ZipRecruiter

Log In

1

Credit Card Dispute Jobs (NOW HIRING)

AAFES

Credit Fraud Analyst (S)

Dallas, TX · On-site

$54K/yr

Monitors credit card dispute processing and coordinates collection activities for unfounded disputed transactions. Prepares various reports and summaries of fraudulent transactions, trends, losses ...

SpaceXAI

Dispute Analyst, X Money

Bastrop, TX · On-site

Investigate incoming customer disputes across P2P, debit/credit card, and ACH transactions ... Monitor dispute aging and ensure deadlines are met for all required actions, including filings ...

UW Credit Union

Dispute Specialist I

Madison, WI · On-site

$22.88 - $28.03/hr

The Dispute Specialist I/II is responsible for duties related to the analysis, processing, and ... Take ownership of credit card, debit card, and ATM consumer disputes and fraud claims. * Use ...

New

UW Credit Union

Dispute Specialist I

Madison, WI

The Dispute Specialist I/II is responsible for duties related to the analysis, processing, and ... Take ownership of credit card, debit card, and ATM consumer disputes and fraud claims. * Use ...

New

previous pagenext page

Showing results 21-40

All JobsCredit Card Dispute Jobs

Credit Card Dispute information

See salary details

$12

$23

$32

How much do credit card dispute jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for credit card dispute in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a credit card dispute?

A Credit Card Dispute job involves reviewing and processing customer disputes related to credit card transactions. Professionals in this role investigate claims of fraud, billing errors, or unauthorized charges, ensuring compliance with banking regulations and card network policies. They communicate with customers, merchants, and financial institutions to resolve disputes and may issue chargebacks when necessary. Strong analytical skills and attention to detail are essential for success in this role.

What are the key skills and qualifications needed to thrive in credit card dispute?

To thrive in a Credit Card Dispute role, you need strong analytical skills, attention to detail, and a thorough understanding of banking regulations and dispute resolution processes, often supported by a background in finance or customer service. Experience with dispute case management systems, payment processing platforms, and familiarity with chargeback codes or regulatory compliance tools is highly valued. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are distinguishing soft skills in this field. These strengths are essential for efficiently resolving customer disputes, ensuring compliance, and maintaining trust in financial services.

What are the main challenges faced by credit card dispute professionals, and how can they be managed?

Professionals in Credit Card Dispute roles frequently encounter high volumes of complex cases, tight regulatory timelines, and the need to investigate discrepancies thoroughly while maintaining strong customer relationships. Keeping up with evolving regulatory requirements and accurately documenting each step of the dispute process are vital challenges. Managing stress, prioritizing tasks, and utilizing robust case management systems can help professionals stay organized and resolve issues efficiently. Strong teamwork and ongoing training also play a critical role in overcoming these challenges and delivering quality service.

More about Credit Card Dispute jobs
What cities are hiring for Credit Card Dispute jobs? Cities with the most Credit Card Dispute job openings:
What are the most commonly searched types of Credit Card Dispute jobs? The most popular types of Credit Card Dispute jobs are:
What states have the most Credit Card Dispute jobs? States with the most job openings for Credit Card Dispute jobs include:
What job categories do people searching Credit Card Dispute jobs look for? The top searched job categories for Credit Card Dispute jobs are:
Credit Card Dispute jobs near you
Infographic showing various Credit Card Dispute job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,239 per year, or $23.2 per hour.

Dispute Specialist

State Employees Credit Union

Santa Fe, NM • On-site

$20 - $23.53/hr

Full-time

Re-posted 23 days ago

State Employees' Credit Union (North Carolina) rating

8.2

Company rating: 8.2 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

POSITION TITLE: Dispute Specialist
REPORTS TO: Fraud & Security Manager
SUPERVISES: N/A
JOB STATUS: Non-Exempt
JOB GRADE: 8: $20.00 to $23.53 Targeted Hourly Rate
JOB SUMMARY:
The Dispute Specialist is responsible for processing and resolving debit and credit card disputes in accordance with regulatory requirements, card network rules, and internal procedures. This role manages disputes from intake through resolution, including provisional credits, documentation review, recoveries, and member communication while ensuring timely and accurate handling of dispute cases. Supports State ECU's broader Financial Crimes, fraud prevention, and loss mitigation efforts through collaboration, escalation, and information sharing.
All employees of State Employees Credit Union are proactive, result driven, and fully committed to the Credit Union's mission and vision. They strive to achieve the highest standards of excellence and consistently exceed the expectations established by Credit Union Management.
Duties/Responsibilities:
  • Process debit and credit card disputes from initiation through resolution.
  • Review dispute claims, supporting documentation, and transaction history.
  • Process provisional credits and chargebacks in accordance with regulatory requirements.
  • Maintain compliance with Reg E and card network dispute timelines.
  • Communicate with Members and staff regarding dispute status and required documentation.
  • Coordinate recoveries and adjustments as applicable.
  • Maintain accurate dispute records and documentation.
  • Identify suspicious trends or activity and escalate potential fraud concerns.
  • Assist with dispute reporting, operational metrics, and quality review activities.
  • Collaborate with Operations, branches, and fraud investigators as needed.
  • Perform other duties as assigned.

Required Skills & Qualifications:
  • Must Have:
  • Strong attention to detail and documentation accuracy.
  • Strong organizational and time management skills.
  • Effective verbal and written communication skills.
  • Strong Member service and problem-solving abilities.
  • Ability to manage multiple cases and deadlines simultaneously.
  • Ability to identify suspicious activity and escalate concerns appropriately.
  • Proficiency with Microsoft Office, core systems, and dispute processing platforms.
  • Ability to maintain confidentiality and professionalism when handling sensitive Member information.

2. Nice to Have:
  • Working knowledge of Reg E and card network dispute requirements.
  • Chargeback processing experience.
  • Fraud awareness and escalation knowledge.
  • Banking operations knowledge.
  • Understanding of card network rules and recoveries.
  • Job Related Travel as required.

Education & Experience:
  • Education or experience equivalent to an Associates degree, in addition to 1 year of banking, disputes, operations, or related experience.
  • Relevant dispute or fraud certifications preferred but not required.

General Requirements:
Must be capable to execute all terms and conditions set forth in the Employee Handbook, including but not limited to:
  • Work in a safety conscientious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.
  • Adhere to policy on Drug Free Workplace.
  • Comply with company policies and procedures and local, state and federal regulations.

Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Some standing, walking, kneeling, stooping, bending and lifting.
  • Must be able to lift to fifteen (15) pounds at times.
  • Must be able to access and navigate credit union facilities.

State Employees Credit Union offers a highly competitive benefits package
Applications must be received by Human Resources
State Employees Credit Union of New Mexico is an Equal Opportunity Employer
Equal Opportunity Employer, including disabled and veterans.

What State Employees' Credit Union (North Carolina) employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply