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Credit Card Customer Service Supervisor Jobs (NOW HIRING)

Bankers' Bank of Kansas

Bank Card CSR

Wichita, KS · On-site

$15.75 - $21.50/hr

Bank Card CSR Job Summary: Responsible for providing customer service to bankers and cardholders ... Responsible for maintenance on customer requests such as activation of cards, credit limit ...

Vhr_atlantahousing

Credit Card Administrator

... service provider requiring minimal direction and oversight; creative problem solver with excellent ... and external customers. * Coordinate, assist in planning, prepare agenda and monitor meetings ...

Paydora Pay

Credit Card Specialist

Boston, MA · On-site

$50K - $150K/yr

Paydora Pay is seeking motivated individuals nationwide to help local businesses reduce payment processing costs through industry-leading merchant services solutions. At Paydora, we believe success ...

DSV Road GmbH

Customer Service Supervisor

Ridgeville, SC · On-site

... credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address ... Customer Service Supervisor - 126663 Time Type: Full Time Position Description Summary: Responsible ...

Brex

Credit Card Counsel

New York, NY · On-site

... service eliminate manual expense and accounting tasks for customers so they can focus on what ... Advise a variety of cross-functional partners on critical credit, lending, and card network ...

Brex

Credit Card Counsel

New York, NY · Hybrid

$220K - $270K/yr

Draft, update, and maintain customer agreements, terms, disclosures, and feature-level terms for ... Familiarity with federal, state, and international credit, lending, and card laws and regulations ...

Brex

Credit Card Counsel

San Francisco, CA · On-site

... service eliminate manual expense and accounting tasks for customers so they can focus on what ... Advise a variety of cross-functional partners on critical credit, lending, and card network ...

Brex

Credit Card Counsel

Seattle, WA · Hybrid

$220K - $270K/yr

Draft, update, and maintain customer agreements, terms, disclosures, and feature-level terms for ... Familiarity with federal, state, and international credit, lending, and card laws and regulations ...

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Credit Card Customer Service Supervisor information

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How much do credit card customer service supervisor jobs pay per year?

As of Sep 10, 2026, the average yearly pay for credit card customer service supervisor in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Credit Card Customer Service Supervisor jobs?

Cities with the most Credit Card Customer Service Supervisor job openings:

What states have the most Credit Card Customer Service Supervisor jobs?

States with the most job openings for Credit Card Customer Service Supervisor jobs include:

What are popular job titles related to Credit Card Customer Service Supervisor jobs?

For Credit Card Customer Service Supervisor jobs, the most frequently searched job titles are:

Infographic showing various Credit Card Customer Service Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Bank Card CSR

Wichita, KS • On-site

Bankers' Bank of Kansas
Commercial Banking • 11 - 50 employees
Learn more about Bankers' Bank of Kansasexternal

$15.75 - $21.50/hr

Other

Posted 28 days ago

Job description

Bank Card CSR

Job Summary: Responsible for providing customer service to bankers and cardholders via various contact methods, including phone, email, and mail. Hours of operation are 8:00 a.m. until 5:00 p.m., Monday through Friday, in a normal office environment.

Duties:

  • Answer incoming calls or emails from cardholders and banks with inquiries on accounts.
  • Responsible for maintenance on customer requests such as activation of cards, credit limit increases, deceased and divorce notifications, address changes, name changes and addition of cardholders.
  • Recommends improvements and automation of processes to increase efficiency and accuracy.
  • Promote strong teamwork with regular communication within the Bank Card team, BBOK teammates, and service partners, using appropriate methods depending on audience.
  • Ensure compliance and audit requirements are met on all responsibilities assigned by adhering to payment network regulations, as well as federal rules and regulations. These regulations include but are not limited to the Truth in Lending Act, Electronic Funds Transfers Act and Gramm-Leach-Bliley Act (Financial Privacy and Safeguard Rules), Identity Theft/Red Flag Rules and Bank Secrecy Act.
  • Other Duties as assigned.

Qualifications and Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • High school diploma or equivalent
  • Excellent customer service skills with ability to act in a positive and professional manner
  • Excellent written and verbal communication skills, with ability to clearly communicate detailed information to customers, coworkers, and management
  • Ability to follow detailed procedures within defined service level timeframes
  • Strong knowledge of Microsoft Excel and Microsoft Word
  • Mathematical and analytical skills
  • Ability to use basic office equipment and tools, such as the telephone, computer, calculator, fax machine, and copy machine
  • Ability to maintain confidentiality
  • Willingness to take on projects as needed while completing daily and monthly duties
  • Team oriented

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