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Credit Card Dispute Jobs (NOW HIRING)

xAI

Dispute Analyst - X Payments

Bastrop, TX · On-site

Investigate incoming customer disputes across P2P, debit/credit card, and ACH transactions ... Monitor dispute aging and ensure deadlines are met for all required actions, including filings ...

xAI

Dispute Analyst - X Payments

Bastrop, TX

Investigate incoming customer disputes across P2P, debit/credit card, and ACH transactions ... Monitor dispute aging and ensure deadlines are met for all required actions, including filings ...

xAI

Dispute Analyst - X Payments

Bastrop, TX · On-site

Investigate incoming customer disputes across P2P, debit/credit card, and ACH transactions ... Monitor dispute aging and ensure deadlines are met for all required actions, including filings ...

Blaze Credit Union

Fraud Analyst

Saint Paul, MN · On-site

$25.20 - $29.50/hr

Process Card dispute and fraud claims * Prepare fraud claim packets * Review, analyze, and record card fraud activity * Process account credits and chargebacks * Review and process spreadsheets ...

Blaze Credit Union

Fraud Analyst

Falcon Heights, MN · On-site

$25.20 - $29.50/hr

Process Card dispute and fraud claims * Prepare fraud claim packets * Review, analyze, and record card fraud activity * Process account credits and chargebacks * Review and process spreadsheets ...

Blaze Credit Union

Fraud Analyst

Falcon Heights, MN

$25.20 - $29.50/hr

Process Card dispute and fraud claims * Prepare fraud claim packets * Review, analyze, and record card fraud activity * Process account credits and chargebacks * Review and process spreadsheets ...

ARMSTRONG BANK

Loan Accounting Specialist

Norman, OK

$18.75 - $25.25/hr

Manages credit card dispute resolutions and replacement cards * Post manual loan transactions and loan reversals * Responsible for loan maintenance and research items * Review loan reports for ...

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How much do credit card dispute jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for credit card dispute in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a Credit Card Dispute job?

A Credit Card Dispute job involves reviewing and processing customer disputes related to credit card transactions. Professionals in this role investigate claims of fraud, billing errors, or unauthorized charges, ensuring compliance with banking regulations and card network policies. They communicate with customers, merchants, and financial institutions to resolve disputes and may issue chargebacks when necessary. Strong analytical skills and attention to detail are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Credit Card Dispute position, and why are they important?

To thrive in a Credit Card Dispute role, you need strong analytical skills, attention to detail, and a thorough understanding of banking regulations and dispute resolution processes, often supported by a background in finance or customer service. Experience with dispute case management systems, payment processing platforms, and familiarity with chargeback codes or regulatory compliance tools is highly valued. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are distinguishing soft skills in this field. These strengths are essential for efficiently resolving customer disputes, ensuring compliance, and maintaining trust in financial services.

What are the main challenges faced by Credit Card Dispute professionals, and how can they be managed?

Professionals in Credit Card Dispute roles frequently encounter high volumes of complex cases, tight regulatory timelines, and the need to investigate discrepancies thoroughly while maintaining strong customer relationships. Keeping up with evolving regulatory requirements and accurately documenting each step of the dispute process are vital challenges. Managing stress, prioritizing tasks, and utilizing robust case management systems can help professionals stay organized and resolve issues efficiently. Strong teamwork and ongoing training also play a critical role in overcoming these challenges and delivering quality service.

More about Credit Card Dispute jobs
What cities are hiring for Credit Card Dispute jobs? Cities with the most Credit Card Dispute job openings:
What are the most commonly searched types of Credit Card Dispute jobs? The most popular types of Credit Card Dispute jobs are:
What states have the most Credit Card Dispute jobs? States with the most job openings for Credit Card Dispute jobs include:
What job categories do people searching Credit Card Dispute jobs look for? The top searched job categories for Credit Card Dispute jobs are:
Credit Card Dispute jobs near you
Infographic showing various Credit Card Dispute job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 86% Physical, 7% Hybrid, and 7% Remote job distribution, with an average salary of $48,239 per year, or $23.2 per hour.

Card Operations Representative

Texas First Bank . Insurance

Texas City, TX • On-site

Full-time

Posted 20 days ago

Job description

Join Texas First Bank!
Founded in 1973, Texas First Bank is a fast-growing community bank with 27 locations across Southeast Texas. Our people are our greatest asset, and we're dedicated to helping employees and communities thrive.
Text CARDOPS to (281) 688-6192 to apply and submit your resume!
Job Summary
The Debit Card Disputes Specialist supports customers by reviewing and processing debit card transaction disputes. This role is ideal for candidates who are new to card operations or financial services and are eager to learn. The specialist is trained to identify unauthorized, fraudulent, or incorrect transactions and follows established procedures to ensure accurate and compliant resolution.
With guidance and on-the-job training, this position develops foundational knowledge of Regulation E, card network rules, and dispute investigation tools. The role requires strong attention to detail, strong communication skills, and a customer-focused approach in a fast-paced, deadline-driven environment.
Responsibilities and Duties
  • Review debit card dispute claims using established procedures and job aids
  • Gather and document transaction details using internal systems
  • Apply basic dispute rules to help determine appropriate outcomes
  • Process provisional and final credits under supervision and within established timelines
  • Communicate dispute status updates to customers in a clear and professional manner
  • Maintain accurate records to meet quality and productivity standards
  • Escalate complex cases to senior team members as needed
  • Perform additional duties as assigned

Job Skills and Qualifications
  • High school diploma or equivalent required
  • Prior banking experience preferred but not required
  • Knowledge of Microsoft Office preferred
  • Basic understanding of customer service principles
  • Strong attention to detail and willingness to learn
  • Ability to follow procedures and meet deadlines
  • Clear verbal and written communication skills
  • Comfortable working with multiple systems and case queues
  • Team-oriented mindset with a focus on accuracy and customer care

Salary Grade 02
EOE/Disability/Veteran

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