ZipRecruiter

Log In

1

Credit Card Customer Service Supervisor Jobs (NOW HIRING)

dfb

Credit Card Specialist

Dearborn, MI

Advise supervisor of potential high-risk alerts for possible changes in strategy parameters to the ... Six months to one year of customer service experience, preferably within a financial institution.

dfb

Credit Card Specialist

Dearborn, MI

Advise supervisor of potential high-risk alerts for possible changes in strategy parameters to the ... Six months to one year of customer service experience, preferably within a financial institution.

DFCU Financial

Credit Card Specialist

Dearborn, MI · On-site

Advise supervisor of potential high-risk alerts for possible changes in strategy parameters to the ... Six months to one year of customer service experience, preferably within a financial institution.

Create Your Own Career

Credit Card Associate

$38K - $40K/yr

Credit Card Associate Bertelsmann Accounting Services, Inc. Westminster, United States, MD 21157 ... Opportunities to develop your financial, analytical, and customer service skills. Exposure to a ...

Bertelsmann-Jobs

Credit Card Associate

$38K - $40K/yr

Credit Card Associate (Remote Opportunity) We are seeking a detail-oriented Credit Card Associate ... Opportunities to develop your financial, analytical, and customer service skills. * Exposure to a ...

Bertelsmann

Credit Card Associate

Westminster, MD · On-site

$38K - $40K/yr

Credit Card Associate (Remote Opportunity) We are seeking a detail-oriented Credit Card Associate ... Opportunities to develop your financial, analytical, and customer service skills. * Exposure to a ...

Bertelsmann

Credit Card Associate

MD · On-site

$38K - $40K/yr

Credit Card Associate (Remote Opportunity) We are seeking a detail-oriented Credit Card Associate ... Opportunities to develop your financial, analytical, and customer service skills. * Exposure to a ...

Snap Finance

... servicing impacts for our branded credit card initiatives. * Identify operational pain points or recurring issues impacting the branded credit card customer experience and propose improvements.

New

Simmons Bank

Credit Card Specialist III

Pine Bluff, AR · On-site

... and customers, resolving problems, ensuring supervisor agrees with non-routine resolutions ... Review reports related to fraud prevention programs and services. * Review multiple system ...

New

next page

Showing results 1-20

All JobsFinance And Insurance JobsCredit JobsCredit Card Customer Service Supervisor Jobs

Credit Card Customer Service Supervisor information

See salary details

$24.5K

$58K

$101K

How much do credit card customer service supervisor jobs pay per year?

As of Sep 9, 2026, the average yearly pay for credit card customer service supervisor in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Credit Card Customer Service Supervisor jobs?

Cities with the most Credit Card Customer Service Supervisor job openings:

What states have the most Credit Card Customer Service Supervisor jobs?

States with the most job openings for Credit Card Customer Service Supervisor jobs include:

What are popular job titles related to Credit Card Customer Service Supervisor jobs?

For Credit Card Customer Service Supervisor jobs, the most frequently searched job titles are:

Infographic showing various Credit Card Customer Service Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Credit Card Specialist

Dearborn, MI

dfb
See more jobs at dfbexternal

Full-time

Posted 16 days ago

Job description

The Opportunity: We are seeking a full time Credit Card Specialist to join our team. Under general supervision, the Credit Card Specialist will support the credit card programs as primary contact for front line staff. Provide direction and error resolution in compliance with federal regulations, affiliated card networks, and company policy and procedure.  

What You’ll Do: 

  • Provide research, problem-solving and phone support to staff through general and specialized phone queues.  
  • Process Member Work Requests (MWRs) for monetary adjustments to member accounts, such as misapplied payments, fee reversals and credit balance adjustments.  
  • Process Member Work Requests (MWRs) for routine maintenance to card records, including credit line changes, replacement card ordering, name changes, and approved new credit card accounts.  
  • Prepare written correspondence to members using approved templates.  
  • Monitor exception and file maintenance reports and take necessary action.  
  • Review preventative reports (i.e., MasterCard Alerts) within established timelines. Advise supervisor of potential high-risk alerts for possible changes in strategy parameters to the Compromised Card Action Plan.  
  • Comply with information security procedures to protect member information.  
  • Maintain knowledge of regulations (i.e., Reg Z, Reg E, Bank Secrecy Act, OFAC) and attend training for job related regulatory updates.  
  • Perform other duties as assigned.  

What You’ll Need:  

  • High school diploma or equivalent.
  • Six months to one year of customer service experience, preferably within a financial institution. 
  • Ability to manage multiple priorities.  
  • Proficient in Microsoft 365.   
  • Experience using Microsoft Excel.
  • Demonstrated analytical and problem-solving skills.   
  • Able toinitiateand embrace change.   
  • Excellent interpersonal skills, including written and verbal communication, and ability to work in a team environment.  

Apply