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Credit Card Customer Service Jobs in Kansas (NOW HIRING)

Bank Card CSR

Wichita, KS · On-site

$15.75 - $21.50/hr

Bank Card CSR Job Summary: Responsible for providing customer service to bankers and cardholders ... Responsible for maintenance on customer requests such as activation of cards, credit limit ...

Bank Card CSR

Wichita, KS

$14.25 - $19.50/hr

Responsible for maintenance on customer requests such as activation of cards, credit limit ... Bank Card team, BBOK teammates, and service partners, using appropriate methods depending on ...

Agentis Financial is a pioneering credit card servicing platform revolutionizing the way co-brand ... with customer needs. Integrated analytics and real-time insights enable optimization of risk ...

Posted today

Complete customer's invoice at the completion of service and collect method of payment (cash, check, credit card or other forms of payment) * Balance daily sales including cash drawer, credit card ...

Complete customer's invoice at the completion of service and collect method of payment (cash, check, credit card or other forms of payment) * Balance daily sales including cash drawer, credit card ...

Guest Service Agent

Garden City, KS

$13 - $16.50/hr

Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer services and maintenance issues. * Guest Service * Offer guests ...

Guest Service Agent

Liberal, KS · On-site

$14.50 - $18.25/hr

Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer services and maintenance issues. * Guest Service * Offer guests ...

Guest Service Agent

Garden City, KS · On-site

$13 - $16.50/hr

Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer services and maintenance issues. * Guest Service * Offer guests ...

Customer Service Rep

Overland Park, KS · On-site

$15.25 - $20.50/hr

... card products. Working in a high-volume inbound telephone call center on behalf of client ... credits and debits; the ability to clearly communicate quantities and balances. * Ability to ...

Customer Service Rep

Overland Park, KS · On-site

$15.25 - $20.50/hr

... card products. Working in a high-volume inbound telephone call center on behalf of client ... credits and debits; the ability to clearly communicate quantities and balances. * Ability to ...

Collaborate with sales, customer service, and operations teams to address disputes, clear payment ... Ensure accurate and timely posting of cash receipts, including checks, wires, and card payments ...

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Credit Card Customer Service information

See Kansas salary details

$11

$20

$29

How much do credit card customer service jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for credit card customer service in Kansas is $20.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What is a credit card customer service?

A Credit Card Customer Service job involves assisting cardholders with account inquiries, billing issues, payments, disputes, and fraud concerns. Representatives provide support via phone, chat, or email, helping customers understand their card benefits, rewards, and terms. They also handle lost or stolen card reports and guide customers through troubleshooting transactions. Excellent communication and problem-solving skills are essential for success in this role.

What are the typical daily responsibilities of a credit card customer service representative?

As a Credit Card Customer Service representative, your daily tasks typically include answering customer inquiries by phone or chat, resolving concerns related to billing, card activation, payments, and lost or stolen cards. You will often work closely with other departments to resolve complex account issues and may need to provide clear guidance to customers about credit card features or fraud protection. The role also involves documenting interactions and ensuring accurate record-keeping in the company's customer management systems. Working in this position, you’ll develop expertise in both technical systems and customer care, providing a dynamic environment ideal for building transferable skills.

What are the key skills and qualifications needed to thrive in credit card customer service, and why are they important?

To excel in Credit Card Customer Service, you need strong communication, problem-solving abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and credit card processing systems is typically required. Outstanding patience, active listening, and conflict resolution skills help you stand out when assisting diverse customers. These abilities are crucial for resolving account issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are the most commonly searched types of Credit Card Customer Service jobs in Kansas?

The most popular types of Credit Card Customer Service jobs in Kansas are:

What are popular job titles related to Credit Card Customer Service jobs in Kansas?

For Credit Card Customer Service jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Credit Card Customer Service jobs in Kansas look for?

The top searched job categories for Credit Card Customer Service jobs in Kansas are:

What cities in Kansas are hiring for Credit Card Customer Service jobs?

Cities in Kansas with the most Credit Card Customer Service job openings:

Infographic showing various Credit Card Customer Service job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,022 per year, or $20.7 per hour.

Bank Card CSR

Wichita, KS • On-site

Bankers' Bank of Kansas
Commercial Banking • 11 - 50 employees

$15.75 - $21.50/hr

Other

Posted 19 days ago


Job description

Bank Card CSR

Job Summary: Responsible for providing customer service to bankers and cardholders via various contact methods, including phone, email, and mail. Hours of operation are 8:00 a.m. until 5:00 p.m., Monday through Friday, in a normal office environment.

Duties:

  • Answer incoming calls or emails from cardholders and banks with inquiries on accounts.
  • Responsible for maintenance on customer requests such as activation of cards, credit limit increases, deceased and divorce notifications, address changes, name changes and addition of cardholders.
  • Recommends improvements and automation of processes to increase efficiency and accuracy.
  • Promote strong teamwork with regular communication within the Bank Card team, BBOK teammates, and service partners, using appropriate methods depending on audience.
  • Ensure compliance and audit requirements are met on all responsibilities assigned by adhering to payment network regulations, as well as federal rules and regulations. These regulations include but are not limited to the Truth in Lending Act, Electronic Funds Transfers Act and Gramm-Leach-Bliley Act (Financial Privacy and Safeguard Rules), Identity Theft/Red Flag Rules and Bank Secrecy Act.
  • Other Duties as assigned.

Qualifications and Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • High school diploma or equivalent
  • Excellent customer service skills with ability to act in a positive and professional manner
  • Excellent written and verbal communication skills, with ability to clearly communicate detailed information to customers, coworkers, and management
  • Ability to follow detailed procedures within defined service level timeframes
  • Strong knowledge of Microsoft Excel and Microsoft Word
  • Mathematical and analytical skills
  • Ability to use basic office equipment and tools, such as the telephone, computer, calculator, fax machine, and copy machine
  • Ability to maintain confidentiality
  • Willingness to take on projects as needed while completing daily and monthly duties
  • Team oriented