Creative Operations Manager Jobs in Portland, OR

Reports To: Account Director

Department: Account Services

Duration: Full-time contract with an expected end date of 5/31/2027

Classification: Exempt

We are Thesis. Proudly headquartered in Portland, OR, while serving clients globally for over 20 years. Thesis is a creative agency that drives business success through marketing across technology, strategy and operations.

As a Digital Operations Sr Producer for the APLA (Asia, Pacific, Latin America) team, you will be embedded with our client partners in Beaverton, OR, supporting strategic, tactical, and operational initiatives. You will manage digital marketing workflows across web, email, apps, and more. This role is multifaceted, blending operational excellence, strategic thinking, and creative problem-solving in a fast-paced environment.

• Strong skills in analysis, problem-solving, and collaboration, with a track record of working effectively across cross-functional teams and senior leadership.

• The ability to navigate ambiguity, work independently, and deliver strategic recommendations confidently.

• An interest in sports, an appreciation for diverse cultural insights, and a keen focus on consumer-driven approaches.

• Serve as the primary interface with clients, embedded within their team, and align with their in-office expectations.

• Lead and refine marketing workflows, creating clear and efficient operating models.

• Responsible for supporting the development and execution of seasonal digital marketing plans for APLA.

• Work closely with Global, Geography, and Territory teams to deliver digital marketing needs, on & off platform.

• Own and manage digital programming for each season, including ROS development.

• Oversee digital production for Nike owned digital channels.

• Facilitate seamless communication and handoffs to Territory digital marketing teams.

• Effectively communicate with stakeholders across various cultures and time zones to ensure timely, effective completion of all digital projects and asset delivery to all supporting teams.

• Serve as a knowledgeable, reliable point of contact for all digital marketing seasonal projects, including expertise of tools and knowledge of cross-functional stakeholders.

• Proactively manage strategic priorities, raises risks, and offers productive solutions.

• Create and maintain digital workback schedules, providing clear milestones and aligning stakeholders to successfully deliver.

• Maintain an organized source of truth for briefs, workback schedules, and deliverables.

• Manage multiple projects of various scopes with converging timelines.

• Manage meetings effectively by organizing logistics, setting agendas, capturing actionable notes, and ensuring follow-through.

• Communicate proactively across departments, cultures, and time zones to ensure timely project delivery.

• Build strong relationships, confidently engaging with leadership at all levels and valuing cultural differences.

• A Bachelor’s degree, preferably in Advertising/Marketing, Communications, Business, or a related field.

• 4-7 years of experience in production/operations and/or marketing.

• Proficiency in tools like Airtable and Figma for managing workflows and creating impactful presentations and consumer journeys.

• A solid understanding of digital marketing channels, user experience principles, and emerging industry trends.

• The ability to work across time zones to accommodate meetings and collaboration with Territory teams.

The following capabilities are required in order to perform the essential functions of this position. Reasonable accommodations that do not create an undue burden on the agency are available to address the following requirements.

• Using standard office equipment, computers, and related technology.

• Certain activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse.

• Bending, reaching, lifting, pushing, and pulling up to 25 pounds.

• Thesis follows our client’s in-office schedule of Monday through Thursday in Beaverton, OR, with occasional in-office requirements on Fridays as needed.

• As a proud B-Corp, Thesis prioritizes candidates based in the Portland Metro area to allow for a hybrid working set-up in our beautiful office in NW Portland.

• No travel is anticipated for this role.

• Client Interaction: Primary interface embedded with client partners in Beaverton, OR, aligning with in-office expectations.

• Peers & Stakeholders: Works closely with Global, Geography, and Territory teams, communicating across departments, cultures, and time zones.

Be Lean, Take Action: We believe in thinking big, rolling up our sleeves, and getting the job done. And while we love a good plan, we believe in using process as an engine, not a brake.

Say What You Mean, Mean What You Say: We’re all here to learn, grow, and evolve together, which requires connecting, conflicting, and embracing. Honesty and ideas are welcome; ego is not.

Show Up Fully: We invite you to bring your whole self to work — your perspective, cultural background, lived experiences — while creating room for others’ strengths to complement your own. What makes you remarkable is welcome at Thesis.

We know that experience can show up in many ways, and we encourage you to apply even if you don't meet 100% of the qualifications. If you're passionate about strategy, eager to grow, and excited to contribute your perspective, we'd love to hear from you.

At Thesis, we believe the best ideas come from bringing together diverse voices, experiences, and ways of thinking. Diversity, equity, inclusion, and belonging are not checkboxes—they are essential to how we work, collaborate, and create. We are committed to fostering an environment where all employees can thrive and where every individual is treated with respect and dignity.

Thesis is an Equal Opportunity Employer and is committed to the full inclusion of all qualified individuals. We provide reasonable accommodations throughout the hiring process for applicants with disabilities. If you require an accommodation, please contact Human Resources at HR@Thesis.Agency.

As part of our commitment to equitable hiring practices, we do not request or consider applicants' salary history when making hiring decisions.