Cox Customer Service Jobs in Racine, WI (NOW HIRING)

Cox Fleet keeps your fleet moving!

Headquarters in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country.

Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 20+ nationwide service centers; each offering selects services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call center, Cox Fleet provides maintenance scheduled and unscheduled services to fleets anywhere, anytime.

Cox Fleet is currently hiring a CDL A Driver – Vehicle Porter to join our Shop Team to support the future growth of the Company.

Duties:

• Shuttle commercial vehicles to be repaired or post repairs between our maintenance shop and our customers in the surrounding area - be home every evening.
• Pick up and deliver parts from local parts stores/distribution centers back to our maintenance shop.
• Provide excellent customer service by going above and beyond customers' expectations.
• Contributes to achievement of Maintenance Shop department goals and objectives.
• Maintains a safe and compliant working environment.
• Attend management meetings when requested.
• Other duties as assigned to meet business requirements.

Requirements:

• High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field.
• A valid Class A commercial driver's license (CDL).
• Between 1 and 3 years of CDL driving experience.
• The ability to lift to 75 pounds and maneuver heavy equipment.
• The ability to read/follow maps, routes, and GPS system.
• Experience in positions demonstrates the ability to provide exceptional customer service to external and internal contacts.
• Excellent verbal and written communication skills; Ability to effectively communicate at all levels of the organization.
• Familiarity with the local geography.
• This position follows regulations issued by the Department of Transportation's (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment.
• A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in lieu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required.
• Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older.
• Safe drivers needed and 3 YR MVR review required; Candidate must hold a valid state-of-residence driver's license, be able to obtain and maintain their Driver Qualification File.

Benefits

Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.