 percent of tuition and general student fees for one course per semester in which there is an active teaching assignment at the university (dependents do not qualify)
  • Access to the Employee Assistance Program (EAP)
  • Access to Campus Recreation and Wellness
  • Exclusive cash rewards through Utah Community Credit Union's (UCCU) branch on UVU's campus when becoming a member

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How many years of experience do you have in this type of position?
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02
What is your highest level of education?
  • High School or equivalent
  • Associates
  • Bachelors
  • Masters
  • Ph.D.
  • Ph.D. (abd)
  • Juris Doctorate

03
Describe your approach to providing excellent customer service.
04
How do you prioritize your workload while managing multiple calls throughout the day?
05
What do you believe are the key elements of phone etiquette?
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